5/5
TrustpilotParam has managed the property really…
Param has managed the property really well and deals with all issues quickly.
Trusted Agent profile · London
JOHNSCO London reviews
★★★★★
1,399 reviews across 3 platforms
1, New Mill Road, London, SW11 7AW
Part of JOHNSCO, see every office.
JOHNSCO's office in London, at 1, is rated 4.8 out of 5 across 1,399 reviews on three platforms, including 179 Google reviews rated 4.1.
179
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
1,214
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotPavlo and Marwa - brilliant
Pavlo and Marwa were both very professional, curious and patient with me. I'd highly recommend them both :)
Agent replied · 13 June 2024
Hi John,Thank you for your 5*. We're thrilled to hear that Marwa and Pavlo impressed you with their professional approach and that you will continue to recommend Johns&Co in the future.
5/5
GoogleSo my partner and I worked with Martin and Amy out of the LCi office. Both were absolute stars! We were on a fairly severe time crunch to move out into a new place, we walked in and Martin immediately did everything he could to help. After one of our offers fell through, he even took the time to figure out our current arrangement (our old lease was through them as well) and potential solutions that we weren't even aware of! Calm, curtious and professional. While I had some negative interactions with John's and Co before, Martin as our lettings negotiator and Amy on documents made all the difference. Cannot be more happier and if we have do work with them again, I will ask for both of them by name.
5/5
TrustpilotThank you Candice and Martina for…
Thank you Candice and Martina for helping me with the rental process!
Agent replied · 23 October 2024
Thank you so much for your feedback! Moving can often be a stressful time, but our team is committed to making it as straightforward and enjoyable as possible. It’s fantastic to know that they were able to assist you every step of the way.
5/5
TrustpilotThere were a significant number of…
There were a significant number of issues when we moved in but our property manager Priscilla Ogefere worked with diligence and efficiency to get them sorted.
Agent replied · 13 June 2024
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to priscilla.
5/5
TrustpilotGood support
Ellie-Mai Hannan has been very helpful on all of my requests. She is doing a great job
Agent replied · 13 June 2024
Thank you for leaving this kind review. We will be sure to tell Ellie to keep up the good work!
5/5
TrustpilotGreat service and prompt reply
Great service and prompt reply, thanks Bethel !
Agent replied · 24 December 2024
Hi Florent,Thank you for your kind words regarding Bethel. We’re grateful for your positive feedback and look forward to continuing to assist you!
5/5
TrustpilotGreat Property Management
Brooke Nickless has been lovely, responding to queries promptly and helping me solve all my problems - thanks a lot!
Agent replied · 13 June 2024
Hi Kanishk,We're thrilled to hear that Brooke has been providing you with excellent service, responding promptly to your queries and helping to resolve any issues you encounter along the way. It's our priority to ensure that our clients feel supported and heard, so it's wonderful to know that Brooke has made a positive impact on your experience. We'll be sure to pass along your appreciation to Brooke.
5/5
TrustpilotGreat Service
Great, friendly and helpful service. Thank you Destini-Rikki
Agent replied · 24 December 2024
Hi James,Thank you for your kind feedback about Destini’s service! We’re so pleased she could provide friendly and helpful support. Your satisfaction is our priority, and we’re here whenever you need assistance.
5/5
TrustpilotGreat service
Our agent Katy was always super understanding, patient and easy to reach.
Agent replied · 23 October 2024
Thank you for your kind words. We're thrilled to hear that Katy provided such a positive experience for you. Understanding, patience, and accessibility are qualities we strive for, and it's wonderful to know that Katy embodied them in your interactions. If you ever need anything in the future, don't hesitate to reach out, we're always here to help!
5/5
TrustpilotVery pleasant experience
I was recently hunting for a flat and had the pleasure of meeting Anthony Otigbah who was not only super helpful but went out of his way to make sure I found the best places based on my wishlist. He gave me a detailed overwiew during the viewings in a very professional but also friendly manner. I would recommend 100%.
Agent replied · 23 October 2024
Hi Felipe,Thank you for taking the time to leave this glowing review! It's fantastic to hear that Anthony went above and beyond to make your experience smooth and enjoyable. Your recommendation means the world to us, and we're grateful to have been a part of your home-hunting journey! We wish you all the best in your new home!
