Trusted Agent profile · London

Keatons London reviews

4.8

★★★★★ Excellent

1,580 reviews across 3 platforms

336, Mare Street, London, E8 1HA

Part of Keatons, see every office.

Keatons's office in London, at 336, is rated 4.8 out of 5 across 1,580 reviews on three platforms, including 137 Google reviews rated 4.5.

Google logo

4.5 / 5

137

Reviews on Google

This office

Facebook logo

3.4 / 5

22

Reviews on Facebook

Business-wide

Trustpilot logo

1,421

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great agent with the best properties in the Bow area

I have bought 3 properties over the last 15 years with Keatons Bow Office, and have had them managing a rental property for 7 years. They are easy to work with, friendly and i honestly think they are the #1 in the area. They always have the good properties! Shout out to Joe Harvey, Richard Gibbons and Lakvinder Singh for the recent support.

Polly · 4 June 2021

Agent replied · 28 August 2024

That's fantastic to hear thank you for your review Polly.

5/5

Trustpilot

Charlotte has been super helpful

Charlotte has been super helpful. We dealt with her whilst looking at a few properties and she made the process so easy with great communication. Good vibes

Jonathan · 10 August 2024

Agent replied · 23 August 2024

Thank you Jonathan, that's great to hear.

5/5

Trustpilot

Professional and helpful

Thank you to keatons and especially Marta for making my experience smooth. Very professional and helpful and I highly recommend. Thank you.

Maria · 29 October 2024

Agent replied · 13 June 2024

That's great to hear, thank you Maria.

5/5

Trustpilot

First flat hunting experience in London

I recently relocated to London and was dreading the flat hunt, but thanks to Siane D'Cruz​ and Stevie Knight​ at Keatons my first flat renting experience went smoothly! Finding a flat is tough in London but with their help it felt easy and quick! I recommend going through Keatons if you have the opportunity!

Bashar · 27 September 2022

Agent replied · 13 June 2024

Thank you for your review Bashar, that's fantastic to hear.

5/5

Trustpilot

Great experience!

Highly recommend, really reliable and responsive. Massive thanks to Michael Logan in the Kentish Town office, hugely helpful throughout the entire process and helped us secure a great flat!

Joe · 3 July 2024

Agent replied · 23 August 2024

Thank you for your kind review Joe.

5/5

Trustpilot

I have successfully rented a property I…

I have successfully rented a property I have with Keatons. Natalie was very helpful, polite and professional in dealing with the process as swiftly and possible. Jay and Lauren also deserve a mention. They too helped speed the process and successfully found the tenant for my flat. I highly recommend Keatons!

Georgina · 10 January 2023

Agent replied · 13 June 2024

That's fantastic to hear Georgina, thank you for your review.

5/5

Trustpilot

Scott Little is superb

Scott Little is superb. Better than any other agent we spoke to. Did as he promised, never had to chase him and the result he got us was far above what we expected. Wouldn’t go anywhere else

Tom · 25 January 2024

Agent replied · 13 June 2024

Thank you Tom, that's great to hear.

5/5

Trustpilot

Billy from Keatons Bow was really…

Billy from Keatons Bow was really helpful throughout the whole process of finding our new property. Always responded quickly to questions no matter how minor and gave us all the help needed to make the process far less stressful than it could have been.

Brad · 9 August 2023

Agent replied · 13 June 2024

That's great to hear, thank you Brad.

5/5

Trustpilot

no hesitation to recommend

Keatons were our selling agents in an extremely fraught and stressful chain transaction. OJ Aksu is a superstar, a very experienced and calm operator who always is always available to discuss things with clients. When away, we were ably supported by George. We would have no hesitation in using Keatons again.

Shail · 3 January 2023

Agent replied · 13 June 2024

Thank you for your review Shail, that's fantastic to hear.

5/5

Trustpilot

Service from Keatons is great

Service from Keatons is great, Keatons made finding a rented property in London smooth. Special mention to Justine, she is super helpful and nice to make the experience better.

Barnali · 28 June 2024

Agent replied · 23 August 2024

Glad to hear this, thank you Barnali.

5/5

Trustpilot

Justine has been amazing

Justine has been amazing at helping us get our new home! She always answers emails, is super lovely and friendly and we have her to thank for helping us rent in a time where it’s so hard for sharers to find somewhere!! Thank you Justine!

Alabama · 5 July 2023

Agent replied · 13 June 2024

That's great to hear, thank you Alabama.

