Trusted Agent profile · London

JOHNSCO London reviews

4.8

★★★★★ Excellent

1,440 reviews across 3 platforms

GO3 Cordage House, 15 Cobblestone Square, London, E1W 3AS

Part of JOHNSCO, see every office.

JOHNSCO's office in London, at GO3 Cordage House, is rated 4.8 out of 5 across 1,440 reviews on three platforms, including 53 Google reviews rated 3.9.

Google logo

3.9 / 5

53

Reviews on Google

This office

Facebook logo

2.1 / 5

7

Reviews on Facebook

Business-wide

Trustpilot logo

1,380

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

4/5

Trustpilot

We found a great flat for a bargain…

We found a great flat for a bargain rhanka to Them ,always available for any query, everything in the flat was as expected ! Happy with their work so far

Rita · 2 December 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us this review. We really appreciate your feedback.

5/5

Trustpilot

Savannah Renaud

Savannah Renaud, Param and the brentford team were very helpful with my recent move to the brentford projects. There to explain and assist when needed.

James · 18 March 2024

Agent replied · 11 June 2024

Hi James,Thank you for sharing your positive experience. It's wonderful to hear that The Brentford team made your move smooth and stress-free. We wish you the best settling in to your new home!

5/5

Trustpilot

Great friendly team who made the moving process easy

Both Amy Bridge and Sam Orme have been incredibly supportive and helpful during this rental process. They provided quick and comprehensive answers to all of our questions and resolved any issues swiftly.

Matt · 13 October 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience!

5/5

Trustpilot

The company managers work very…

The company managers work very professionally ! Many offers and many clients. Come only John&Co!

Veronica · 13 September 2024

Agent replied · 27 October 2024

Hi Veronica,Thank you for your positive review! We’re thrilled to know you’ve had such a great experience with our team. We strive to offer the best service possible, and we appreciate your recommendation.

5/5

Trustpilot

Very nice experience

Very nice experience, well service, fast response, really enjoyed to work with them ! Recommended!

思辰 · 13 September 2024

Agent replied · 27 October 2024

Thank you for your kind review! We’re happy to hear that you had a great experience and found our service fast and efficient. Your recommendation means a lot to us!

5/5

Trustpilot

Priscilla Ogefere

Priscilla Ogefere Has been amazing at responding to all queries and addressing our issues. Really appreciate the five star service that she has provided and would highly recommend her!

Danish · 19 December 2023

Agent replied · 11 June 2024

Thank you for sharing your experience with us. It is always great to hear such positive feedback, your comments are really appreciated. I know this will absolutely make Priscillas day!Wishing you all the best for the rest of 2023!

5/5

Trustpilot

Lara Robson has a provided professional…

Lara Robson has a provided professional service during letting my property.

F · 12 November 2024

Agent replied · 23 December 2024

Thank you for your feedback. We’re pleased to hear that you found Lara's service professional. It’s our goal to provide seamless support throughout the letting process, and we’re glad we could meet your expectations.

5/5

Trustpilot

Thanks for Priscilla

Many thanks for Priscilla for being a great property manager. Everything so far has been done and repaired on timeVery good communication. Thanks a lot!!

Jack · 11 March 2024

Agent replied · 11 June 2024

Hi Jack,Thank you for taking the time to leave this fantastic review. We'll be sure to pass your kind words along to Priscilla.

5/5

Trustpilot

Racheal Adeyemo

Racheal Adeyemo, my property manager always offer quick response and smart advice for me. I appreciate it a lot.

Rick · 3 July 2024

Agent replied · 23 August 2024

Hi Rick,Thank you for leaving this review. We're pleased to hear Rachael has been able to provide you with keen insight and effectively guide you on managing your property. We will be sure to pass your kind words along to her.

5/5

Trustpilot

Response time is very important and Rachel did that well

Rachel facilitated what’s seems to be a very complicated process well and responded quickly.

Wael · 24 September 2024

Agent replied · 27 October 2024

Hi Wael,We really appreciate your feedback! It's great to hear that Rachel was able to smoothen the process and kept you informed every step of the way. We always aim to make things as easy as possible for our clients, so it’s great to know we met your expectations. Thank you for choosing us!

1/5

Trustpilot

This company does not worth.

Poor follow up and delay.Those 1 star comments are true.

Pierre · 23 November 2024

Agent replied · 23 December 2024

Hi Pierre,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.

