5/5
TrustpilotGreat agency
The agents are extremely friendly, helpful and efficient, the team is resourceful and nailed the tenancy in no time. Great thank you to Amy, James and Andrew!!
Trusted Agent profile · London
JOHNSCO London reviews
★★★★★
1,441 reviews across 3 platforms
GO3 Cordage House, 15 Cobblestone Square, London, E1W 3AS
Part of JOHNSCO, see every office.
JOHNSCO's office in London, at GO3 Cordage House, is rated 4.8 out of 5 across 1,441 reviews on three platforms, including 53 Google reviews rated 3.9.
53
Reviews on Google
This office
7
Reviews on Facebook
Business-wide
1,381
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent service and very…
Excellent service and follow and very professional that Marwa and Amy provided.
Agent replied · 23 August 2024
Hi Anna,Thank you for leaving this review. We are pleased to hear Amy and Marwa provided you with an excellent service, and will be sure to pass your appreciation along to them.
5/5
TrustpilotI have been with johnes and Co Nine…
I have been with johnes and Co Nine Elms since I bought the flat 6 years ago , It has been very well managed and I always trust Mathiew for the best advise .
1/5
TrustpilotAwful estate agents who's training must…
Awful estate agents who's training must consist of lying as much as they can!
Agent replied · 11 June 2024
Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
Trustpilotszxxzs
I got a quick reply email
Agent replied · 27 October 2024
Thank you for your feedback. We’re glad to hear that our prompt communication and support met your expectations. If you need anything else, we’re always here to help!
5/5
TrustpilotAmazing experience with Olivia Thomas
Amazing experience with Olivia Thomas! So helpful throughout the entire process with her and guiding me through things with my tenancy. Thank you :)
Agent replied · 11 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Olivia.
5/5
TrustpilotSpyros Miaris
Spyros Miaris - very well mannered and helped me even in a stressful situation . Great customer service and helped get my issue sorted
Agent replied · 11 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Spyros.
5/5
TrustpilotGreat support by Princess Owoeye
Princess, our property manager, has been and is currently super available, kind and tries to accomodate us as best as possible! I highly recommend her!
Agent replied · 11 June 2024
Hi Flippo, Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Princess.
5/5
TrustpilotQuick and helpful
Alexandra quickly responded to any queries and was a great help.
Agent replied · 23 August 2024
Hi Alessandra,We're thrilled to hear Alexandra was always on hand to answer any questions, and was a great help to you. We will be sure to pass your appreciation along to her, please let us know if you need any further assistance.
5/5
TrustpilotMy property manager Lara has always…
My property manager Lara has always been very prompt in trying to solve any issues I’ve had with the property!
Agent replied · 11 June 2024
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Lara.
5/5
TrustpilotTop Quality Agents
Ben and Leigh are so helpful and amazing, which makes my moving in process really smooth and quick.
Agent replied · 11 June 2024
Thank you for taking the time to leave us this 5* review. We will be sure to pass your kind words along to Ben and Leigh.
5/5
TrustpilotWe thank and appreciate
We thank and appreciate Andrew, Amber and Marwa their dedicated efforts and help. They are all helpful, informative, response promptly and considerable.
Agent replied · 11 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
5/5
TrustpilotGreat service from the team
Great service from the West Hampstead team. Extremely polite and professional throughout the whole experience. Will highly recommend and use them again in the future.
Agent replied · 11 June 2024
Hi RebeccaThank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.
5/5
TrustpilotLeigh and Faid response promptly and…
Leigh and Faid response promptly and take initiative to update the progress of the snagging, furniture ordering, handover and letting which are essential.
Agent replied · 11 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Leigh and Faid
5/5
TrustpilotWonderful response
Wonderful response, all problems sorted in quick time
Agent replied · 27 October 2024
Hi Femi,Thank you for your kind words! We're thrilled to hear that all your problems were resolved quickly and to your satisfaction. We're glad we could assist you. If you need anything else in the future, don’t hesitate to reach out.
4/5
TrustpilotMy property manager Lara Robson…
My property manager Lara Robson recently helped to resolve an ongoing issue in my flat. With her hands on approach and constantly communicating updates, she has been a great support so far. So far so good, I hope it continues to remain this way.
4/5
TrustpilotExcellent except I can’t login my…
Excellent except I can’t login my account
Agent replied · 27 October 2024
Hi Wu,Thank you for your feedback! We're glad to hear you found our service excellent. We’re sorry to learn you’re having trouble logging into your account. Please reach out to us at customerservice@johnsand.co and we’ll be more than happy to assist in resolving the issue promptly.
5/5
TrustpilotThank you for your help
Agent replied · 23 December 2024
We're pleased we could be of help! Please let us know if you need any further support!
5/5
TrustpilotThe repairman fixed my kitchen sink…
The repairman fixed my kitchen sink quickly in a short time. Other thing is to managing the appointment took 2 weeks (
Agent replied · 11 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.
5/5
TrustpilotVery caring service from all the staff…
Very caring service from all the staff in the whole process of renting. Ben McCabe and Amir Khalil take good care of everything about the property and offered me patient and kind help. The customer service is great. Short advice: offer direct service and links to pay the bills so it would be convenient for the tenant.
5/5
TrustpilotGreat
Great, informative and committed staff made a stressful process very smooth and easy.
Agent replied · 11 June 2024
Hi Joe,We are pleased we were able to lighten some of your burden. Making our clients property journey as streamlined as possible is one of our top priorities. If we can assist you in any further way, please do not hesitate to get in touch.
5/5
TrustpilotThank you for your assistance
Thank you for your assistance, Bryony. We loved our time at John Cabot and more so with your quick help on every aspect where we had a query. We really appreciate your quick response.It has been a pleasure interacting with you.Warm regards,Sonia
1/5
TrustpilotArrogant estate agents!
Currently looking for a flat in embassy gardens where most of the flats are with these guys but the people who work there are so arrogant! A flat i was really interested in, they said they would arrange a viewing and then nothing, don't even bother replying back half the time. This has happened to me more than once with these guys. That's why estate agents get a bad name due to this kind of behaviour!
5/5
TrustpilotGreat customer service
Great customer service from Leigh and Britney. Super friendly and helped us look for an amazing place
Agent replied · 11 June 2024
Hi Pascaline,Thank you for your great feedback. We hope you found your dream home, and we will be sure to pass your appreciation along to Leigh and Britney.
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