Trusted Agent profile · London
★★★★★
1,408 reviews across 3 platforms
1, New Mill Road, London, SW11 7AW
Part of JOHNSCO, see every office.
JOHNSCO's office in London, at 1, is rated 4.8 out of 5 across 1,408 reviews on three platforms, including 179 Google reviews rated 4.1.
179
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
1,223
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotExceptional Assistance
Candice and Amber have been outstanding in helping me find a tenant for my apartment. Her professionalism and dedication have made the process smooth.
Hi Enson,Thank you for taking the time to recognise Candice and Amber for their work! They will be thrilled to hear you found their service valuable.
1/5
TrustpilotThe most incredibly incompetent group…
The most incredibly incompetent group of professionals I have ever come across during 15 years of expat life. Avoid them at all costs. (Canning Town office more precisely)
Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
1/5
Googledishonest, negligent and bullying tactics used with agents from this company. DO NOT waste your time with them, they genuinely don't care about you!
We are very sorry to hear that your experience at JOHNS&CO did not match your expectations. If you would like to discuss your experience in more detail, please email us at - info@johnsand.co Many Thanks JOHNS&CO
5/5
TrustpilotJoynal did a great job getting out new…
Joynal did a great job getting out new washer/dryer in quickly as the old one broke.
Hi Cameron,Thank you for your feedback. We're glad to hear that Joynal was able to get your maintenance issues resolved quickly. If you need anything else, feel free to reach out.
5/5
TrustpilotStaff are professional and patient
Staff are professional and patient! Thank you for your assistance in my first buy to let property and get a tenant within a month~
Hi Siu,Your kind words fill us with pride. Thank you for placing the trust of caring for your first property in Johns&Co.
5/5
Trustpilotgreat job
great job , Abida Tasnima friendly & detail workers ,very helpful !
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co .
5/5
TrustpilotLara Robson of your Durham Street…
Lara Robson of your Durham Street office has been very helpful in managing my property at Grand Central. She is proactive and really exceeds my expectation!Good job, Lara!
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Lara
5/5
TrustpilotKaty provided a professional service
Katy provided a promotly and professional service to close this renewal deal. I have service agreemnt with John&Co for seven years, always have perfect service level.
Hi Zhang,It's amazing to hear from a valued client, and we are pleased to hear that after many years of service you continue to find our service 5*. Best wishes.
5/5
TrustpilotSavannah Renaud
Savannah Renaud, Param and the brentford team were very helpful with my recent move to the brentford projects. There to explain and assist when needed.
Hi James,Thank you for sharing your positive experience. It's wonderful to hear that The Brentford team made your move smooth and stress-free. We wish you the best settling in to your new home!
5/5
TrustpilotThe company managers work very…
The company managers work very professionally ! Many offers and many clients. Come only John&Co!
Hi Veronica,Thank you for your positive review! We’re thrilled to know you’ve had such a great experience with our team. We strive to offer the best service possible, and we appreciate your recommendation.
5/5
TrustpilotVery nice experience
Very nice experience, well service, fast response, really enjoyed to work with them ! Recommended!
Thank you for your kind review! We’re happy to hear that you had a great experience and found our service fast and efficient. Your recommendation means a lot to us!
5/5
TrustpilotPriscilla Ogefere
Priscilla Ogefere Has been amazing at responding to all queries and addressing our issues. Really appreciate the five star service that she has provided and would highly recommend her!
Thank you for sharing your experience with us. It is always great to hear such positive feedback, your comments are really appreciated. I know this will absolutely make Priscillas day!Wishing you all the best for the rest of 2023!
5/5
TrustpilotLara Robson has a provided professional…
Lara Robson has a provided professional service during letting my property.
Thank you for your feedback. We’re pleased to hear that you found Lara's service professional. It’s our goal to provide seamless support throughout the letting process, and we’re glad we could meet your expectations.
5/5
TrustpilotThanks for Priscilla
Many thanks for Priscilla for being a great property manager. Everything so far has been done and repaired on timeVery good communication. Thanks a lot!!
Hi Jack,Thank you for taking the time to leave this fantastic review. We'll be sure to pass your kind words along to Priscilla.
5/5
TrustpilotRacheal Adeyemo
Racheal Adeyemo, my property manager always offer quick response and smart advice for me. I appreciate it a lot.
Hi Rick,Thank you for leaving this review. We're pleased to hear Rachael has been able to provide you with keen insight and effectively guide you on managing your property. We will be sure to pass your kind words along to her.
5/5
TrustpilotResponse time is very important and Rachel did that well
Rachel facilitated what’s seems to be a very complicated process well and responded quickly.
Hi Wael,We really appreciate your feedback! It's great to hear that Rachel was able to smoothen the process and kept you informed every step of the way. We always aim to make things as easy as possible for our clients, so it’s great to know we met your expectations. Thank you for choosing us!
5/5
TrustpilotOlivia Wieterska helped us with a…
Olivia Wieterska helped us with a delicate contractual amendment ensuring the smoothest of process along the way
5/5
GoogleHad the best experience working with Jack over the last 6 months trying to find the perfect flat for us. He's been amazing from the very beginning and has succeeded in finding exactly what we needed. Highly recommend!
Hi Ana, So glad to hear that the team delivered an excellent service. Thank you for your kind feedback and rating! Many Regards JOHNS&CO
1/5
TrustpilotThis company does not worth.
Poor follow up and delay.Those 1 star comments are true.
Hi Pierre,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotPositive experience with my letting managers
It has been a great pleasure to work with my letting managers, Marwa and Amy. Their communication has been professional and excellent. My concerns are addressed promptly and diligently. Good job team!
Hi Helen,Great to hear your feedback, we will be sure to pass your kind words along to Marwa and Amy!
5/5
TrustpilotFaid and Victoria are very professional…
Faid and Victoria are very professional and helpful!
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.
5/5
TrustpilotGreat Team
The team, Marwa and Seth in particular, have been very helpful and extremely quick at sorting out issues.
Hi Francesco,Thank you for your feedback, we are pleased to hear Seth and Marwa have resolved your issues in a timely and efficient manner. Please reach out to us if you need any further assistance.
5/5
TrustpilotParam acting as the property manager…
Param acting as the property manager has responded and follow up the property management issue such as the change of name for the utilities promptly.
Thank you for leaving this feedback. We will be sure to share with Param!
5/5
Trustpilotrent review
James udrzal been really helpful and professional, made the rent review process happened smoothly. he answered all questions with rapidly pace. thanks for his assist.
Thank you for giving us a 5 star review, we are pleased to hear James was of great service!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
