1/5
GoogleAvoid these time wasters at all costs
Trusted Agent profile · London
JOHNSCO London reviews
★★★★★
1,405 reviews across 3 platforms
1, New Mill Road, London, SW11 7AW
Part of JOHNSCO, see every office.
JOHNSCO's office in London, at 1, is rated 4.8 out of 5 across 1,405 reviews on three platforms, including 179 Google reviews rated 4.1.
179
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
1,220
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
TrustpilotPolite and efficient
Bethel has been efficient and courteous when liaising with us.
Agent replied · 13 June 2024
Thank you for this great testament to Bethel's service. We'll be sure to pass your appreciation along to him.
5/5
TrustpilotJ&CO super helpful
Bethel Gamma was brilliant in helping me sort out the rental of my parking space. Her extremely prompt responses made the whole experience painless. She was great!
5/5
TrustpilotBritney and Leigh made the experience…
Britney and Leigh made the experience seamless from start the finish!
Agent replied · 13 June 2024
Hi Joyce,Thank you for taking the time to leave us this 5* rating. It is great to hear such positive feedback, we will be sure to pass your kind words along to Britney and Leigh.
5/5
GoogleRayan Choudry is very kind and helpful ! When we informed him of my rental needs, he promptly provided me with suitable properties to choose from. He was more than happy to answer any questions I had, even out of hours.
5/5
TrustpilotI had an issue with my heating and…
I had an issue with my heating and Bryony responded within 10 minutes and sorted out an engineer to visit the very next day. The engineer (Dan) was super lovely too and sorted everything out.Very happy with the service from both Bryony and Dan!
Agent replied · 24 December 2024
Hi Syma,We're glad Bryony and Dan were able to assist you quickly with your heating issue. Your satisfaction is important to us, and we’re happy to have exceeded your expectations!
5/5
TrustpilotRoyal Wharf
My rating is based on Candice and Vanessa's prompt action and support for my latest end of lease and new tenant search. The process was managed smoothly. They negotiated a new lease at rent I accepted and enabled a minimum disruption to my rental income.
Agent replied · 24 December 2024
Hi Ivy,Thank you for your feedback! We're delighted to hear that Candice and Vanessa delicately managed the process, ensuring your assets and income were well protected. We’ll pass on your kind words, and we’re here to help with any future needs. Thank you for choosing Johns&Co!
5/5
TrustpilotAccountability is rare and Lara Robson is the person to go for
I would like to specifically express my sincere gratitudes to Lara Robson for attending to my enquiries and i think she has great sense of accountability which is very rare to come by these days. I would recommend her service any time.
Agent replied · 13 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Param.
5/5
TrustpilotJust wanted to say a massive Thank You…
Just wanted to say a massive Thank You to Bethel Gamma. She helped with all the formalities of sorting out a new tenancy seamlessly.Well done Bethel. :)
5/5
TrustpilotJohns have looked after the letting of…
Johns have looked after the letting of our property for over ten years - since it was built.They do it very well. They find reliable tenants and promptly organise the letting process. Ongoing management is efficient, with access to good contractors to do repairs
Agent replied · 24 December 2024
Hi Edward,Thank you for your kind review and for trusting us with the letting and management of your property for over a decade! It’s been our pleasure to work with you and ensure your property is well taken care of.We’re especially pleased to hear that you’ve been happy with the tenants we’ve found and the efficiency of our letting process. Maintaining high standards for ongoing management and working with reliable contractors is something we take great pride in, so it’s wonderful to know you’ve appreciated these efforts.Thank you again for your continued support, we truly value our partnership. Please don’t hesitate to reach out if there’s ever anything you need.
5/5
TrustpilotSpyros was very helpful and responsive.
Agent replied · 13 June 2024
Hi Modesta,We're pleased to hear you were impressed with Spyro's service, we will be sure to pass your appreciation along to him.
5/5
TrustpilotRalph and Miyah have helped us a lot…
Ralph and Miyah have helped us a lot during the renting process, it made us feel accompanied during the whole process.
5/5
TrustpilotClaudiu has been an exceptional…
Claudiu has been an exceptional lettings negotiator and has gone above and beyond in securing our new family home. He is very personable and efficient in supporting and meeting our needs throughout this process.
5/5
GoogleOn this beautiful day, 25th December 2022, I would like to leave my review on Oluwafemi's service. I had the pleasure to meet such committed young professional who delivered an excellent service. I have been served with extraordinary kindness, manners and professionalism when I was looking for a flat to rent at the Embassy Gardens in Nine Elms/ London. Much appreciated his customer service and I wish him all the best.
Agent replied · 23 October 2024
Hi Claudia, So glad to hear that the team delivered an excellent service and we are very glad you are enjoying your new home. Thank you for your kind feedback and rating! Many Regards JOHNS&CO
4/5
TrustpilotBeverley has been very helpful with the…
Beverley has been very helpful with the whole process.
Agent replied · 13 June 2024
Thank you for leaving this great feedback, we will be sure to pass your kind words along to Beverely. If you feel there is anything we can improve on, please let us know!
5/5
TrustpilotIssue was resolved
Issue was resolved, plumber gave instructions on what to do if it happens again.
Agent replied · 13 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
5/5
TrustpilotNew Tennant
Vanessa and Marwa were great. All of the details were sent promptly after the viewing and they both answered any questions I had quickly, which gave me peace of mind. They both made everything very clear on move-in day.
5/5
TrustpilotQuick and efficient
Bethel made a great effort in keeping us in the process. She is also very quick to reply to any queries you have. Would recommend her.
5/5
TrustpilotWe recently had the pleasure of working…
We recently had the pleasure of working with Ralph to find our new apartment in Embassy Gardens. His level of service was truly exceptional and stood out clearly from our experiences with agents at other companies. We would highly recommend.
5/5
Trustpilotswift responses and very helpful
The agents were very swift in giving information and helped me in every step of the way to rent a new apartment in central London! Huge thanks to Martina, Candice and Gytis for all the assistance!
5/5
GoogleTeam of professionals, excellent knowledge, all duties well designated and assigned. Almost all were very committed to ensure perfect and on-time service, particularly Lettings and Admin Manager, Melodie Nguyen. Kudos to all and Johns&CoPositiveResponsiveness, Professionalism
Agent replied · 23 October 2024
That's so great to hear- thanks so much for leaving a review! All the best, Johns&Co Team
5/5
TrustpilotLettings
Thank you Rachel in the West Hampstead branch for all your help! So pleasant, and gave me some really useful guidance on the lettings process.
5/5
TrustpilotGreat service
I have been really pleased with Priscilla Ogefere and her support through my contract termination and handover process. Priscilla Ogefere took the time to explain the process and take us through it patiently. She also facilitated a seamless agreement of deposit charges with the landlord. Thank you for all your support Priscilla.
Agent replied · 24 August 2024
Hi Dev,We are pleased to hear Priscilla has been able to successfully take you through the end of tenancy process and has diligently explained all aspects of the process, securing you a positive outcome for both you and your landlord. We will be sure to pass your appreciation along to her.
5/5
TrustpilotLeigh has been great in helping manage…
Leigh has been great in helping manage my property.
Agent replied · 13 June 2024
Hi Victor,That's wonderful to hear! If there's anything else you need assistance with, feel free to reach out.
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Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
