Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can't express enough how great our experience with Kallars was! I would like to say a very big thank you to Gabor, Thomas and Lauren for being so helpful, professional and accommodating. We are so happy and appreciate them very much. They really have changed our perspective on estate agents and made a huge difference to our lives. They gave us a really positive moving in experience and we would highly recommend them!
Fontaine · 16 March 2024
Agent replied · 14 June 2024
Wow! what a lovely review. Unfortunately estate agencies do get a bad rep sometimes, but as you have obviously discovered Kallars are very different indeed. Thank you so much for taking the time to leave such a positive review.
★★★★★ 5/5
GoogleI had a very positive experience with Chris from Kallars when selling a flat. I can't put it otherwise: Chris is the best estate agent I've ever come across to date. He's knowledgeable, competent, professional, cheerful, supportive, ethical and nice to work with. There's been challenging times too, but he's been of good advice over many months. I recommend Kallars over a chain operated estate agent because I've tried the chains and it was a poor experience. Thanks Chris!
Matthieu · 17 November 2023
Agent replied · 14 June 2024
Wow! Matthieu, what a fantastic review! So glad that Kallars went to so much trouble for you, as we do for all our clients. Thank you for taking the time to post such a positive review. Craig Cassidy, Associate Director
★★★★★ 5/5
GoogleChris was the sellers' agent when I bought my London two bedrooms property back in 2015. When I decided to sell the property as I moved out of London, I got in touch with him again as I had been thoroughly impressed by his professionalism and efficiency in dealing with the sollicitors and other stakeholders of the transaction. Once again, his performance was stellar and he brought a lot of reassurance that the transaction would come through as it did - He did a thorough research of the area to build up the pricing and demonstrated a good understanding of the property as he found reliable buyers who valued its characteristics. Once the sale was agreed, he remained responsive to all enquiries and chased up all matters he could influence to be able to complete against a tight timeline driven by recent changes in legislation.
Laure · 11 April 2025
★★★★★ 5/5
GoogleI’ve been a tenant with Kallars for almost 8 years and couldn’t be happier! The length of my tenancy is a true testament to the care they have for their tenants. Sophie has been kind, patient and empathetic when handling issues in the flat, even when they took months to get resolved. Her communication has been prompt and always helpful. Thank you lots Sophie and Kallars!
Denisa · 24 August 2025
★★★★★ 4/5
GoogleWe had a great experience with our principal agent, Thomas, who was a reassuring and friendly guide when buying our first home. He clearly cared about the sellers and wouldn’t entertain an obnoxious offer, but was also open to negotiation and handled the various bumps along the road in a professional and constructive manner. Tope and Jvon were also friendly and nice to deal with, although we had much briefer interactions with them. Craig, however, could perhaps operate with a little more finesse and patience, especially with first time buyers. Overall we are delighted with our property and grateful for the hard work of the agents.
Angharad · 19 August 2023
Agent replied · 14 June 2024
Hi Angharad, thank you so much for your kind review. It is lovely to hear how pleased you were with the service you received. In these very busy and hectic times, it may come across as being rushed. However, your comments are duly noted - Craig Cassidy
★★★★★ 1/5
GoogleI rented with kallars for several years… AVOID. Firstly, there’s someone there called Thomas who is one of the rudest humans I’ve ever dealt with. He’s just that type of horrible-entitled that will make your blood boil.
Secondly, Every time it’s been time to renew the contract, we have gone through at least a week of Kallars messing with us saying “the landlord” wanted X, Y or Z *immediately* in order to renew the contract, and every time we were on the verge of getting booted out with all our furniture within a day or two. Every contract renewal, this character Thomas had me in literal floods of tears at least two or three times. Eventually Thomas made it: we were renewing the contract, left the flat for a few days while they repainted the walls, and the day before we were due to come back in, Thomas told us “the landlord” had someone else and we had lost the flat. (We were really good tenants btw)… Literally the day before.
