Trusted Agent profile · London
★★★★★
1,399 reviews across 3 platforms
1, New Mill Road, London, SW11 7AW
Part of JOHNSCO, see every office.
JOHNSCO's office in London, at 1, is rated 4.8 out of 5 across 1,399 reviews on three platforms, including 179 Google reviews rated 4.1.
179
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
1,214
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleVery professional and great experience working with Amy and Matt at the Nine Elms Office, nearby Thames City. Very hands-on, and speedy communication.
Hi, We appreciate your rating and positive feedback and it's great to hear that Amy and Matt was so effective and helpful for you. Kind Regards JOHNS&CO
5/5
TrustpilotExcellent
Very responsive and attentive negotiators throughout
Hi Claire,Thank you for your feedback! We're pleased to hear that our team was responsive and attentive throughout the negotiation process. Ensuring excellent service is our priority, and we're glad we could meet your expectations.
5/5
TrustpilotPriscilla Ogefere Was very helpful…
Priscilla Ogefere Was very helpful working with me to find a solution to my problem.
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Priscilla.
5/5
GoogleAmy and Sam have been great in helping me with my new property. They've been quick to respond to any queries I've had and have helped make the whole process feel very straight forward.PositiveResponsiveness
Hi Rizzles, Thank you so much for your 5-star review! We will share this with the Amy, Sam and the team to let them know to keep up the amazing work JOHNS&CO Team
5/5
TrustpilotNice experience
The agents facilitated the tenancy very efficiently.They are reliable and punctual.
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
5/5
TrustpilotVery good service very responsive
Hi Alwaled,Thank you for your 5* rating. We are pleased our team impressed you.
5/5
TrustpilotThank you for the help from Leigh and…
Thank you for the help from Leigh and Ben
Hi Mubai,Thank you for your 5* rating. Will be sure to pass your appreciation along to Leigh and Ben!
5/5
GoogleI got a great help from Sam Orme to find my home here! It was super frustrated to move into London during the peak season of rental market, and it was fortunate to have him show us around, listen to our needs and help to arrange viewings through weekends. Great help and professional advice!
5/5
TrustpilotGreat experience!
Olivia W. has been on top of all my check-in and inventory stuff delivering a great experience as a new tenant with John's & Co.
5/5
TrustpilotVery patient service
Very patient service! Any step during the transfer period will remind us to prepare all the documents that should be submitted. He was very supportive and patient throughout the process. Highly recommend my agent Gytis！
5/5
TrustpilotMany thanks especially to Leigh for…
Many thanks especially to Leigh for quick responses and for being so helpful
Thank you so much for leaving a 5* review. We’ll be sure to pass on your kind words to Leigh.
5/5
TrustpilotVery sincere and helpful
Very sincere and helpful. Brilliant
Hi Kai,Thanks for your feedback! If you need any further assistance, don't hesitate to reach out.
5/5
GoogleI’ve had an excellent experience selling my apartment in Embassy Gardens through John’s & Co. We had a very tight timeline of just 6 weeks from offer accepted to completion due to the stamp duty holiday, and thanks to the hard work from the sales team we managed to get across the line just in time resulting in both a happy seller and purchaser.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotCandice and Vanessa have been amazing
Candice and Vanessa have been amazing! Super helpful :-)
Thank you for your kind words Natasha, we will be sure to pass them along to Candice and Vanessa!
5/5
TrustpilotGreat Property management for tenants.
Great Property management for tenants.Support even after hours. great job !
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
5/5
TrustpilotGreat Customer Service
Lovely customer experience
Hi Ewurafua,Thank you for your kind words, we are pleased you enjoyed our service. Don't hesitate to reach out if you need any assistance in the future.
5/5
TrustpilotLara gets back to you quickly and very…
Lara gets back to you quickly and very polite
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Lara.
5/5
TrustpilotMs Joey Tse
Ms. Bethel Gamma get a 5 star rating. She is a very good and helpful letting administrator. She is detailed minded and take care of any inquires and responds for us. She is helpful, caring and friendly. We are appreciate for everything she have done for us.
5/5
TrustpilotBethel Gamma has been amazing and…
Bethel Gamma has been amazing and provided an excellent service. We are so happy in our flat and it really feels like home :)
5/5
TrustpilotThank you
Andre Wallace and Bethel Gamma have been very helpful and efficient in helping us regarding our car parking space letting. Thank you so much!
5/5
TrustpilotProfessional and quick response all the…
Professional and quick response all the time. Recommend!
Hi Zheng,We are so pleased to hear we continuously meet your expectations and thank you for recommending us. Best wishes.
5/5
GoogleCharlotte Simmons as property manager has been truly exceptional. She is most efficient and always goes the extra mile to ensure that everything runs smoothly during the tenancy. She is always courteous and the very model of professionalism.
Hi Kishan, Thank you for the 5-star review and kind words, we really appreciate it. All the best, Johns&Co Team
5/5
TrustpilotLara Robson resolves my problem efficiently
Lara Robson provides supportive information and helps to resolve my problem in an efficient way.
Hi JacksonThank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.
5/5
TrustpilotPrompt reply to my email and issue…
Prompt reply to my email and issue quickly & effectively resolved
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
