Trusted Agent profile · London

JOHNSCO London reviews

4.8

★★★★★ Excellent

1,440 reviews across 3 platforms

GO3 Cordage House, 15 Cobblestone Square, London, E1W 3AS

Part of JOHNSCO, see every office.

JOHNSCO's office in London, at GO3 Cordage House, is rated 4.8 out of 5 across 1,440 reviews on three platforms, including 53 Google reviews rated 3.9.

Google logo

3.9 / 5

53

Reviews on Google

This office

Facebook logo

2.1 / 5

7

Reviews on Facebook

Business-wide

Trustpilot logo

1,380

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Amazing agents

Amazing agents! Guerschom’s helped us throughout the process of find a new property and has gone above and beyond for us. We really appreciate his great work and hope he gets a promotion soon! I would definitely recommend.

Eunice · 11 December 2024

5/5

Trustpilot

Fast and effective.

Fast and effective.Amber and Marwa have been efficient with communication, planning and logistics for our move.

Conrad · 4 July 2024

Agent replied · 23 August 2024

Hi Conrad,Thank you for leaving this five star rating. We are pleased to hear Amber and Marwa were able to successfully facilitate your move, and will be sure to pass your appreciation along to them.

1/5

Trustpilot

Terrible

Terrible communication, co-ordination, happy to collect fees and monies first. Unfortunately, all real estate agents are the same!

Larry · 28 May 2024

Agent replied · 11 June 2024

Hi Larry,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.

5/5

Trustpilot

Great support and communication…

Great support and communication throughout the whole process from putting my flat on the market and selling the flat. Highly recommend! Thanks again Jemma Dawes for all your help.

Shirley · 3 October 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.

5/5

Google

Seemless process; Ryan MaCabe the Lettings Manager was professional, approachable and had excellent communication skills. Highly recommended. Thank you!

Jane · 16 April 2023

5/5

Trustpilot

He have done an excellent job

He have done an excellent job, very fast and reliable also very understanding

Mikhail · 21 August 2024

Agent replied · 27 October 2024

Hi Mikhail,Thank you for your feedback. We’re delighted to hear that you found our team to be fast, reliable, and understanding in addressing your needs. Providing excellent service is our priority, and we’re glad to know you had a positive experience. If you require any further assistance, we’re always here to help!

5/5

Trustpilot

Victoria and Claudiu helped me with…

Victoria and Claudiu helped me with their professionalism

Albert · 6 November 2024

Agent replied · 23 December 2024

Hi Albert,Thank you for your kind review! We will be sure to pass your appreciation along to Victoria and Claudiu.

5/5

Trustpilot

Well done in getting a tenant for my…

Well done in getting a tenant for my apartment. A big shout out in particular to Bethel Gamma who did a stellar job in ensuring the tenant, the apartment and me as landlord were properly matched. Thanks again

David · 3 December 2024

5/5

Trustpilot

Very easy to deal with

Very easy to deal with, reasonable and reliable. Our property manager Jordan from royal wharf branch is great..she is very responsive!

Jordan · 19 March 2024

Agent replied · 11 June 2024

Thank you for your positive feedback! Jordan will appreciates your kind words and we look forward to providing continued excellent service.

5/5

Trustpilot

Victoria and Leigh,they are doing…

Victoria and Leigh,they are doing efficient job for me.

Shy · 17 October 2024

Agent replied · 23 December 2024

Hi Shy,Victoria and Leigh are glad they could assist! Thank you for your positive words and for choosing Johns&Co.

5/5

Trustpilot

Great, efficient service

Recently had issues with light fittings, Rachael Adeyemo helped sort it out efficiently and the electrician who came over was so helpful. Very impressed with the service. :)

Harriet · 13 October 2023

Agent replied · 11 June 2024

Hi HarrietThank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Racheal.