Thomas avoided me on the phone for a good month after that, and it took him another few weeks of lying out of his a** to send me the deposit.
Like I said… AVOID. At least as long as Thomas works there.
Eliane · 15 June 2023
Agent replied · 14 June 2024
Eliane, thank you for taking the time to leave such a detailed review. My response is significantly more concise however, as unfortunately upon renewal, you failed to pass the reference checks. Therefore it was not possible to proceed with your tenancy. I hope this clears up any uncertainty. Craig Cassidy - Associate Director
★★★★★ 1/5
GoogleHorrific experience. Neither the landlord nor Kallars did anything during 6 years of renting via them. Every issue we raised was closed as 'resolved by landlord' who did nothing and in the end we had to move out as the landlord was theretening with eviction as we refuse to sign new contract due to landlord breaking fencing laws with the neighbours. Agency kept landlords side all the way. Both lied in communication, changing story, making excuses, horrific. Stay away from these people.
Cyprian · 15 June 2023
Agent replied · 14 June 2024
What a shame that you felt that you needed to leave such a review. I have thoroughly investigated your claims and I am afraid that I must strongly disagree with your version of events. To cut a very long story short, since the day the member of staff dealing with this matter started with the company back in May last year, I have found no issues reported by yourself either to Kallars or on the maintenance issue platform. Bizarrely, it appears that you were sending emails to an incorrect address. Your rather aggressive emails were unnecessary to say the least, as any problems must be reported through the maintenance platform as you were fully aware. Any issues will then of course be logged and attended to as soon as possible. Two members of staff visited your property but were unable to justify or uphold your alleged problems. You were making unreasonable demands that the landlord was not obliged nor willing to carry out. When the time came to renew your tenancy, the landlord was frustrated as you took over a month to respond to his request to sign a new TA. You then began listing issues which were not reported previously. You then gave notice. To describe your experience as 'horrific' when you have been a tenant there for 6 years is ludicrous. Therefore, as previously stated, I must strongly contradict your version of events and the overall tone of your review. Craig Cassidy, Associate Director.
★★★★★ 5/5
GoogleI met the Kallars team as a first time buyer after randomly wandering into their shop in Deptford - and what a lucky move I made!
It was such a delight working with Chris and the team at Kallars. I found them to be a very friendly and an incredibly helpful team who worked tirelessly for both the buyer and the seller throughout the process. All of which made the process go as smoothly as possible and, when the inevitable complications arose, they were on hand ready to help.
I couldn't give a higher recommendation.
Oliver · 15 June 2023
Agent replied · 14 June 2024
What a terrific review Oliver. Thank you so much for taking the time to post your comments. This will be so helpful to prospective clients! Thanks again. Craig Cassidy
★★★★★ 3/5
GoogleThey seem to be professional to me, email confirmation, after viewing survey, polite through the process.
My experience with them wasn't great but understandable. The property was popular so maybe people have lots of questions which caused a long delay.
When I arrived there on time, there were 3 couples in a queue, and the agency took them one by one. Predicting that this could take a while, I left after 5 minutes and got a call ~30 minutes later asking where I was.
There was a survey the next day showing that they look for improvement. So the pre-sale and post-sale are quite customer friendly.
Dellair · 15 June 2023
Agent replied · 14 June 2024
Good afternoon Li Jie. Thank you for your review. You are quite correct in your assumption that some viewings did take longer than anticipated due to the desirability of the property, which resulted in much interest and many in-depth questions needing answers. Obviously, prospective tenants are shown around individually for privacy reasons, as i am sure you can appreciate. Because of this, It did take a while longer than would have been ideal. However, we thank you for your patience and understanding. Craig Cassidy
★★★★★ 5/5
GoogleI was involved in a very quick turnaround new build (as the HTB was disappearing) and Kallars (Chris especially) was extremely helpful in every step, allowed me to make multiple viewings and Chris even made himself available on a Sunday in the evening time to get some measurements etc. done before making the decision on the apartment.
