Trusted Agent profile · London
★★★★★
1,411 reviews across 3 platforms
1, New Mill Road, London, SW11 7AW
Part of JOHNSCO, see every office.
JOHNSCO's office in London, at 1, is rated 4.8 out of 5 across 1,411 reviews on three platforms, including 179 Google reviews rated 4.1.
179
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
1,226
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotA great team
Very appreciative of the help and support from Priscilla, Marwa and Amber with the move into my new property.
Hi Tim,Thank you for leaving this five star rating. We are proud our team have impressed you with their care and support. We will be sure to pass your appreciation along to Priscilla, Marwa and Amber.
5/5
TrustpilotPriscilla Ogefere Many thanks for Assistance
Very grateful for Ms.Priscilla Ogefere in following up the tenancy issue with my ex-tenant. She was very considerate and helpful in perusing my request.
Hi Edwin,Thank you for your kind words! We're thrilled to hear that Priscilla provided such considerate and helpful assistance in resolving your tenancy issue. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. If you ever need further assistance, please don't hesitate to reach out. Thank you for choosing us!
5/5
Google10/10 service. Gytis and Natalie helped assist me and my friend to the best of their ability in a very professional manner. Happy with the quick and efficient process they guided me through, will definitely be recommending my people to them directly as they are core members of a great organisation.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the glowing review Beluchi!
5/5
TrustpilotLeigh and Sebastian are very helpful…
Leigh and Sebastian are very helpful regarding the property search and all the document procedures.
Hi Ky,Thank you for your feedback. We’re pleased to hear that Leigh and Sebastian have been of great assistance throughout your property search. We wish you the best in your new home!
5/5
TrustpilotPriscilla Ogefere my property manager…
Priscilla Ogefere my property manager has been a pleasure to work with. Informative, accessible, and swift with dealing with queries. Is highly professional and well versed with real estate matters.
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Priscilla Ogefere .
5/5
TrustpilotEXCELLENT help from Umar (property…
EXCELLENT help from Umar (property manager).We initially experienced a few communication issues with the assigned property manager but Umar promptly stepped in and got sorted out everything. Simply AMAZING communication and responsiveness!!
Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make Umars day! Wishing you all the best for the rest of 2023!
5/5
TrustpilotWe have just moved into a new…
We have just moved into a new apartment. Our property manager Ebru, has been very prompt in making sure the check-in is smooth as well as resolving any open queries. Very happy and impressed!
5/5
TrustpilotDear Miss Brooke Nickless,
Dear Miss Brooke Nickless,A very big thank you .Your efficient indeed is a big help to my request.Wishing you the bests in the Company.
Thank you very much for your kind words! We're glad Brooke could assist you efficiently with your request. Your appreciation means a lot to us. If you have any further needs or questions in the future, please don't hesitate to reach out. Wishing you all the best as well!
5/5
TrustpilotGreat staff
highly recommend the agency and their staff, specially Ellie-Mai, who's the property manager. Nice to speak with someone very reactive and who solve our issues very quickly.
Hi Adem,Thank you for taking the time to leave this kind review. Ellie will be thrilled to hear she made such a brilliant impression on you. Do not hesitate to reach out if you need any further assistance.
5/5
TrustpilotFlat Hunting Process
From the outset, both Candice and Sarah played pivotal roles in guiding me through the process, and their contributions were invaluable. They were always attentive, responsive, and ready to help, which made a difference in alleviating the stress I anticipated. Thank you, Candice and Sarah, for making this journey so much smoother!
5/5
TrustpilotProfessional and reliable service
My experience with this estate agent has been positive. They offer great deals for landlords and are highly responsive, making the process straightforward. Matthew Spencer and Charlie Carter at Nine Elms, in particular have been professional and helpful throughout. I’d recommend their services.
5/5
TrustpilotMiss Brooke Nickless is a very good property manager
I have trusted this agent since I purchased the property. Especially, this time, Miss Brooke Nickless communicated with me very professionally and patiently.
Hi Ruixin,Thank you for your trust and kind words! We're delighted to hear that Brooke provided professional and patient communication during your interaction with us. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. If you need anything else, feel free to reach out. Thanks for choosing us!
5/5
TrustpilotImmediately responded to issues with fixing properly.
Mr.Param Virdee always can response to my issues reported to the Company immediately, and he can arranged contractors to fix them promptly. Thanks!
We are pleased to hear Param's responses have been prompt and he has been efficient in ensuring your maintenance issues are resolved. If you need any further assistance, please do not hesitate to reach out.
5/5
TrustpilotThank for Rachael Adeyemo solving my…
Thank for Rachael Adeyemo solving my problem quickly and helpfully. It saves me a lot of time.
Thank you for sharing your experience with us! We’re thrilled to hear that Rachael was able to resolve your problem quickly and efficiently. At Johns&Co, we’re committed to providing excellent customer service, and we’re happy that Rachael was able to save you time and assist you with your needs.
5/5
TrustpilotExtremely efficient services
Extremely efficient services. It’s easy to connect with the property manager and address your issues
Hi Hannah,Thank you for your feedback! We’re pleased to hear that our services were efficient and that connecting with your property manager has been easy. We strive to make communication seamless for all our clients.
5/5
TrustpilotBethel is a great staff to help me.
Bethel is a great staff to help me.jim
5/5
TrustpilotVanessa and Marwa have both been…
Vanessa and Marwa have both been extremely helpful and very quick to respond. Both highly knowledgeable and professional. Couldn’t have had better service. Thanks!
Hi Alexander,Thank you! We're glad Vanessa and Marwa could assist you so well. We aim for excellent service and appreciate your feedback. If you need anything else, just let us know!
5/5
TrustpilotVery helpful
Great support from the team and engineers who helped fixed the issue I had in my flat. Toyin Adeyele especially, was extremely professional and helpful.
Hi Jana,Thank you for this kind review. We are pleased to hear your issues were resolved and that Toyin impressed you with her professional and helpful service. We will be sure to pass your feedback along to her.
5/5
TrustpilotLauren Melius was really helpful…
Lauren Melius was really helpful and quick to assist me in my troubles. She’s been my property manager for +1 year now and she’s consistently always super helpful.
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Lauren Melius.
5/5
TrustpilotFast and efficient service by Wai Yau
Fast and efficient service by Wai Yau. Within 24 hours the issue was settled.
Hi Alison,Thank you for recognizing Wai's efforts! We’re committed to quick, efficient service and glad we could resolve the issue promptly.
5/5
TrustpilotLiam Alwar and his colleagues Vicky and…
Liam Alwar and his colleagues Vicky and Jay helped us solved a potential fraud and identity thefts. We feel we are understood and protected by them!
Hi Ella,We're sorry to hear about your recent trouble. It's great to hear Liam, Vicky and Jay have been able to create a supportive and trustworthy network to support you. If you need any assistance in the future. don't hesitate to reach out.
5/5
TrustpilotVery good service
Vanessa Sin and Britney-Lea Ogbebor have been incredibly professional and helpful throughout my experience. Their communication was clear, and they made the process smooth and stress-free. I truly appreciate their dedication and would highly recommend their services. Five stars all the way!
5/5
TrustpilotHad a lovely experience with Bilal and…
Had a lovely experience with Bilal and Amy. The viewing/renting process was very smooth. They took the time to explain everything and answer all my questions.
Hi Rhita,We are pleased Bilal and Amy were able to provide you with all the support and answers you needed. We hope you enjoy your new home!
5/5
TrustpilotI had an issue with my bedside table…
I had an issue with my bedside table and the issue was handled promptly by Priscilla. She frequently checked in and ensured the contractors had done their job.
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