5/5

Trustpilot

Positive experience with my letting managers

It has been a great pleasure to work with my letting managers, Marwa and Amy. Their communication has been professional and excellent. My concerns are addressed promptly and diligently. Good job team!

Helen · 27 September 2023

Agent replied · 23 December 2024

Hi Helen,Great to hear your feedback, we will be sure to pass your kind words along to Marwa and Amy!

5/5

Trustpilot

Faid and Victoria are very professional…

Faid and Victoria are very professional and helpful!

Qingyi · 19 December 2024

Agent replied · 11 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.

5/5

Trustpilot

Great Team

The team, Marwa and Seth in particular, have been very helpful and extremely quick at sorting out issues.

Francesco · 13 July 2024

Agent replied · 23 August 2024

Hi Francesco,Thank you for your feedback, we are pleased to hear Seth and Marwa have resolved your issues in a timely and efficient manner. Please reach out to us if you need any further assistance.

5/5

Trustpilot

Excellent service - property management

It has been a really pleasant experience to have Rob and Princess as my property manager, they immediately helped me booked contractors and fixed the issue in a timely manner.

BJ · 10 November 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Rob and Princess.

5/5

Trustpilot

Moved in recently and the entire…

Moved in recently and the entire process was really smooth. Bethel and Brooke have been doing a great job making sure we have our questions answered and requests fulfilled.

Kar · 2 December 2023

Agent replied · 11 June 2024

Thank you for leaving a 5* review.We are so pleased that you had such a positive experience with Johns&Co, we’ll be sure to pass on your kind words.

5/5

Trustpilot

Param acting as the property manager…

Param acting as the property manager has responded and follow up the property management issue such as the change of name for the utilities promptly.

Ape · 28 February 2024

Agent replied · 11 June 2024

Thank you for leaving this feedback. We will be sure to share with Param!

5/5

Trustpilot

rent review

James udrzal been really helpful and professional, made the rent review process happened smoothly. he answered all questions with rapidly pace. thanks for his assist.

COLD · 28 February 2024

Agent replied · 11 June 2024

Thank you for giving us a 5 star review, we are pleased to hear James was of great service!

5/5

Trustpilot

Great customer service

Great customer serviceThe team are lovely and extremely helpful. Special mention of Priscilla Ogefere

Kwasi · 14 September 2024

Agent replied · 27 October 2024

Hi Kwasi,Thank you for your review! We’re thrilled that you had a great experience with our team, especially Priscilla. It’s fantastic to hear she made a positive impact.

5/5

Trustpilot

Excellent service, professionalism and proactive management

Leigh Hallett and Britney Lea Ogbebor each did an outstanding, 5-star, job in coordinating and managing the lettings process, displaying an efficiency, professionalism and responsiveness that was in a different league to the other agents we have worked with. Thank you.

Iona · 29 November 2024

5/5

Trustpilot

Marwa and Amber are very helpful making…

Marwa and Amber are very helpful making me have a wonderful and smooth experience for my first buy in UK.

Dion · 31 May 2024

Agent replied · 11 June 2024

Hi Dion,Thank you for taking the time leave this feedback. We're thrilled to hear Marwa and Amber made your buying experience a smooth and positive one. We understand making your first buy can be daunting, so it's fantastic to know we were able to support you on this journey. Do not hesitate to reach out if you need any further help,

5/5

Trustpilot

Shareen

Shareen consistently demonstrates a commendable degree of helpfulness by providing assistance whenever solicited, thereby exemplifying a reliable and supportive disposition in aiding me with various matters.

Mirkazim · 1 February 2024

Agent replied · 11 June 2024

Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Shareen.

5/5

Trustpilot

Excellent service especially from Leigh…

Excellent service especially from Leigh Hallett and Victoria McDaniel. They really made our moving process smooth. Very help with all our questions and requests!

Daniel · 8 March 2024

Agent replied · 11 June 2024

Hi Daniel,Thank you for taking the time to leave us a 5* review! We will be sure to pass your kind words along to Leigh and Victoria.

5/5

Trustpilot

Simple and clear rental process

Amber and Leigh have been quite helpful with my property search and then securing it, satisfied so far with the simpleness of the process

Tiago · 7 March 2024

Agent replied · 11 June 2024

Hi Tiago,We are pleased to hear you have enjoyed a positive experience with your property search and that the team have been able to provide you with quick and efficient support. We wish you all the best on your property journey!

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