Would highly recommend these guys, any information for a first time buyer was laid out for me and Chris was nothing but, attentive and descriptive about the processes in place!
Cheers again guys, one very happy buyer!
Jack · 15 June 2023
Agent replied · 14 June 2024
Hi Jack. Thank you so much for your great 5star review. I am so pleased that Chris was as usual, so keen and able to help your process go smoothly. Good luck in your new home and thanks again for taking the time to review. - Craig Cassidy, Associate Director.
★★★★★ 5/5
GoogleKallars, and especially Ms Flynn, were acting very professional and respectful. In solving a very difficult issue with one of my neighbours (which drove me insane), Ms Flynn kept her professional attitude and superseded my expectation of a good property manager. I very much recommend her (and Kallars), when seeking for property managers. It is always very pleasant to deal with Ms Flynn and the Kallars Team, since one can always expect reliable service. 5 Stars!
Xenia · 15 June 2023
Agent replied · 14 June 2024
Hi Xenia. How lovely of yo to leave such a fantastic review. I know it can be frustrating when dealing with a difficult situation such as yours, and I am glad that Louise was able to sort it all out for you. Thank you again for taking the time to leave a 5 star review. - Craig Cassidy, Associate Director
★★★★★ 5/5
GoogleTop property agents, been with them for years. Always quick to solve problems and negotiate good deals. Most notably, Cressida has been a superstar solving issues in the property almost quicker than they appear! Quick, efficient, understanding and very professional.
Truly rare to find but Cressida's been one of a kind!
Dam__n · 2 October 2024
Agent replied · 23 October 2024
Wow!! what a great review. Thank you so much for your great comments
★★★★★ 5/5
GoogleMany thanks to Thomas and Ricky for their patience and support. They are quick and efficient and are always available. A very reliable team, they will always get back to you if you have any issues. Thank you for making this process easy for us.
Ceyda · 12 December 2025
★★★★★ 5/5
GoogleBought my first house through Kallars. Olek and and Chris are great guys, very helpful through the entire process. The sale was a little complicated and a tight turnaround, but they were always on the other end of a phone or available to give access.
David · 9 April 2026
Agent replied · 16 April 2026
How lovely that your first house purchase went so smoothly - thank you for your review
★★★★★ 5/5
GoogleOur experience with Kallars Estate Agents, and particularly with Ben, has been outstanding. Ben's exceptional help and accommodation made our home-buying journey stress-free. there was no pressure, and Ben's professionalism set them leagues above the rest. We found our dream home with Kallars, thanks to Ben's expertise. Highly recommend for a personalized and positive experience would 100% recommend ⭐⭐⭐⭐⭐
Jared · 16 March 2024
Agent replied · 14 June 2024
Jared, firstly thank you so much for leaving such a wonderful review. I will make sure Ben is aware of your comments and of how happy you are with the service you have received. What a brilliant review. Thank you again
★★★★★ 5/5
GoogleUsually not a big fan of estate agents but honestly, Gabor at Kallars has been absolutely amazing!!! He actually treated me like a human being, not just a salary figure. From viewing the flat to liaising with the landlord to passing the reference, he has been so patient and helpful every step of the way. Thank you SO much Gabor.
JongSun · 15 February 2024
Agent replied · 14 June 2024
What a great review! Thank you so much for taking the time to leave feedback.
★★★★★ 5/5
GoogleUsually not a big fan of estate agents but honestly, Gabor at Kallars has been absolutely amazing!!! He actually treated me like a human being, not just a salary figure. From viewing the flat to liaising with the landlord to passing the reference, he has been so patient and helpful every step of the way. Thank you SO much Gabor.
Jong · 14 February 2024
Agent replied · 10 November 2024
What a great review! Thank you so much for taking the time to leave feedback.
