5/5
TrustpilotLettings
Thank you Rachel in the West Hampstead branch for all your help! So pleasant, and gave me some really useful guidance on the lettings process.
Trusted Agent profile · London
JOHNSCO London reviews
★★★★★
1,408 reviews across 3 platforms
1, New Mill Road, London, SW11 7AW
Part of JOHNSCO, see every office.
JOHNSCO's office in London, at 1, is rated 4.8 out of 5 across 1,408 reviews on three platforms, including 179 Google reviews rated 4.1.
179
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
1,223
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat service
I have been really pleased with Priscilla Ogefere and her support through my contract termination and handover process. Priscilla Ogefere took the time to explain the process and take us through it patiently. She also facilitated a seamless agreement of deposit charges with the landlord. Thank you for all your support Priscilla.
Agent replied · 24 August 2024
Hi Dev,We are pleased to hear Priscilla has been able to successfully take you through the end of tenancy process and has diligently explained all aspects of the process, securing you a positive outcome for both you and your landlord. We will be sure to pass your appreciation along to her.
5/5
TrustpilotLeigh has been great in helping manage…
Leigh has been great in helping manage my property.
Agent replied · 13 June 2024
Hi Victor,That's wonderful to hear! If there's anything else you need assistance with, feel free to reach out.
5/5
TrustpilotThank you, Alexandra
Working with Alexandra was such a pleasure. She was super efficient and professional throughout the whole journey, making the whole experience so stress free for us. I could not recommend her enough. Thank you, Alexandra!!!
5/5
TrustpilotEasiest move we’ve ever done in London!
Easiest move we’ve ever done in London. Great communication from start to finish and a high level of professionalism. Michael and his team were fantastic.
5/5
TrustpilotBethel was great
Bethel was great, she took care of everything
Agent replied · 13 June 2024
Hi Jonny,Thank you for your kind feedback. We'll be sure to pass it along to Bethel.
5/5
TrustpilotMatt was super helpful this week
Matt was super helpful this week. I needed help with an urgent issue and he sorted it out within a few hours. Thank you!
5/5
TrustpilotRental experience
Had a good experience finding our first place in London. Vanessa and Marwa handled all our concerns and follow-ups well. Special thanks to Amber also for the last minute help with the keys.
5/5
TrustpilotMy experience was positive
My experience was positive, especially thanks to Skye and Bethel who helped me find the right apartment and supported me throughout the rental process.
5/5
TrustpilotAlexandra Ene is very responsive and…
Alexandra Ene is very responsive and helpful.
Agent replied · 13 June 2024
Hi Francis,Thank you so much for your kind words! It's always a pleasure to assist you and ensure that your needs are met promptly. If you have any further questions or require assistance in the future, please don't hesitate to reach out.
5/5
TrustpilotGreat experience
Sam was very knowledgeable and helpful throughout - would highly recommend!
Agent replied · 13 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
5/5
TrustpilotHuge thank you to Spyros who's been a…
Huge thank you to Spyros who's been a massive help. Came up with some troubles that forced us find a new housemate immediately and Spyros has been super helpful and supportive through the whole process. Big thank you!
5/5
TrustpilotVery experienced and efficient
Very experienced and efficientJohns&Co were efficient, proficient and professional from the start.They have been excellent at communicating with us and helped us get everything sorted for our move-in very effectively. We were a bit confused in some parts of the process but they were a great aid for any questions we had, even after our move-in. Bethel and Gytis are great!
Agent replied · 13 June 2024
Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make the teams day. Wishing you all the best for the rest of 2023!
5/5
TrustpilotGreat assistance in Flat Search
Gytis was very helpful in numerous aspects of my search for a new flat. He was cooperative, and always prompt in replying to my requests. Candice was helpful in the process of signing the contracts.
5/5
TrustpilotGood agency
Good agency, very efficient managers, thanks to Priscilla Ogefere.
Agent replied · 13 June 2024
Hi Tetiana,Thank you for taking the time to leave us this 5 star review. We will be sure to pass your appreciation onto Priscilla.
5/5
GoogleWould like to thank Gytis and Natalie for a smooth process the whole way through, even when there was issues they would be solved within minutes in order to insure a smooth move in
Agent replied · 23 October 2024
Hi Ashlly, thanks for taking the time to leave such a great review!
5/5
TrustpilotLeigh & Vanessa were very efficient &…
Leigh & Vanessa were very efficient & helpful.
Agent replied · 13 June 2024
Thank you for your feedback Ade, we will be sure to pass your kind words along to Leigh and Vanessa.
5/5
TrustpilotAdekunle has been really prompt in…
Adekunle has been really prompt in responding to an issue that my partner and I have had at our new residence and taken appropriate steps to address it. Super helpful, professional and reliable
5/5
TrustpilotAsk for Sam
Felt supported throughout an otherwise stressful process. Thank you Sam!
Agent replied · 13 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Sam!
5/5
TrustpilotExcellent
3 years with their managed service in Nine Elms. Excellent experience from the very first meeting.
Agent replied · 23 September 2025
Hi Viz, We’re delighted to hear your experience over the past three years in Nine Elms has been excellent. It’s great that our team’s knowledge of regulations and optimisation strategies has been valuable to you. Thank you for continuing to place your trust in our service.
4/5
TrustpilotThe agency is very responsive
The agency is very responsive, they are available to hear out our issues and help them resolve. Priscilla Ogefere provided full support during my moving out and also helped get my deposit back. She took care of my issue personally and was very kind. Overall it was a bit slow but a smooth experience.
Agent replied · 13 June 2024
Thank you for this feedback! We're pleased to hear Priscilla provided excellent support to you. We're always open to finding out what we can do better, so don't hesitate to let us know if there's anything you think we could do better!
2/5
GoogleLack of return calls, texts, and emails is a real problem with this group. When we have emergencies and need to reach our Property Manager, we really struggle. Using their app to schedule Engineering work is rather useless and they do not respond. If are looking to live in Nine Elms - I would encourage you to try a different leading company.
5/5
TrustpilotBethel was a very friendly and very…
Bethel was a very friendly and very responsive and helped me through.
Agent replied · 13 June 2024
Thank you for leaving a 5* review.We’ll be sure to pass on your kind words to Bethel.
5/5
GoogleAfter a falling contract, Sam was very eager to pick us up and help us find our dream flat. It took him 1 day. Very happy with service here, shout out to Sam!PositiveProfessionalism
Agent replied · 23 October 2024
Hi Paige, Thank you for leaving us that positive feedback and for the 5 star rating! Great to see you found your dream flat, we're glad we could assist you. We will pass your kind words on to Sam. All the best, JOHNS&CO.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
