Trusted Agent profile · London
★★★★★
1,440 reviews across 3 platforms
GO3 Cordage House, 15 Cobblestone Square, London, E1W 3AS
Part of JOHNSCO, see every office.
JOHNSCO's office in London, at GO3 Cordage House, is rated 4.8 out of 5 across 1,440 reviews on three platforms, including 53 Google reviews rated 3.9.
53
Reviews on Google
This office
7
Reviews on Facebook
Business-wide
1,380
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotExtremely efficient services
Extremely efficient services. It’s easy to connect with the property manager and address your issues
Hi Hannah,Thank you for your feedback! We’re pleased to hear that our services were efficient and that connecting with your property manager has been easy. We strive to make communication seamless for all our clients.
5/5
TrustpilotBethel is a great staff to help me.
Bethel is a great staff to help me.jim
5/5
TrustpilotVanessa and Marwa have both been…
Vanessa and Marwa have both been extremely helpful and very quick to respond. Both highly knowledgeable and professional. Couldn’t have had better service. Thanks!
Hi Alexander,Thank you! We're glad Vanessa and Marwa could assist you so well. We aim for excellent service and appreciate your feedback. If you need anything else, just let us know!
5/5
TrustpilotVery helpful
Great support from the team and engineers who helped fixed the issue I had in my flat. Toyin Adeyele especially, was extremely professional and helpful.
Hi Jana,Thank you for this kind review. We are pleased to hear your issues were resolved and that Toyin impressed you with her professional and helpful service. We will be sure to pass your feedback along to her.
5/5
TrustpilotLauren Melius was really helpful…
Lauren Melius was really helpful and quick to assist me in my troubles. She’s been my property manager for +1 year now and she’s consistently always super helpful.
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Lauren Melius.
5/5
TrustpilotFast and efficient service by Wai Yau
Fast and efficient service by Wai Yau. Within 24 hours the issue was settled.
Hi Alison,Thank you for recognizing Wai's efforts! We’re committed to quick, efficient service and glad we could resolve the issue promptly.
5/5
TrustpilotLiam Alwar and his colleagues Vicky and…
Liam Alwar and his colleagues Vicky and Jay helped us solved a potential fraud and identity thefts. We feel we are understood and protected by them!
Hi Ella,We're sorry to hear about your recent trouble. It's great to hear Liam, Vicky and Jay have been able to create a supportive and trustworthy network to support you. If you need any assistance in the future. don't hesitate to reach out.
5/5
TrustpilotIssues with parking
I had issues with my allocated park. Lara patiently dealt with the issue and had an expected outcome. She was prompt to reply to every email sent. She was quite professional and efficient.
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had a positive experience! We will make sure to pass this onto Lara.
5/5
TrustpilotVery good service
Vanessa Sin and Britney-Lea Ogbebor have been incredibly professional and helpful throughout my experience. Their communication was clear, and they made the process smooth and stress-free. I truly appreciate their dedication and would highly recommend their services. Five stars all the way!
5/5
TrustpilotHad a lovely experience with Bilal and…
Had a lovely experience with Bilal and Amy. The viewing/renting process was very smooth. They took the time to explain everything and answer all my questions.
Hi Rhita,We are pleased Bilal and Amy were able to provide you with all the support and answers you needed. We hope you enjoy your new home!
5/5
TrustpilotI had an issue with my bedside table…
I had an issue with my bedside table and the issue was handled promptly by Priscilla. She frequently checked in and ensured the contractors had done their job.
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
5/5
TrustpilotMany thanks to Alexandra
Alexandra had helped a lot in the whole recent letting processing. She is very patient in answering my questions as I have zero knowledge in the normal practice in UK.
Thank you for taking the time to leave us a 5* review!We are so pleased that you had such a positive experience with Johns&Co. We will make sure to pass this onto Alexndra.
5/5
TrustpilotVery helpful and will get you what you…
Very helpful and will get you what you need :) highly recommended !!
Hi Suraj,Thank you for your recommendation! We’re delighted to hear that our team was able to provide the support you needed. Your satisfaction is our top priority, and we’re thrilled we could meet your expectations.
5/5
TrustpilotPriscilla Ogefere helped me with an…
Priscilla Ogefere helped me with an ongoing issue and provided exceptional service by keeping me updated with every step along the way and helping to provide a solution for my issue.
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Priscilla.
5/5
TrustpilotOdete our property manager ensured that…
Odete our property manager ensured that our request for property fixtures was dealt with promptly- excellent service all round
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto michell
5/5
TrustpilotExceptional Assistance
Candice and Amber have been outstanding in helping me find a tenant for my apartment. Her professionalism and dedication have made the process smooth.
Hi Enson,Thank you for taking the time to recognise Candice and Amber for their work! They will be thrilled to hear you found their service valuable.
5/5
TrustpilotGood company and responsible staffs
Good company and responsible staffs. Rachel Massey helped me from start 2 years ago with my flats and always there for any assistant, very reliable!
Thank you for your kind words, and for continuing to be a valued client. We will be sure to pass your appreciation along to Rachel.
1/5
TrustpilotThe most incredibly incompetent group…
The most incredibly incompetent group of professionals I have ever come across during 15 years of expat life. Avoid them at all costs. (Canning Town office more precisely)
Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
GoogleJoe and the team are very responsive and helpful. Definitely recommend :)
Thanks Celine, great to hear that you'd recommend Joe and our Wapping team.
5/5
TrustpilotJoynal did a great job getting out new…
Joynal did a great job getting out new washer/dryer in quickly as the old one broke.
Hi Cameron,Thank you for your feedback. We're glad to hear that Joynal was able to get your maintenance issues resolved quickly. If you need anything else, feel free to reach out.
5/5
TrustpilotStaff are professional and patient
Staff are professional and patient! Thank you for your assistance in my first buy to let property and get a tenant within a month~
Hi Siu,Your kind words fill us with pride. Thank you for placing the trust of caring for your first property in Johns&Co.
5/5
Trustpilotgreat job
great job , Abida Tasnima friendly & detail workers ,very helpful !
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co .
5/5
TrustpilotLara Robson of your Durham Street…
Lara Robson of your Durham Street office has been very helpful in managing my property at Grand Central. She is proactive and really exceeds my expectation!Good job, Lara!
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Lara
5/5
TrustpilotKaty provided a professional service
Katy provided a promotly and professional service to close this renewal deal. I have service agreemnt with John&Co for seven years, always have perfect service level.
Hi Zhang,It's amazing to hear from a valued client, and we are pleased to hear that after many years of service you continue to find our service 5*. Best wishes.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
