Trusted Agent profile Β· London

Kallars London reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

362 reviews across 2 platforms

2-4 New King Street, London, SE8 3HS

Kallars's office in London, at 2-4 New King Street, is rated 4.5 out of 5 across 362 reviews on two platforms, including 351 Google reviews rated 4.5.

Google logo

4.5 / 5

351

Reviews on Google

This office

Trustpilot logo

11

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

All went smoothly, best experience with agencies so far!

Jakub Β· 15 June 2020

1/5

Google

Renting from Kallars was the worst experience of our lives, and if we could give this no stars we would. Kallars regularly trespassed on our property without our permission and ignored our pleas for repairs for over a year. They're the most unprofessional, incompetent and immoral agency we've ever encountered. You will truly regret renting from here.

Shani Β· 15 June 2020

5/5

Google

Very helpful and professional.

Anouk Β· 15 June 2023

Agent replied Β· 14 June 2024

Hi Anouk. Thank you very much for your 5 star review. It is great to hear that you were very happy with your dealings with Kallars.

5/5

Google

Very quick and easy process moved in within a week. Professional and great service especially by Mr Nelsson Poku πŸ‘PositiveProfessionalism

Zee Β· 15 June 2021

Agent replied Β· 14 June 2024

Hi Zee. Thank you very much for taking the time to leave your 5 star review. It is very much appreciated, and I am sure that Nelsson will be delighted with your personal feedback. Craig Cassidy - Operations Director.

5/5

Google

Chris and Nelsson have been exceptional. They have provided transparent advice and always been there to assist.PositiveResponsiveness, Quality, Professionalism, Value

Yuriy Β· 15 June 2021

Agent replied Β· 14 June 2024

Hi Yuriy. Thank you for leaving such lovely comments about Chris and Nelsson. I am so glad they provided such an excellent service to you. Craig Cassidy - Operations Director.

1/5

Google

No wonder they advertise so much! Nobody would willingly use them twice. I'm sorry I used them once.NegativeQuality

Maltina Β· 15 June 2021

Agent replied Β· 14 June 2024

Obviously, we take a review such as yours extremely seriously. However, I have no way of being able to respond to your comments, as there is no record of you ever having been a client of ours. In addition to this, no staff can recollect you at all. Therefore, I must consider this to be a scam or fake review. Google does not permit users to leave blanket reviews on organisations that they have had no personal dealings with. This is clearly stated within their policy.

5/5

Google

Very responsive and proactive team when they marketed our property. Easy to contact, transparent and approachable.PositiveResponsiveness, Quality, Professionalism

Micheala Β· 15 June 2021

Agent replied Β· 14 June 2024

Dear Micheala, Thank you for taking the time to post such a lovely review. It is much appreciated.

5/5

Google

Very fast, professional and personal service from Nelsson Poku who helped me move over 200 miles! would recommend to friends and family

Connor Β· 15 June 2020

Agent replied Β· 14 June 2024

Dear Connor. On behalf of Kallars, I am thrilled that Nelsson was such a great help to you during your long-distance move. I will pass your comments on to him. Thank you again for leaving Kallars a 5 star review. Craig Cassidy - Operations Director.

1/5

Google

Under skilled people, complete lack of communication.NegativeResponsiveness, Quality, Professionalism, Value

Nina Β· 15 June 2022

Agent replied Β· 14 June 2024

Good afternoon Nina, I would like to personally investigate your comments. Could you please email me at admin@kallars.com so that I may look into what has happened. Craig Cassidy, Operations Director.

1/5

Google

Terrible and unprofessional agents, go look somewhere else. Absolute lack of communication.NegativeResponsiveness, Quality, Professionalism, Value

Mike Β· 15 June 2021

Agent replied Β· 14 June 2024

Dear Mr Salazar. No member of our team has any recollection of ever dealing with you. In addition, there is no record of you within our database. We are unable to ascertain whether this is a genuine review or if you have ever been a client of ours. Therefore we are unable to comment further, other than to direct you to Google's policy on leaving fake reviews, which clearly states that you must have had actual experience of an organisation in order to be able to leave a review upon its website. This review has been reported to Google.

5/5

Google

Good place to sell rent or buy property

Selim Β· 15 June 2022

Agent replied Β· 14 June 2024

Thank you so much for your 5 star review.

5/5

Google

Friendly and well organised agency. Would recommend

Abid Β· 15 June 2022

Agent replied Β· 14 June 2024

Dear Abdid Ali, thank you so much for your positive review. We are thrilled that you are satisfied and thank you for taking the time to leave such a solid recommendation. Regards from the management team.

