Trusted Agent profile · London
★★★★★
1,405 reviews across 3 platforms
1, New Mill Road, London, SW11 7AW
Part of JOHNSCO, see every office.
JOHNSCO's office in London, at 1, is rated 4.8 out of 5 across 1,405 reviews on three platforms, including 179 Google reviews rated 4.1.
179
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
1,220
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotPriscilla Ogefere helped me resolve my…
Priscilla Ogefere helped me resolve my issue in a timely fashion, which is greatly appreciated. Thank you
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Priscilla.
5/5
TrustpilotLovely Rachel Massey
I so glad had Rachel Massey arranges everything for me,she’s a such lovely person, thank you so much :)
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Rachel
5/5
TrustpilotExcellent team
Excellent team. Always ready to help.
Hi Hassan,Thank you for your kind review. If you need any help in the future, please don't hesitate to reach out.
5/5
TrustpilotMiss Brooke Nickless provided exemplary…
Miss Brooke Nickless provided exemplary service! Many thanks, Jose
Hi Jose,Thank you for taking the time to leave this review. We'll be sure to pass this feedback along to Brooke, we're sure it will be a perfect end to her weekend!
5/5
TrustpilotEfficient and professional
Thank you for the great review! We're delighted to hear you found our service efficient and professional. We’re always here to assist you whenever needed.
1/5
GoogleWorst and most irresponsible agent I’ve experienced so far. Been stood up twice within a week.
5/5
Trustpilotsuper helpful and quick service
super helpful and quick service, shareen helped a lot , wouldn't be possible without her !
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co We will make sure to pass this onto Shareen
5/5
TrustpilotBest Service
Very fast and responsive to my request, good follow up
Hi Ben,Thank you for leaving us a 5* rating. We always aim to ensure our clients enjoy a professional and efficient service. If you need any further assistance, please don't hesitate to reach out.
5/5
TrustpilotMarwa was so speedy and efficient
Marwa was so speedy and efficient. She helped settle the property quickly and easily. Really content with our experience.
5/5
TrustpilotThe West Hampstead team were fantastic
The West Hampstead team were fantastic, highly recommend!
Hi Laura,Thank you for your recommendation! We are pleased to hear you had a positive experience with our West Hampstead team.
5/5
TrustpilotCandice provided prompt feedback and…
Candice provided prompt feedback and helped to follow up the questions and request for us with nice service.
Thank you for taking the time to leave us this review! We’ll be sure to pass on your kind words to Candice
5/5
GoogleAlex and Umar have been responsible and responsive property managers. They were always quick to address my queries and followed through in a timely manner on issues.
Hi Victor, We appreciate your rating and positive feedback and it's great to hear that Alex and Umar was so effective and helpful for you. Kind Regards JOHNS&CO
5/5
TrustpilotHad a great customer experience from…
Had a great customer experience from Destini-Rikki and Marwa Fakih! very helpful.
Hi Gissell,We're pleased to hear Destini and Marwa provided you with great customer service, we'll be sure to pass your gratitude along to them.
5/5
TrustpilotProfessional and kind Team
Had a really great experience with Jose Pereira, he was able to contact the landlord and solve a problem I had in the apartment quickly and in a professional way!
5/5
GoogleReally professional organisation, made us feel very welcome and valued. Special thanks ot Sam Orme and Mathew Spencer for their devotion and help. Showed us some awesome flats and we settled in the second one we saw. Definitely recommend this agency if you are looking to rent.
Thanks for the feedback Raouf. Wishing you all the best in your new home.
5/5
TrustpilotMichell Vasquez is great
Michell Vasquez is great! Reliable and thorough.
5/5
GoogleNatalie, our Dual Sales & Lettings Administrator, went really above and beyond to help us move in early on short notice. She consistently kept in contact with us to ensure the process ran as smoothly and quickly as possible, which helped us out immensely during a very stressful time. If every lettings team had a Natalie, I’m sure they’d be the most successful around! Brilliant experience, thanks so much.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotRachel Massey She been very helpful…
Rachel Massey She been very helpful with our rent of property
Hi Ilay,Thank you for taking the time to leave us this 5* rating. We will be sure to pass your appreciation along to Rachel!
5/5
TrustpilotWe had the full help of our representatives and their help was sooo mindful
We had the full help of our representatives, Marwah Fakih and Vanessa.
Hi Sowemimo,We're pleased to hear Marwa and Vanessa were able to support you, we will be sure to pass your appreciation along to them.
5/5
TrustpilotBrillaint service from Rachel Massey…
Brillaint service from Rachel Massey and the West Hampstead team, thank you!
Hi Louis,We're thrilled the West Hampstead team have provided an excellent service. We will be sure to pass your appreciation along to the team.
1/5
GoogleWorst communication ever, embassy garden recently got mice problem. The property manager Louis never manages to reply and be responsible on time. Even at the beginning, Amy in the office whatever her role is, only good at asking for money transfers and not replying email properly. Made me feel like it’s a mistake to rent in embassy garden.
5/5
TrustpilotI haven’t wait one second
I haven’t wait one second, easiest viewing experience ever
Hi Stefan,Thank you for your feedback! Providing efficient and seamless experiences for our clients is our priority, so we are pleased to hear we have been successful. If you need any further assistance, please do not hesitate to reach out.
5/5
TrustpilotMarwa Fakih and Amy Wilmot
Shared adequate info during check in
Hi Ezgi,Thank you for taking the time to leave this five star rating. We will be sure to pass your positive feedback along to Marwa and Amy.
5/5
TrustpilotFast and responsive to my queries
Fast and responsive to my queries. Great thanks to Umar & Jenni!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
