Trusted Agent profile Β· London
β β β β β
1,407 reviews across 3 platforms
1, New Mill Road, London, SW11 7AW
Part of JOHNSCO, see every office.
JOHNSCO's office in London, at 1, is rated 4.8 out of 5 across 1,407 reviews on three platforms, including 179 Google reviews rated 4.1.
179
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
1,222
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotGood work by Marwa Fakih and Anthony Otigbah
Very good, detailed and swift follow up by both Marwa and Anthony in renting out my apartment.
Hi Edwin,We're pleased to hear Marwa and Anthony impressed you with their detailed and swift service. Thank you for trusting us with your property.
5/5
TrustpilotLeah and Britney have been superβ¦
Leah and Britney have been super efficient and to the point. Many thanks for being so amazing ππ
Hi Ilias,Thank you for sharing this feedback with us. We are pleased the team were able to provide you with a 5* service.
5/5
TrustpilotEasy communication with Candice andβ¦
Easy communication with Candice and Amber and LaurenPolite , respectful Place has always been rented
Thank you for taking the time to leave this feedback. It's great to hear that our team have made your experience with us an enjoyable one, and that they have been able to consistently ensure your property is let. We wish you all the best.
5/5
TrustpilotSpeedy help with issues in the buildingβ¦
Speedy help with issues in the building by agents and facilities manager - Bryony.
Hi Emeka,We are pleased to hear Bryony had your maintenance issues resolved in no time! We'll be sure to pass this positive feedback along to her.
5/5
TrustpilotBritney and Leigh put their fullβ¦
Britney and Leigh put their full efforts into supporting my daughter, helping her breakthrough all questions and conditions. Excellence job to them.
5/5
GoogleAmy was so helpful in the team sending us up to date information regarding our tenancy. She was very responsive and friendly in all correspondence. Thank you!PositiveResponsiveness
5/5
TrustpilotExcellent service and veryβ¦
Excellent service and follow and very professional that Marwa and Amy provided.
Hi Anna,Thank you for leaving this review. We are pleased to hear Amy and Marwa provided you with an excellent service, and will be sure to pass your appreciation along to them.
5/5
TrustpilotI have been with johnes and Co Nineβ¦
I have been with johnes and Co Nine Elms since I bought the flat 6 years ago , It has been very well managed and I always trust Mathiew for the best advise .
1/5
TrustpilotAwful estate agents who's training mustβ¦
Awful estate agents who's training must consist of lying as much as they can!
Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotGreat agency
The agents are extremely friendly, helpful and efficient, the team is resourceful and nailed the tenancy in no time. Great thank you to Amy, James and Andrew!!
5/5
Trustpilotszxxzs
I got a quick reply email
Thank you for your feedback. Weβre glad to hear that our prompt communication and support met your expectations. If you need anything else, weβre always here to help!
5/5
TrustpilotQuick and helpful
Alexandra quickly responded to any queries and was a great help.
Hi Alessandra,We're thrilled to hear Alexandra was always on hand to answer any questions, and was a great help to you. We will be sure to pass your appreciation along to her, please let us know if you need any further assistance.
5/5
TrustpilotTop Quality Agents
Ben and Leigh are so helpful and amazing, which makes my moving in process really smooth and quick.
Thank you for taking the time to leave us this 5* review. We will be sure to pass your kind words along to Ben and Leigh.
5/5
TrustpilotMy property manager Lara has alwaysβ¦
My property manager Lara has always been very prompt in trying to solve any issues Iβve had with the property!
Thank you so much for leaving such a great review. Weβll be sure to pass on your kind words to Lara.
5/5
TrustpilotWe thank and appreciate
We thank and appreciate Andrew, Amber and Marwa their dedicated efforts and help. They are all helpful, informative, response promptly and considerable.
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
5/5
TrustpilotGreat service from the team
Great service from the West Hampstead team. Extremely polite and professional throughout the whole experience. Will highly recommend and use them again in the future.
Hi RebeccaThank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.
5/5
TrustpilotLeigh and Faid response promptly andβ¦
Leigh and Faid response promptly and take initiative to update the progress of the snagging, furniture ordering, handover and letting which are essential.
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Leigh and Faid
5/5
TrustpilotWonderful response
Wonderful response, all problems sorted in quick time
Hi Femi,Thank you for your kind words! We're thrilled to hear that all your problems were resolved quickly and to your satisfaction. We're glad we could assist you. If you need anything else in the future, donβt hesitate to reach out.
4/5
TrustpilotMy property manager Lara Robsonβ¦
My property manager Lara Robson recently helped to resolve an ongoing issue in my flat. With her hands on approach and constantly communicating updates, she has been a great support so far. So far so good, I hope it continues to remain this way.
4/5
TrustpilotExcellent except I canβt login myβ¦
Excellent except I canβt login my account
Hi Wu,Thank you for your feedback! We're glad to hear you found our service excellent. Weβre sorry to learn youβre having trouble logging into your account. Please reach out to us at customerservice@johnsand.co and weβll be more than happy to assist in resolving the issue promptly.
5/5
GoogleAmy was extremely helpful with the whole process! A huge thank you to the whole team for getting us the place we wanted to rent :)
5/5
TrustpilotGreat
Great, informative and committed staff made a stressful process very smooth and easy.
Hi Joe,We are pleased we were able to lighten some of your burden. Making our clients property journey as streamlined as possible is one of our top priorities. If we can assist you in any further way, please do not hesitate to get in touch.
5/5
TrustpilotThank you for your assistance
Thank you for your assistance, Bryony. We loved our time at John Cabot and more so with your quick help on every aspect where we had a query. We really appreciate your quick response.It has been a pleasure interacting with you.Warm regards,Sonia
1/5
GoogleThey scam people with apartments. They rent out dirty, broken places with promises to fix everything by your move-in day, but it never happens. The staff are complete idiots, unprofessional and lazy, only interested in getting the payment and avoiding any responsibility.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