5/5

Google

Kallars in Deptford sold my house. Jay Akin and Natasha performed the viewings and when I requested, Jay provided prompt feedback after every viewing. They were professional and ultimately got me my asking price. The sales progression experience was also great. Louisa provided regular updates and promptly responded to my questions

Tom Β· 16 June 2019

1/5

Google

Negotiation process was dreadful, would not recommend.NegativeResponsiveness, Quality, Professionalism, Value

James Β· 24 October 2021

Agent replied Β· 23 October 2024

Dear Mr Vivi, thank you for your review. I would have loved the opportunity to respond to your complaint. Unfortunately, despite a thorough search, I can find no record whatsoever of your name within our system. I assume that this is a genuine error on your part. However, please be aware that the terms and conditions of review platforms such as this one, do not allow you to leave a review (either positive or negative) if you have not had any actual dealings with an organisation. Regards Craig Cassidy - Operations Director, Kallars.

5/5

Google

I had an amazing experience with kallars , 5 star treatment and really helpful all time, especial Thomas and shinique , this guys are amazing , thank you so much for everithing , recomoded to anyone looking for a place , they would make sure u always get the best service :))))

Yousra Β· 16 June 2018

5/5

Google

Very professional service, I will definitely recommend them. As a landlord and investor I'm always in need of market information and I can rely on their letting and sales team to give me reliable views and opinions. I can also trust their recommendations in terms of tenants for the properties I'm letting.

Pascal Β· 16 June 2018

1/5

Google

Appalling service, incompetent and unresponsive staff. Shame on you.

Ja Β· 15 June 2021

Agent replied Β· 14 June 2024

I am unable to find any trace of you within our database, therefore I am not confident that this is a genuine review from an actual client of Kallars. I direct you to Google's policy on leaving scam or fake reviews, which clearly states that you must have had personal experience of an organisation, in order to be able to leave a review. I do not believe this to be the case here, and consequently, this review has been reported to Google.

5/5

Google

It has been really easy to rent with them. Always available and helpful

Ernesto Β· 15 June 2020

Agent replied Β· 14 June 2024

Hi Ernesto. I am so thrilled that your renting experience went without a hitch. Thank you for leaving a 5 star review. Craig Cassidy - Operations Director.

1/5

Google

Most disappointing....

Gustaaf Β· 15 June 2022

Agent replied Β· 14 June 2024

Good morning, Mr Bol and thank you for your review. As this property was a much sought after new-build and in great demand, you were informed that any deposit you laid down would be non-refundable. This is also explained clearly on the reservation form which you have signed. You viewed the property by video only, decided to proceed and paid the deposit the following day. You then subsequently withdrew your interest, thereby forfeiting your deposit. I am sorry that you feel this was a β€œdisappointing” outcome, but this was made very clear to you at the point of reserving the property. Craig Cassidy - Associate Director

5/5

Google

Just completed the purchase of our new home with Kallars. I would like to thank you all for your help and for being so accommodating. You guys we're more use to us than our solicitors and I cannot recommend you highly enough. Good luck Kallars and thanks!!

Telvido Β· 16 June 2019

5/5

Google

Very good estate agent, recommended a place for us which was perfect at a very goof price. Very helpful and flexible with moving in dates and able to supply a wardrobe and bed upon request. All staff very helpful and easy to get hold of. Highly recommended.

Jamie Β· 16 June 2017

1/5

Google

Really poor experience.NegativeResponsiveness, Professionalism

Chloe Β· 25 August 2021

Agent replied Β· 14 June 2024

Hi Chloe. Unfortunately, we feel you have left an erroneous review. As your tenancy was a property rented from a private landlord, and NOT managed by Kallars, the day-to-day running of your tenancy was therefore not something that Kallars were involved with. Consequently, we are unable to comment further.

4/5

Google

Good company I recommend

Ketai Β· 15 June 2021

Agent replied Β· 14 June 2024

Thank you Ketai for your review. So glad we were able to be of good service to you. Thank you again. Craig Cassidy - Operations Director

1/5

Google

30’ late to an appointment :/

Fer Β· 15 June 2020

Agent replied Β· 14 June 2024

Good Afternoon Mr Pagani, I am sorry to hear that you feel your experience with Kallars has not been to the high standard we normally offer, our intention is to always deliver an extremely high level of customer service and of course we are disappointed. This situation occurred due to a system error and your appointment not showing the diary for today. I will call you and discuss the situation and hopefully rectify any further issues. Kind Regards Daniel Couchman

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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