4/5
TrustpilotSavannah and Amy are very kind and they…
Savannah and Amy are very kind and they helped us a lot. Also Nick was good.
Agent replied · 24 August 2024
Hi Bora,We are pleased to hear our team were able to successfully assist you, and did so with a smile! If you need any help in the future, don't hesitate to reach out.
5/5
TrustpilotFriends staff and quick responses to…
Friends staff and quick responses to any issues. Param is especially good, resolving any issue I have in a professional and pragmatic manner.
Agent replied · 13 June 2024
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Param.
5/5
TrustpilotAgent Cynthia is very helpful and…
Agent Cynthia is very helpful and helped me settled very well.
Agent replied · 23 October 2024
Hi Leonardo,Thank you for your feedback! We’re so pleased to hear that Cynthia was able to help you settle in comfortably. Your satisfaction is our top priority!
5/5
TrustpilotElliott does his profession a great…
Elliott does his profession a great credit, he listened carefully to our criteria, suggested a couple of properties that matched perfectly, one was even off-market. Negotiations and subsequent completion were all tied up with a high degree of efficiency. Belgravia & Knightsbridge agents had better watch-out in case John’s & Co starts to look westwards!
Agent replied · 24 December 2024
Hi Zubes,Thank you for your review! Elliott’s expertise and attention to detail truly make a difference, and we’re thrilled he was able to meet your criteria with such precision. We’ll share your kind words with him. We hope to assist you again in the future!
5/5
TrustpilotJoshua Wadmore is amazing …
Joshua Wadmore is an amazing property manager and is honestly the why one I’ve had ever since moving to EG . I’ve had multiple property managers at John’s and Co over the last 6 years and I’m truly pleased with him ( no more waiting days for the simplest question/request) . If you can ask for him I’d definitely recommend you to .
5/5
TrustpilotVanessa was very thorough in the…
Vanessa and Marwa were very thorough in the process and explanation and made the process smooth for us. Will highly recommend them to my friends.
Agent replied · 13 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Vanessa and Marwa
5/5
TrustpilotI would like to thank Miss Michell R V…
I would like to thank Miss Michell R V during our stay at 33 Royal Crest Avenue. So far she has been very helpful and kind and helped in arranging professional cleaning of our town house before our arrival, then checked all the keys for us at our arrival and keep following up the weeds overgrowths in front and backyards for us
5/5
TrustpilotPurchase of a property - great experience
Elliot was great from the get go,from answering all my queries prior to submitting an offer all the way till the date of competition. He kept in touch throughout the purchase journey and also helped chase when necessary. Very friendly and approachable as well. Thank you for all your help.
5/5
TrustpilotBethel was a joy to work with as she…
Bethel was a joy to work with as she was diligent and responsible in the work she did for us.
Agent replied · 13 June 2024
Hi Saijtha,Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with Bethel. We'll be sure to pass along your kind words to him. If you have any further needs or questions, please don't hesitate to get in touch.
5/5
TrustpilotRespond time very quick and efficient…
Respond time very quick and efficient answers provided. Positive manner and reliable. Thanks to Leigh and Brook!
Agent replied · 13 June 2024
Hi Serena,We're delighted to know that Brook and Leigh provided quick, efficient, and reliable service with a positive attitude. We'll be sure to share your kind words with them. If you ever need anything else, feel free to reach out.
5/5
TrustpilotThe team has been extremely helpful…
The team has been extremely helpful with proceedings, huge thanks to Victoria and Destini-Rikki
Agent replied · 24 August 2024
Hi Emil,Thank you for taking the time to leave us this review. Victoria and Destini will be pleased to know their service was of help.
5/5
TrustpilotThank you, Rachel.
Rachel Massey has been fantastic to deal with! Very responsive and a great aura about her. Thank you Rachel!
Agent replied · 13 June 2024
Hi Chris,Thank you for your kind words! We're delighted to hear that Rachel Massey has provided you with fantastic service. We'll be sure to pass on your appreciation to her. If you need any further assistance or have any questions, please feel free to reach out.
5/5
TrustpilotGreat service from Charlie and team
Great service from Charlie and team! They’ve covered all questions from start to finish as a first time landlord!
Agent replied · 13 June 2024
We're thrilled to hear we could be of assistance. Becoming a first time landlord can be daunting, if you need any help from us in the future, don't hesitate to ask. Wishing you all the best on your property journey!
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