Trusted Agent profile · London

JOHNSCO London reviews

4.8

★★★★★ Excellent

1,403 reviews across 3 platforms

1, New Mill Road, London, SW11 7AW

Part of JOHNSCO, see every office.

JOHNSCO's office in London, at 1, is rated 4.8 out of 5 across 1,403 reviews on three platforms, including 179 Google reviews rated 4.1.

Google logo

4.1 / 5

179

Reviews on Google

This office

Facebook logo

2.3 / 5

6

Reviews on Facebook

Business-wide

Trustpilot logo

1,218

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Priscilla is amazing

Priscilla is amazing, she was so helpful and responsive.

Amina · 25 June 2024

Agent replied · 24 August 2024

Hi Amina,Thank you for your feedback! We're thrilled to hear that Priscilla provided such helpful and responsive service. We'll be sure to pass along your kind words to her.

5/5

Trustpilot

Best lettings agent

Best lettings agent! Amber was excellent. Friendly professional and prompt!

O · 6 June 2024

Agent replied · 13 June 2024

Thank you for your review! We're delighted to hear that you had such a positive experience with Amber. Your satisfaction is important to us, and we appreciate your feedback. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing us as your lettings agent!

5/5

Trustpilot

Professional and courteous

Professional and courteous, thank you Bethel Gamma for finding us new tenants in such a short span of time. On top of that, Bethel expertly navigated us through this renewal process.

Daniel · 2 December 2024

5/5

Trustpilot

Bethel was fantastic and did a super…

Bethel was fantastic and did a super job arranging everything for us.

Felix · 25 April 2024

Agent replied · 13 June 2024

Hi Felix,Thank you for your kind words regarding Bethel. We're proud to hear his service impressed you, and will be sure to pass your appreciation along to him.

5/5

Trustpilot

Ellie-Mai Hannan - super helpful property manager

Ellie-Mai Hannan is great! Always responsive and gets issues and requests resolved quickly.

Cristine · 5 April 2024

Agent replied · 13 June 2024

Hi Cristine,Thank you so much for your kind words! If there's anything else you need assistance with in the future, please don't hesitate to reach out.

5/5

Trustpilot

Best Renting Experience

Savannah Renaud and the Royal Wharf team have been incredibly helpful throughout the entire moving process. Their instructions were clear and easy to follow, which made the transition smooth and stress-free. Savannah, in particular, has been exceptionally professional and responsive to all our queries. We truly appreciate the dedication and support we received from everyone involved.

Felix · 5 July 2024

Agent replied · 24 August 2024

Hi Felix,Thank you for your five star rating, and for choosing Johns&Co. We're thrilled to hear you received fantastic support from our team, in particular Savannah. We will be sure to pass your gratitude along to her.

5/5

Trustpilot

Good communication

Good communication with the of Candice & Britany We are very nice to meThey’ve been taken everything in consideration I know it is like a very long paperwork But it really benefits me a lot And everything was clear to me even the inventory they mentioned everything thanks a lot

Shaikhah · 12 October 2024

Agent replied · 23 October 2024

Hi Shaikhah,Thank you for your feedback. We’re pleased to hear that Candice and Britany provided clear communication and support throughout the process. We understand paperwork can be time-consuming, so we're glad it was worthwhile and beneficial for you. If you need anything further, don’t hesitate to reach out!

5/5

Trustpilot

Thanks to the agency we have found our…

Thanks to the agency we have found our new home with all our criteria. A big thank you to Claudiu for being so helpful in the process and for always being available to answer any questions or concerns.

Clau · 5 August 2024

5/5

Trustpilot

Thank you

A big help at the start of my tenancy thank you Leigh :)

Ellie · 28 March 2024

Agent replied · 13 June 2024

Hi Ellie,We're pleased to hear we could provide you with support at such a crucial stage. We'll be sure to pass your appreciation along to Leigh.

