Trusted Agent profile Β· London

JOHNSCO London reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,403 reviews across 3 platforms

1, New Mill Road, London, SW11 7AW

Part of JOHNSCO, see every office.

JOHNSCO's office in London, at 1, is rated 4.8 out of 5 across 1,403 reviews on three platforms, including 179 Google reviews rated 4.1.

Google logo

4.1 / 5

179

Reviews on Google

This office

Facebook logo

2.3 / 5

6

Reviews on Facebook

Business-wide

Trustpilot logo

1,218

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent with quick and accurate…

Thanks to Wai Yau from John & Co. his excellent performance with quick and accurate feedback.

Thomas Β· 19 March 2024

Agent replied Β· 13 June 2024

Hi Thomas,Thanks for acknowledging Wai's exceptional service. We value your feedback greatly.

5/5

Google

Louis and Melodie were very helpful in the process of finding a new house to rent. Great use of WhatsApp, Teams and emails to ensure a smooth process during the Covid lockdown. Very excited to be moving in to the new place.

George Β· 24 October 2021

Agent replied Β· 23 October 2024

Hi George, Thank you for the positive review. Glad to hear you're excited for the move, we hope it goes well. We'll pass your feedback onto Louis, Melodie and the rest of the team! All the best, JOHNS&CO TEAM.

5/5

Trustpilot

Great service and experience

Adekunle has been helpful and responsive with a number of issues and questions I’ve raised. Sometimes dealing with property services you can find the responses to be curt or robotic but he’s been incredibly helpful and attentive with all our needs.

D Β· 23 July 2024

5/5

Trustpilot

Many thanks Amy Bridge & Charlie Carter…

Many thanks Amy Bridge & Charlie Carter for a very professional service.

Hussein Β· 30 May 2024

Agent replied Β· 13 June 2024

Hi Hussein,Thank you for taking the time to leave this feedback. We will be sure to pass your appreciation along to them.

5/5

Trustpilot

Lara Robson is very responsive and…

Lara Robson is very responsive and helpful!

Herve Β· 22 August 2024

Agent replied Β· 23 October 2024

Hi Herve,Thank you for your lovely feedback! We strive to be there for our clients every step of the way, and it’s wonderful to know Lara provided the level of service you deserve. Please reach out if there’s anything else we can assist you with!

5/5

Trustpilot

Bethel & Joe were great

Bethel was great! Very efficient in getting our agreement signed. Joe was also great when showing the flat. Very responsive and informative.

Joe Β· 25 October 2023

Agent replied Β· 13 June 2024

Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto bethel & joe.

5/5

Trustpilot

Rachael was great

Rachael was great, she answered all my questions promptly and made my moving out process painless.

Bianca Β· 6 March 2024

Agent replied Β· 13 June 2024

Hi Bianca,We are glad to hear Rachael was able to provide you with a positive end of tenancy experience. We wish you all the best in your property journey!

5/5

Trustpilot

Politeness, care and perseverance

Politeness, follow-up, knowledge, and very helpful.Your agent Talal Qaseem was really the best,I could expect. Thanks 😊

Mohammad Β· 14 February 2024

Agent replied Β· 13 June 2024

Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Talal.

5/5

Trustpilot

I had the best experience working with…

I had the best experience working with Victoria McDaniel and Leigh Hallett as my letting negotiator and Administrator respectively. They made the whole process seamless and fast, given that I had a tight deadline to meet. I will highly recommend their services to anyone looking for a top tier letting agent.

Agbai Β· 22 October 2024

Agent replied Β· 24 December 2024

Hi Agbai,Thank you for your trust! Victoria and Leigh are happy they could make your experience swift and smooth, even on a tight deadline. If you need any further assistance, please don't hesitate to reach out.

5/5

Trustpilot

Best estate agent in London

Jay and his team have looked after my apartment in the uk for 8 years. They have been the best estate agents I’ve used in the UK and I recommend them highly.

Roscoe Β· 5 December 2024

5/5

Trustpilot

Prompt and Excellent Customer Experience

Priscilla is ever ready to assist reliably whenever needed. Well done and thank you Priscilla

Eng Β· 22 March 2024

Agent replied Β· 13 June 2024

Hi Eng,Thank you for taking the time to leave this feedback. We will be sure to pass your appreciation along to Priscilla!

