Trusted Agent profile · London

JOHNSCO London reviews

4.8

★★★★★ Excellent

1,411 reviews across 3 platforms

1, New Mill Road, London, SW11 7AW

Part of JOHNSCO, see every office.

JOHNSCO's office in London, at 1, is rated 4.8 out of 5 across 1,411 reviews on three platforms, including 179 Google reviews rated 4.1.

Google logo

4.1 / 5

179

Reviews on Google

This office

Facebook logo

2.3 / 5

6

Reviews on Facebook

Business-wide

Trustpilot logo

1,226

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Amy was extremely helpful with the whole process! A huge thank you to the whole team for getting us the place we wanted to rent :)

Jane · 10 January 2022

5/5

Trustpilot

Great

Great, informative and committed staff made a stressful process very smooth and easy.

Joe · 5 June 2024

Agent replied · 13 June 2024

Hi Joe,We are pleased we were able to lighten some of your burden. Making our clients property journey as streamlined as possible is one of our top priorities. If we can assist you in any further way, please do not hesitate to get in touch.

5/5

Trustpilot

Thank you for your assistance

Thank you for your assistance, Bryony. We loved our time at John Cabot and more so with your quick help on every aspect where we had a query. We really appreciate your quick response.It has been a pleasure interacting with you.Warm regards,Sonia

Sonia · 26 July 2024

1/5

Google

They scam people with apartments. They rent out dirty, broken places with promises to fix everything by your move-in day, but it never happens. The staff are complete idiots, unprofessional and lazy, only interested in getting the payment and avoiding any responsibility.

Alex · 24 August 2024

1/5

Trustpilot

Arrogant estate agents!

Currently looking for a flat in embassy gardens where most of the flats are with these guys but the people who work there are so arrogant! A flat i was really interested in, they said they would arrange a viewing and then nothing, don't even bother replying back half the time. This has happened to me more than once with these guys. That's why estate agents get a bad name due to this kind of behaviour!

Coola · 23 July 2021

5/5

Google

Thanks to Olu & Amy for a very efficient, no fuss and courteous service.

Joe · 16 April 2023

5/5

Trustpilot

Great customer service

Great customer service from Leigh and Britney. Super friendly and helped us look for an amazing place

Pascaline · 7 March 2024

Agent replied · 13 June 2024

Hi Pascaline,Thank you for your great feedback. We hope you found your dream home, and we will be sure to pass your appreciation along to Leigh and Britney.

5/5

Trustpilot

Friendly and efficient service from…

Friendly and efficient service from Priscilla Ogefere

Cd · 5 September 2024

Agent replied · 23 October 2024

Thank you for your review. We strive to offer the best experience for our clients, and it's great to know Priscilla delivered on that. We'll be sure to pass your feedback along to her.

5/5

Trustpilot

Amy Bridge & Amy Woo Are great people…

Amy Bridge & Amy Woo Are great people to work with. Thank you for making every steps easy.

Maxwell · 13 February 2024

Agent replied · 13 June 2024

Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Amy Bridge and Amy Woo.

5/5

Trustpilot

Very helpful

Very helpful, flexible in thought and application, not 9am to 5pm person and above all and most important got things done within the time frames.You're lucky to have Bethel working for you.

Davinder · 19 December 2024

5/5

Trustpilot

Good Service and quick responses

I have been dealing with John&Co for more than 4 years. It has been a pleasant relationship. I always get quick responses from their staff namely Matthew Spencer​​​​and Rachel Massey​​​​ from letting team.

Ossama · 3 December 2024

5/5

Trustpilot

A tricky matter

A tricky matter which was professionally handled to perfection given the context.

Mr · 5 June 2024

Agent replied · 13 June 2024

Hi Martin,Thank you for your feedback! We're pleased to hear that our team was able to handle your matter professionally and to your satisfaction. If you have any further questions or concerns, please feel free to reach out. Thank you for choosing us!

5/5

Trustpilot

Great experience finding and letting…

Great experience finding and letting the property with Brooke Williams and Leigh Hallett!

Panya · 17 May 2024

Agent replied · 13 June 2024

Hi Panya,Thank you for taking the time to leave this feedback. We are pleased to hear Leigh and Brooke were able to help you successfully find a suitable property.

5/5

Trustpilot

V helpful and responsive

Our property manager (Lauren) has been very helpful with ongoing queries and help during the process of leaving our current flat.

Adam · 30 November 2023

Agent replied · 13 June 2024

Thank you so much for leaving a review. We’ll be sure to pass on your kind words to Lauren.

5/5

Trustpilot

Sam is amazing

Very simple, they have the best agent - Sam. He always helps me and provides the best service.

Boris · 31 January 2024

Agent replied · 13 June 2024

Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Sam.

5/5

Trustpilot

Good Job

A very good experience. Quick and helpful. A very good job

Josefina · 14 June 2024

Agent replied · 24 August 2024

Hi Josefina,We're pleased to hear our team have impressed you with their service and provided you with a positive experience. Please reach out to us if there is anything further support we can provide you with.

5/5

Google

thank you for everything its very nice company and how to deal with the coustmers and i want to thank chloe she’s very kind with us and she helps us alot for searching to apartment and we finally get a flat from chloe she helps us alot thank you so much and also amy thank you for everything thing 🌹 …

Mohammed · 16 April 2023

5/5

Trustpilot

Very good service

Very good service, high efficiency,

何何静 · 20 September 2024

Agent replied · 23 October 2024

Thank you for your positive feedback! We’re glad to hear you found our service efficient and up to your standards. If there’s anything else we can assist with, don’t hesitate to let us know!

5/5

Trustpilot

Prompt and efficient experience by…

Prompt and efficient experience by Savannah Renunad. Letting Admin of Johns Co at Royal Wharf.

Kptan · 24 March 2024

Agent replied · 13 June 2024

Thank you for your 5* rating! We will be sure to pass your positive feedback along to Savannah.

5/5

Trustpilot

Helpful, responsive service

Leigh Hallet and Victoria McDaneil were both super helpful, prompt and responsive throughout the process and have helped us find a great match. We are looking forward to moving into our property!

Renu · 5 December 2024

5/5

Trustpilot

Reliable

Very professional and quick to respond to any communication!Most importantly appear to have the landlord’s interests covered!

P · 9 February 2024

Agent replied · 13 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co

5/5

Trustpilot

Brooke Nickless organised the…

Brooke Nickless organised the maintenance issue we had in our apartment very swiftly and professionally.

Delina · 20 March 2024

Agent replied · 13 June 2024

Hi Delina,Thank you for taking the time to share your experience with us! We're delighted to hear that Brooke efficiently resolved your maintenance issues. Providing excellent service is a top priority for us, and we're glad Brooke could assist you promptly.

5/5

Trustpilot

good

rahhan is goodvictoria is good

Kailai · 15 September 2024

Agent replied · 23 October 2024

Hi Kailai,We appreciate your kind words! It’s great to hear that both Rahhan and Victoria provided you with great service. We’re proud to have them on our team.

5/5

Google

The agent that helped us, Matthew, took all the stress out of moving homes. He was lovely to work with, extremely efficient, timely with responding to all enquiries and a fantastic help from start to finish. He made us both feel at ease and was readily available via email and phone. We’d like to thank him for helping us with renting our dream home and we would highly recommend him to all!PositiveResponsiveness, Professionalism

Lauren · 24 October 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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