★★★★★ 5/5
GoogleAndrew is the best agent I met. Buying house is painful and restless hard work, however, the team in Kallars - Andrew, Chris and Tope took away my anxiety and depressing process. When I booked my viewing with Tope, met Andrew and Christ at the viewing - all seemed very right. I was able to overcome my traumatic purchasing experience! I highly recommend the Kallars - Andrew is excellent in communication and giving you a solution! I want to give more than 5 stars for them! Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Gabriel · 15 June 2022
Agent replied · 14 June 2024
Good morning Gabriel. Thank you so very much for your lovely review. It will be my pleasure to pass your comments on to the relevant members of the team. I am so pleased that your viewing went so well for you. I am assuming that it was Chris that you met at the viewing with Andrew and Tope and not 'Christ'. Although Kallars do work miracles sometimes...... Glad it was a trauma free experience all round.
Thank you once again. Craig Cassidy - Operations Director
★★★★★ 5/5
GoogleWe just completed on a first-time property and found Kallars to be excellent throughout the process. They gave us transparency and good advice regarding putting in offers and discussing budget at the start which we appreciated. Tope and Chris were friendly, responsive to all our queries, communicative and quick to respond. Although our purchase took took longer than expected, it was through no fault of Kallars and we felt well supported by them throughout. Highly recommend their services.
Virunee · 15 June 2022
Agent replied · 14 June 2024
Hi Virunee. Thank you so much for your 5 star review, which was very informative. This is so helpful to prospective clients. I am glad that Chris and Tope were so friendly and helped you so much through your purchase. Thank you again. Craig Cassidy - Associate Director
★★★★★ 5/5
GoogleLaura has been great helping us with our tenancy! She made sure everything was smooth and kept us updated on the process. Thanks Laura! ⭐⭐⭐⭐⭐
Jade · 14 April 2026
★★★★★ 5/5
GoogleMy first time selling a property and it was a great experience with Kallars! Tope in particular was super friendly, always got the job done, kept in contact on a regular basis, and just exceeded my expectations. There was no dishonesty or misleading information just to get the property on their portfolio, he was honest and realistic from the start and prioritised my needs! Would defo recommend!
Fay · 15 June 2023
Agent replied · 14 June 2024
Thank you so much for your review. I am so pleased that your first time using Kallars was such a success. I shall be sure to pass your comments on to Tope and I am sure he will be thrilled. Thank you again for taking the time to leave such great feedback. Craig Cassidy - Associate Director.
★★★★★ 5/5
GoogleI thoroughly recommend Chris and his team at Kallars. Chris was more knowledgeable about properties in the area than other agents we had spoken to and we achieved a good price for ours. The sale process was efficient and we were well supported through some small complications that appeared. All good!
Michael · 19 August 2025
★★★★★ 5/5
GoogleGood experience with Kallars purchasing my first property. Arnaud was very helpful, getting me a viewing for my dream flat in a competitive market, and Chris and Craig were very helpful and responsive throughout the process. Would definitely recommend their services!
Ruth · 18 October 2024
Agent replied · 10 November 2024
Hi Ruth, thank you for your kind comments and great review. Thrilled that everything has gone to plan without a hitch!
★★★★★ 1/5
GoogleTerrible experience. Me and my friend weren't able to stay at a property of theirs due to false information that was given to us that came to light after signing the contract. Their was no confirmation is cancellation, no body was informed about the cancellation therefore external companies were still getting ready for us to move in as they were not told anything. Very bad customer service, I called many times and was told I would recieve a call back but never did. If we did end up moving in and their service was this bad, I would've regretted moving there.NegativeResponsiveness, Professionalism, Value
Deborah · 15 June 2021
Agent replied · 14 June 2024
Unfortunately to to GDPR rules, I cannot go into detail regarding you and your flat mate's case here. I can only state that Kallars acted totally appropriately when presented with the genuine information provided.
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