5/5

Trustpilot

I had a fantastic experience with my…

I had a fantastic experience with my property manager, Sardar Berzo. He was incredibly polite and helpful with all my requests. Every issue I brought up was addressed promptly and with a friendly attitude. It's clear that Sardar genuinely cares about his tenants and their satisfaction. Highly recommend!

Douglas · 20 June 2024

5/5

Trustpilot

Shareen and Victoria provide great…

Shareen and Victoria provide great service. The whole process went smoothly.

Jerry · 13 September 2024

Agent replied · 27 October 2024

Hi Jerry,Thank you for your lovely feedback! We’re delighted to hear that Shareen and Victoria made the process smooth for you. We’re always here to provide top-notch service.

5/5

Trustpilot

Amazing people

Amazing people, able to help whenever I needed them. They were able to respond and resolve any matter quite fast. Would suggest them 100%

Savvas · 11 January 2024

Agent replied · 11 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co

5/5

Trustpilot

Smooth experience

I had some issues with the previous tenant's outstanding electricity bill, which Bryony resolved within no time.

Tanya · 30 May 2024

Agent replied · 11 June 2024

Hi Tanya,Thank you for leaving this review. We are pleased to hear that Bryony was able to help you resolve issues in an efficient manner. We will be sure to pass this positive feedback along to her.

5/5

Trustpilot

Services provided by John’s & Co

Services provided by John’s & Co. is very good and well managed. You don’t have to worry anything is missing as the team is able to provide full coverage and tell you what to do next. Really appreciate the services to help me for my rental property.

Tommy · 29 June 2024

5/5

Trustpilot

Michael Fadiora letting agent

Michael Fadiora letting negotiator was extremely efficient, professional and helpful in getting the deal across the line

J · 23 May 2024

Agent replied · 11 June 2024

Thank you for your feedback. Its fantastic hear Michael's efficiency and professionalism were instrumental in helping secure your let. We'll be sure to pass your appreciation along to him.

5/5

Trustpilot

Great process management

Process management was very successful. She communicated the actions that needed to be taken in a timely manner and followed up regularly.

Serkan · 12 February 2024

Agent replied · 11 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co

5/5

Trustpilot

New apartment

Great team! Thanks for all you help!!

Estelle · 5 November 2024

Agent replied · 23 December 2024

Hi Estelle,Thank you for your wonderful feedback! We’re delighted you had such a great experience with our team.

5/5

Trustpilot

Excellent service

My property manager, Priscilla Ogefere, has been very helpful and responsive. Her service is excellent.

Memememehappi · 26 June 2024

Agent replied · 23 August 2024

Thank you so much for your positive feedback! We're delighted to hear that Priscilla has provided you with excellent service. We'll be sure to pass along your kind words to her. Your satisfaction is our priority, and we appreciate your recognition of our efforts.

5/5

Trustpilot

Very Greatful for our senior property…

Very Greatful for our senior property manager- Shareen Rajput. Unfortunately we have had a few breakdowns around our apartment in recent months including a radiator that stopped working in the middle of the cold snap !! Shareen organised a speedy engineer call out and has been quick on the ball every time we needed something to be fixed or checked - great customer service all round ! :-)

Joy · 27 January 2023

5/5

Trustpilot

Very reliable.

James and Secya are very reliable on every case.

敬华 · 30 September 2024

Agent replied · 27 October 2024

Thank you for your review! It’s wonderful to hear that James and Secya have been reliable on every case. We aim for consistency and reliability in all our services, and we look forward to continuing to assist you.

5/5

Trustpilot

So thankful to Spyros for finding a…

So thankful to Spyros for finding a perfect apartment, exactly the one i was dreaming about! Price and location fully meet my needs.

Rosie · 12 January 2024

Agent replied · 11 June 2024

Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Spyros

5/5

Trustpilot

Gytis really understood our…

Gytis really understood our requirements and was persistent with his efforts to find us the right fit. Candace handled the admin processing efficiently.

Saarthak · 10 January 2024

Agent replied · 11 June 2024

Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Gytis and Candace.

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