5/5

Trustpilot

Vanessa Sin and Brooke were quite…

Vanessa Sin and Brooke were quite helpful and prompt in helping me finding a new home. They’re approachable and precise at their job and always answer queries in a timely manner

Nitya Β· 17 December 2024

5/5

Trustpilot

Bryony was a massive help to us in…

Bryony was a massive help to us in liaising with our landlord and the freeholder in order to obtain our pet licence. She helped us step by step which was very reassuring.

Chris Β· 3 December 2024

5/5

Trustpilot

Great support

Brooke Nickless has been fantastic and very quick to address any issues regarding flat maintenance.

Lavinia Β· 20 March 2024

Agent replied Β· 13 June 2024

Hi Lavinia,We're pleased o hear that Brooke was proactive in dealing with your maintenance issues. We will be sure to pass your positive feedback along to her.

5/5

Trustpilot

Special thanks to Param Virdee for his…

Special thanks to Param Virdee for his responsiveness. He always replies and acts promptly and swiftly.

Stan Β· 27 February 2024

Agent replied Β· 13 June 2024

Hi Stan,Thank you for writing to us!We are so pleased to hear from a valued client and that you are still impressed with our service. Best wishes.

5/5

Trustpilot

Charlie and Victoria are absolute Professionals.

Charlie and Victoria are absolute professionals. They are appreciated and trusted by the tenant and landlord alike. They go the extra mile. I have asked Charlie to assist me, in matters beyond his function, and it was done efficiently and timeously and most importantly with the greatest pleasure. Thank you both so much.

Michael Β· 13 September 2024

Agent replied Β· 23 October 2024

Hi Michael,Thank you for your kind words about Charlie and Victoria! We’re delighted to hear they went the extra mile for you and made sure all your needs were met efficiently and with pleasure. We’re proud to have them on our team, and we’re always here to help with any further assistance.

5/5

Trustpilot

Great experience.

Everything went very smooth. Candice and Gytis were extremely helpful.

Filip Β· 18 June 2024

Agent replied Β· 24 August 2024

Hi Filip,Thank you for your review. We will be sure to pass your appreciation along to Candice and Gytis.

5/5

Trustpilot

Many thanks to Priscilla Ogefere for…

Many thanks to Priscilla Ogefere for attending to my queries.

Yuen Β· 18 June 2024

Agent replied Β· 24 August 2024

Thank you for leaving this 5* rating. We will be sure to pass your gratitude along to Priscilla.

5/5

Trustpilot

Great agency 100% recommend

Gergana was so helpful and spent a lot of time viewing flats with us. Overall an amazing experience, from flat viewings to referencing and final paperwork with the help of Leigh.

Helene Β· 10 December 2024

5/5

Trustpilot

All team of John&Co are very…

All team of John&Co are very professional! Special thanks to Shareen and Alda !

Nellya Β· 1 April 2024

Agent replied Β· 13 June 2024

Hi Nellya,We're thrilled to hear you were pleased with Shareen and Alda's experience, we will be sure to pass your feedback along to them.

5/5

Trustpilot

Thank you Param

Param is a reliable property manager. He responded very quickly and supported us.Thank you very much.

ε…«η”°θˆˆ Β· 19 February 2024

Agent replied Β· 13 June 2024

Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Param.

5/5

Trustpilot

Victoria and her team have done an…

Victoria and her team have done an amazing job!

Xavier Β· 2 July 2024

Agent replied Β· 24 August 2024

Hi Xavier,Thank you for your kind review. We are pleased to hear Victoria and the team impressed you with their service!

5/5

Trustpilot

They made it easy

Whole process was easy. Britney and Leigh were great - friendly and knowledgeable. No complaints.

Rob Β· 7 March 2024

Agent replied Β· 13 June 2024

Hi Rob,Amazing feedback! We are pleased the team left you with no complaints and ensured the process was a positive experience for you. We will be sure to pass your appreciation onto Britney and Leigh.

5/5

Trustpilot

I deal with many companies

I deal with many companies, but it’s rare to find such helpful employees like Victoria and Cynthia. I ask a lot of questions, and they always respond with happiness. I even repeat the same question three times, and they answer with joy and kindness every time. I had many housing options in the same area, but I chose to stay here because of how they treated me. Thank you for having them as a wonderful part of your team!

Randa Β· 6 December 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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