5/5

Trustpilot

We were very impressed by first…

We were very impressed by first experience with Keatons by letting property. Couldn't imagine that process might be organised in a such clear, smooth and fast way. Keatons Team competence, punctuality, responsibility and friendliness were highly appreciated.Special thanks to Natalie Craddock,Billy Haspineall,Lisa Middleditch and Oliver Cruikshank.Andrej

ANDREJ · 5 June 2023

Agent replied · 13 June 2024

Thank you for your kind review Andrej.

5/5

Trustpilot

Flawless experience with Lauren!

Flawless experience with Keatons, thanks to Lauren Wood, who not only helped me to secure a great property in a tough market, but was helpful and responsive throughout the entire process, including several back and forths between myself and the landlord/current tenants in answering all my questions. Appreciate it Lauren, thank you!

Ally · 17 November 2022

Agent replied · 13 June 2024

That's great to hear, thank you for your kind review Ally.

5/5

Trustpilot

Great help

Great help, particularly Charlotte. She helped us to rent a 1 bed flat, and was very friendly throughout the process

Joe · 17 November 2024

Agent replied · 30 December 2024

Thank you for your kind review Joe.

5/5

Trustpilot

Communication with Gosia has been clear…

Communication with Gosia has been clear and timely. Very straightforward and well managed throughout. Thank you Keatons

Mehdi · 23 December 2025

5/5

Trustpilot

Luke & Elza were very helpful when…

Luke & Elza were very helpful when getting our new tenancy set up. They were very knowledgable and always quick to respond if we had any questions or confusions!

Olivia · 22 June 2024

Agent replied · 23 August 2024

Thank you for your kind review Olivia.

5/5

Trustpilot

Alessandro's the man

Alessandro is a genuine and helpful guy. He listened to my feedback and did his best to provide lettings that matched my needs. I would recommend Alessandro to all my contacts looking to rent.

Mahbuba · 14 March 2024

Agent replied · 13 June 2024

That's great to hear, thank you Mahbuba.

5/5

Google

We had such a positive experience with Keatons. From the very first meeting, we knew Debby would be the perfect choice to sell our property, and we couldn’t be happier with both the result and the service she provided. …

K · 16 October 2025

Agent replied · 25 December 2025

Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, katie

5/5

Trustpilot

Great service!

Although I didn’t end up finding a property through Keatons, Oscar Pace was absolutely great. Super professional, not pushy, and actually listened to my requirements. Put a lot of effort into finding a place that was a good fit.

Lee · 22 November 2023

Agent replied · 13 June 2024

Thank you for your kind review Lee.

5/5

Trustpilot

Great agency!

Keatons have been really efficient through managing our tenancy, and are always on hand to help. Jay Smith has been our main point of contact and has always been readily available to deal with any queries or problems that arise. Great experience with them so far :)

Ellie · 20 April 2023

Agent replied · 13 June 2024

Thank you Ellie, that's fantastic to hear.

5/5

Trustpilot

As a tenant renting with Keatons we…

As a tenant renting with Keatons we have had a good experience. Jay Smith has been particularly helpful when sorting out an issue with a broken appliance. He understood our frustration and got us result we wanted in a timely fashion. Glad he is on our account.

Lara · 19 April 2023

Agent replied · 13 June 2024

Thank you for your kind review Lara.

5/5

Trustpilot

My very positive experience with Corina Tohaneanu at Keatons

My property was bought via Keatons in 2007 and later fully managed by Keatons, because I moved abroad, hence my experience with the firm goes back a long way. Over the years I had the pleasure working with many competent colleagues at Keatons. However, I have experienced a whole new level of care when Corina Tohaneanu took over responsibility. She has visited and attended to my property and has become a reliable partner for me on the ground having my interest at heart. She is thoughtful, professional, anticipates, responds fast and is a true professional in property management. Thanks a lot for always finding a way to make things happen!

Stefanie · 17 April 2024

Agent replied · 13 June 2024

That's great to hear, thank you Stefanie.

5/5

Trustpilot

Good experience with Keatons (shout out to Justine)

Really good experience with Keatons, the Goodlord platform makes the whole process a lot less painful.Justine was an expert agent, she guided us smoothly through the letting process and led the tenancy agreement process in a very professional way.

Monica · 18 November 2023

Agent replied · 13 June 2024

That's great to hear, thank you Monica.

5/5

Trustpilot

Luke was always available to help us with our queries

We just moved to London and Luke has been a huge help in giving us a tour of such a lovely apartment that had everything we wanted. He’s been available for all of our queries and has made our house hunt experience less stressful. Thanks Luke!

Pakhi · 15 May 2023

Agent replied · 13 June 2024

Glad to hear Luke could help you Pakhi.

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