Trusted Agent profile · London
★★★★★
1,399 reviews across 3 platforms
1, New Mill Road, London, SW11 7AW
Part of JOHNSCO, see every office.
JOHNSCO's office in London, at 1, is rated 4.8 out of 5 across 1,399 reviews on three platforms, including 179 Google reviews rated 4.1.
179
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
1,214
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you Bryony Bowyer
Prompt services. Handled the issue quickly with profession. Thank you Bryony!
Thank you for sharing your experience! We’re happy Bryony was able to resolve the issue so promptly for you. If you need any further assistance, please do not hesitate to contact us.
5/5
TrustpilotGood team
Andrew Shek and his team incl. Claudiu Ciupitu had been very helpful and professional.
Hi Tsan,Thank you for your kind words! We're delighted to hear that Andrew, Claudiu, and the team have provided you with helpful and professional service. Your satisfaction is our priority, and we’re glad to know the team met your expectations. If you need further assistance, feel free to reach out anytime!
5/5
GoogleNoah Johnny has been looking after me and my partner during our tenancy. He is on top of everything and so prompt to respond. Appreciate your help and wanted to highlight your stand out level of service.
Hi Joshua, So glad to hear that the team delivered an excellent service. Thank you for your kind feedback and rating! Many Regards JOHNS&CO
5/5
TrustpilotAmy was very helpful
Amy was very helpful, on job always a first point of contact and very professional. Marwa was also very helpful and gave speedy responses
Hi Joshua, Thank you for leaving this 5* review, we are pleased to hear our team provided you with a positive service.
4/5
TrustpilotOur property manager Prisicilla has…
Our property manager Prisicilla has been of great support so far,very responsive to requests, proactive, friendly and easy to hold conversations with. She takes her time to take notes of all complaints and act fast on it. So far its good and I hope all our complaints gets resolved soon.
5/5
TrustpilotAlexandra Erne has been very helpful in…
Alexandra Erne has been very helpful in letting out our properly and has assisted efficiently despite time zone difference
Thank you for leaving this fantastic feedback. It is great to hear that Alex has been managed to successfully manage your let. Johns&Co will always cater to our clients, no matter the time!
5/5
TrustpilotState of the Art
Excellent, super helpful, accessible, resonsive, extremely smart, knowlegeable and organised, going the extra mile to sort out things in the fairest and most satisfactory way for tenants and owners, big thank you to Sarah and Ryan at the Wapping Office!
5/5
TrustpilotMystique was very helpful with our…
Mystique was very helpful with our recent move
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Joynal Rahat
1/5
GoogleThe absolute worst company to work with, extremely unhelpful and money hungry. If you want a headache free experience DO NOT bother with them.
5/5
TrustpilotPriscilla has been wonderful to work…
Priscilla has been wonderful to work with, she has supported us from addressing our issues in a timely fashion to providing references to my future landlord.
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Priscilla .
5/5
TrustpilotThank you Seth and Marwa for helping me…
Thank you Seth and Marwa for helping me move into my new perfect home!
Hi Jen,Thank you for leaving this feedback. We are pleased Seth and Marwa were able to facilitate your move, and we wish you all the best in your new home!
5/5
TrustpilotVictor has been great
We've found Victor's help really beneficial to our experience with the business and in our tenancy
5/5
TrustpilotSavannah Renaud was very helpful…
Savannah Renaud was very helpful throughout the entire rental process, communication was good and she is very responsive to any questions I have.
Hi Mandy,Thank you for your positive feedback! We'll be sure to pass your kind words along to Savannah Renaud.
5/5
TrustpilotCandice and Rahan went above and beyond
Candice and Rahan were amazing. We had a fast and furious request from offer put forward to move in date, and they went above and beyond to ensure we hit it. We would not have moved in so smoothly if it was not for them - thank you!
5/5
TrustpilotI recently had a smooth contract…
I recently had a smooth contract renewal, all thanks to Katy, who is amazing, professional and understanding. Highly recommend!
Thank you for your review. We are pleased to hear you enjoyed a successful renewal and will be sure to pass your gratitude along to Katy.
5/5
TrustpilotGreat services
Great services , smooth prompt communication ⭐️ Destini-Rikki was a great service provider 🙏🏼
Hi Danah,Thank you for your review. We’re thrilled to hear that you had a great experience with Destini and that communication was smooth and prompt throughout. We appreciate your feedback and look forward to assisting you again in the future!
5/5
TrustpilotTrustable Agent
Rich customer base, positive attitude, reasonable charges. Special thanks to Ryan.
Hi Yoyo,Thank you for your kind words! We're thrilled to hear that you had a great experience with us. It’s wonderful to know that we impressed you. We'll be sure to pass along your special thanks to Ryan, he’ll be delighted to hear it! We look forward to serving you again in the future.
5/5
TrustpilotMichael Fadiora was extremely…
Michael Fadiora was extremely responsive, helpful and made recommendations when I asked for guidance
Hi Mariam,Thank you for your positive feedback! We’re so pleased that Michael’s responsiveness and helpfulness made your experience a smooth one. Providing tailored recommendations and guidance is something we take pride in, and we’re glad to know Michael was able to assist you effectively. We’re here for any further support you may need!
5/5
Trustpilotimpeccable
From the very first interaction with the team, the service was flawless. Throughout the process, they were incredibly supportive and always found solutions. We managed to rent an apartment for our daughter who is going to study in London, and knowing we have this kind of support in England gives us great peace of mind. Kudos to the entire team and to Leigh Hallett, whose performance was nothing short of impeccable.
Hi Ana,Thank you for leaving us a 5* rating. We're pleased to hear you enjoyed our service and we wish your daughter all the best in her studies!
5/5
GoogleChloe and Amy were both excellent. There were a few minor issues with the flat when I moved in, but they've been very helpful and responsive and tried to solve everything quickly and with no fuss
Hi Andrew, Great to hear Chloe and Amy were helpful and solved all the issues for you! Thank you for your 5-star rating and feedback. Kind Regards JOHNS&CO
5/5
GoogleVery fast and efficient service. Easy to get a hold of when issues need to be addressed, and courteous and knowledgable in all engagements. Olu and Amy were our agents and they did an excellent job.
Hi Harold, We appreciate your rating and positive feedback and it's great to hear that Olu and Amy was so effective and helpful for you. Thank you very much and we wish you the very best. Kind Regards JOHNS&CO
5/5
TrustpilotReview for Odete Gomes
Odete Gomes is a wonderful property manager. She helped me resolve the issue with great efficiency and within time. She kept me well-informed and is very prompt with her responses which honestly is the best thing since you are not left wondering. Her professionalism is commendable.
5/5
TrustpilotGreat service by the property manager
Thank you Bryony for making the check out experience smooth and seamless! We received our deposit refund within 2 weeks of check out.
5/5
TrustpilotGreat property manager
Spyros is very responsible and professional. He quickly response and solve my problem. I'm glad to have him as my property manager, it's really nice to work with him.
Hi Wang Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Spyros.
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