5/5

Trustpilot

Michael Fadiora was great made the…

Michael Fadiora was great made the process easy for us

Adina · 22 May 2024

Agent replied · 13 June 2024

Hi Adina,Thank you for your feedback! We're glad to hear that Michael made the process easy for you. Providing a smooth experience is always our goal.

5/5

Trustpilot

Amy & Grace were helpful and quick in…

Amy & Grace were helpful and quick in finding us tenents and making the process successful.

Salman · 22 January 2024

Agent replied · 13 June 2024

Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Amy and Grace.

5/5

Trustpilot

Exceptional experience

I had a wonderful experience with John&Co. Everything went smoothly and on time, despite the tight schedule. The agency, especially Jemma Dawes, managed everything exceptionally well. I highly recommend them!

Zinovii · 4 December 2024

5/5

Trustpilot

Wapping Office quick in response

Ryan at The Wapping Office was really helpful in helping to rent flat. He organise the viewing real quick.i made the offer immediately and got news the same day!

Oscar · 18 December 2024

5/5

Trustpilot

Good experience!

Elliot was really kind and helpful during the purchasing of my flat. He communicated well and was a critical part to ensuring that the everything went as smoothly as possible.

Courtney · 4 December 2024

5/5

Trustpilot

Lara Robson has been amazing supporting…

Lara Robson has been amazing supporting us with some challenging situations in our property. Quick answers and solutions.

Frederico · 5 December 2023

Agent replied · 13 June 2024

Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to lara.

5/5

Trustpilot

Good Service

Bethel was a good person to work with. Always replied very quickly and very informative.

Alden · 8 February 2024

Agent replied · 13 June 2024

Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Bethel.

5/5

Trustpilot

Relocation service

Matthew was invaluable to our family in our relocation back to London. He was professional, friendly and very willing to help at all times. I would highly recommend Matt!

Aine · 16 December 2024

5/5

Trustpilot

Bethel and Cynthia was really helpful…

Bethel and Cynthia was really helpful and help my move in really smooth.

Deji · 19 March 2024

Agent replied · 13 June 2024

Hi Deji,Fantastic to hear Bethel and Cynthia were of help. We wish you all the best in your new home!

5/5

Trustpilot

Great service!

Rachel Massey was of great help getting my parking space rented out!

Monty · 5 April 2024

Agent replied · 13 June 2024

Hi Monty,Thanks for leaving this 5* rating. We will be sure to pass your appreciation along to Rachel.

5/5

Google

Sam & Amy were so professional and very quick responding truly I was so glad to meet them and already nominated to lots of my friends . Thank you Sam and Amy I really appreciate it.PositiveResponsiveness, Quality, Professionalism, Value

Jehan · 24 October 2021

Agent replied · 23 October 2024

Hi, Thank you for the kind words and 5-star review! We're glad to hear that everything worked out and was a stress free, easy experience. Have a nice day. All the best, JOHNS&CO.

5/5

Trustpilot

A big thank you to Lara Robson for…

A big thank you to Lara Robson for helping me navigate my apartment leasing.

KR · 24 February 2024

Agent replied · 13 June 2024

Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Lara.

5/5

Trustpilot

A thank you to Umar Sharif and Joynal Rahat

Since Umar Sharif and Joynal Rahat have taken over our issues with our flat on London City Island, the efficiency in response times and efforts to help us has been such a pleasure.I couldn't recommend these two members of the team any further.Thank you for your help so far in helping us to care for our property and liaise with our landlord.Roshni

Roshni · 24 February 2024

Agent replied · 13 June 2024

Hi Roshni,We are so pleased Umar and Joynal were of help to you! We will be sure to share your kind words with them.

5/5

Trustpilot

Super helpful and charming and the same…

Super helpful and charming at the same time. Manage to get my dream house in matter of days. Special thanks to Sam and Candice, for the consistency and lovely energy. Will definitely trust them for future apartments.

Patricia · 9 August 2024

5/5

Trustpilot

Shareen was extremely helpful and she…

Shareen was extremely helpful and she is always here for us when we need anything

Ipek · 31 January 2024

Agent replied · 13 June 2024

Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words Shareen.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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