Trusted Agent profile · London
★★★★★
1,407 reviews across 3 platforms
1, New Mill Road, London, SW11 7AW
Part of JOHNSCO, see every office.
JOHNSCO's office in London, at 1, is rated 4.8 out of 5 across 1,407 reviews on three platforms, including 179 Google reviews rated 4.1.
179
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
1,222
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Trustpilotappreciate your support
appreciate your support, it's very efficient and high performance. Candice handle the documents in time.
Hi Joyce,Thank you for your kind review. We are pleased Rachael was able to provide support and resolve any issues.
5/5
TrustpilotVery proactive service from Amber
Very proactive service from Amber! Really communicative and trustworthy
Hi Privina,Thank you for the feedback! We’re delighted to hear that Amber’s proactive approach made such a positive impression. Clear communication and trust are so important to us. Enjoy your new space!
5/5
TrustpilotThanks very much Savannah Renaud
Thanks very much Savannah Renaud and the Nine Elms team for your kind help and your patient
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto the team.
5/5
TrustpilotAmazing agents
Amazing agents! Guerschom’s helped us throughout the process of find a new property and has gone above and beyond for us. We really appreciate his great work and hope he gets a promotion soon! I would definitely recommend.
5/5
TrustpilotFast and effective.
Fast and effective.Amber and Marwa have been efficient with communication, planning and logistics for our move.
Hi Conrad,Thank you for leaving this five star rating. We are pleased to hear Amber and Marwa were able to successfully facilitate your move, and will be sure to pass your appreciation along to them.
5/5
TrustpilotGreat customer service and problem…
Great customer service and problem solving attitude by my property manager Mr. Param Virdee, he is a gentleman and a professional realtor
Thank you for recognizing Param's commitment. We appreciate your feedback and will be sure to pass it along to Param.
5/5
TrustpilotConsistent Professionalism
Priscilla Ogefere continues to assist me professionally and promptly to ensure that my tenants follow through their commitments consistent with the signed tenancy agreement. Well done Priscilla 👍👏👏👏
Thank you so much for leaving such a great review!We will be sure to pass your kind words onto priscilla.
1/5
TrustpilotTerrible
Terrible communication, co-ordination, happy to collect fees and monies first. Unfortunately, all real estate agents are the same!
Hi Larry,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotHe have done an excellent job
He have done an excellent job, very fast and reliable also very understanding
Hi Mikhail,Thank you for your feedback. We’re delighted to hear that you found our team to be fast, reliable, and understanding in addressing your needs. Providing excellent service is our priority, and we’re glad to know you had a positive experience. If you require any further assistance, we’re always here to help!
5/5
TrustpilotVictoria and Claudiu helped me with…
Victoria and Claudiu helped me with their professionalism
Hi Albert,Thank you for your kind review! We will be sure to pass your appreciation along to Victoria and Claudiu.
5/5
TrustpilotWell done in getting a tenant for my…
Well done in getting a tenant for my apartment. A big shout out in particular to Bethel Gamma who did a stellar job in ensuring the tenant, the apartment and me as landlord were properly matched. Thanks again
5/5
TrustpilotVery easy to deal with
Very easy to deal with, reasonable and reliable. Our property manager Jordan from royal wharf branch is great..she is very responsive!
Thank you for your positive feedback! Jordan will appreciates your kind words and we look forward to providing continued excellent service.
5/5
TrustpilotVictoria and Leigh,they are doing…
Victoria and Leigh,they are doing efficient job for me.
Hi Shy,Victoria and Leigh are glad they could assist! Thank you for your positive words and for choosing Johns&Co.
5/5
TrustpilotGreat service from Sardar Berzo
Great service from Sardar Berzo helping us fix a faulty boiler in less than a day
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We will make sure to pass this onto Lauren.
5/5
TrustpilotI had a fantastic experience with my…
I had a fantastic experience with my property manager, Sardar Berzo. He was incredibly polite and helpful with all my requests. Every issue I brought up was addressed promptly and with a friendly attitude. It's clear that Sardar genuinely cares about his tenants and their satisfaction. Highly recommend!
5/5
TrustpilotShareen and Victoria provide great…
Shareen and Victoria provide great service. The whole process went smoothly.
Hi Jerry,Thank you for your lovely feedback! We’re delighted to hear that Shareen and Victoria made the process smooth for you. We’re always here to provide top-notch service.
5/5
TrustpilotAmazing people
Amazing people, able to help whenever I needed them. They were able to respond and resolve any matter quite fast. Would suggest them 100%
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
5/5
TrustpilotSmooth experience
I had some issues with the previous tenant's outstanding electricity bill, which Bryony resolved within no time.
Hi Tanya,Thank you for leaving this review. We are pleased to hear that Bryony was able to help you resolve issues in an efficient manner. We will be sure to pass this positive feedback along to her.
5/5
GoogleOlu and Amy were absolutely brilliant helping me find an apartment and settling in. Couldn’t recommend them more.
5/5
GoogleMany thanks to Amy and Sam for helping us setting everything up and being so professional and patient.
5/5
TrustpilotServices provided by John’s & Co
Services provided by John’s & Co. is very good and well managed. You don’t have to worry anything is missing as the team is able to provide full coverage and tell you what to do next. Really appreciate the services to help me for my rental property.
5/5
TrustpilotMichael Fadiora letting agent
Michael Fadiora letting negotiator was extremely efficient, professional and helpful in getting the deal across the line
Thank you for your feedback. Its fantastic hear Michael's efficiency and professionalism were instrumental in helping secure your let. We'll be sure to pass your appreciation along to him.
5/5
TrustpilotGreat process management
Process management was very successful. She communicated the actions that needed to be taken in a timely manner and followed up regularly.
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
5/5
TrustpilotNew apartment
Great team! Thanks for all you help!!
Hi Estelle,Thank you for your wonderful feedback! We’re delighted you had such a great experience with our team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
