Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSending a huge thank you to Shareen
Sending a huge thank you to Shareen! She was absolutely fantastic from the very first viewing right through to settling into my new home. She had several suitable properties ready for me to view and made the whole process feel so smooth and stress-free. Her support, professionalism, and kindness throughout really made a difference. I couldn’t recommend her enough!
Ruslana · 12 September 2026
Agent replied · 25 September 2026
Hi Ruslana,
Thank you for taking the time to leave this review. We are pleased to hear Shareen provided you with a fantastic experience from beginning to end. Shareen takes great pride in delivering a professional and attentive service and will be delighted to receive your kind feedback.
★★★★★ 5/5
TrustpilotBrice was great
Brice was taking care of the apartment i rented and she was very efficient, professional and kind. I would email her with an issue and she would respond within 2 days, discussing a solution. She would follow up until the problem got solved, and I knew I could count on her. I consider myself lucky having her take care of the apartment I was renting!
Marie-Gabrielle · 21 September 2026
★★★★★ 5/5
TrustpilotExcellent staffs in John&Co
Param Virdee is an excellent staffs in John&Co. Param works very efficiently and effectively to solve the problems that relieves our burden and worry very much as we are the overseas landlord. Param also has very good communication skills and acts as a comfortable connection between us and the tenants.
CK · 18 September 2026
★★★★★ 5/5
TrustpilotRob was great
Rob was great - super fast and efficient in an emergency. Other requests I've had so far have gone for weeks without response. I understand the landlord might take long to answer but I believe it also matters the urgency and effectiveness of each employee. Thanks Rob!!
Daniel · 20 February 2026
Agent replied · 25 February 2026
Hi Daniel,
Thank you for taking the time to leave this review, we’re pleased to hear Rob was able to respond quickly and handle the situation efficiently when it mattered most. We'll be sure to share your feedback with Rob and the wider team.
★★★★★ 5/5
TrustpilotI had a great experience working with…
I had a great experience working with Bethel while looking for a rental apartment in Royal Docks, London. Bethel was professional, friendly, and extremely helpful throughout the whole process. He listened carefully to what I was looking for, provided useful advice, and made the search much easier and less stressful.
Vadim · 16 September 2026
★★★★★ 5/5
TrustpilotI had a great experience working with…
I had a great experience working with Claudiu. He provided a professional and efficient service throughout the entire process. His communication was excellent, and he was always helpful, responsive, and knowledgeable. Claudiu made everything straightforward and stress-free, ensuring that all my questions were answered promptly. I would highly recommend him to anyone looking for a reliable and professional estate agent. Thank you for the excellent service!
Genoveva · 29 May 2026
★★★★★ 5/5
TrustpilotExcellent Compliance Support and Efficient Service
The compliance team at John & Co provided excellent follow-up and handled the landlord's address request efficiently. Special thanks to Wai Yan, Senior Compliance Administrator, for the professionalism, efficiency, and friendly service throughout the process. The prompt responses and helpful attitude made everything smooth and straightforward. Highly appreciated.
Wong · 21 September 2026
★★★★★ 5/5
TrustpilotMs Lin is a very thoughtful and…
Ms Lin is a very thoughtful and professional property manager. She has always been extremely helpful and efficient whenever I needed assistance. Most importantly, she speaks Chinese, which makes communication much easier and more comfortable for me. I truly appreciate all her support. Thank you!
石新艳 · 20 February 2026
Agent replied · 25 February 2026
Thank you for taking the time to leave this feedback. We are pleased to hear you were impressed with our teams professional and efficient support. Ensuring our clients feel comfortable is a priority for us and it's great to know we met the mark here. We'll be sure to pass your feedback on and look forward to the opportunity to assist you again in the future.
★★★★★ 5/5
TrustpilotResponsive and professional
Nigel was very helpful throughout out rental property search and while we couldn't find the right place with him, he offered good insights and was very responsive throughout the process!
Fadi · 26 May 2026
Agent replied · 6 June 2026
Hi Fadi,
Thank you for taking the time to leave this review. We're pleased to hear Nigel's expertise and responsive approach shone through, and we'll be sure to share your kind words with him. We hope to assist you again in the future!
★★★★★ 5/5
TrustpilotI have been client with Johnsco for…
I have been client with Johnsco for over 5 years, they have professional team in Brentford, especially Param who helped me with the initial letting and continuously providing good services for me communicating with the tenant. The letting was very quick and seamless.
Lily · 19 September 2026
★★★★★ 5/5
Trustpilot5 stars for great property management
Giving 5 stars for great property management service from Chay Chui. She is always responsive, reliable, thorough and professional. Over the number of years we've worked with J&C, Chay has been the best at dealing with our property queries/issues which is a very stark contrast to previous staff in the role. Thanks for always doing a great job.
Michelle · 21 May 2026
★★★★★ 4/5
TrustpilotJose Pereira has been amazing!
Jose Pereira has been a life saver so far. We’ve had many property managers before him who spent months trying to resolve the many issues in the apartment. Jose’s dedication and hard work fixed them in a few weeks. There’s still some lingering issues which Jose is supporting on. He’s very understanding and provides the best support. Would’ve given 5 stars if it were for Jose only, cause he’s been truly amazing - but removing 1 star because of the many horrible and unprofessional property managers we’ve had before him.
Claudia · 12 November 2024
Agent replied · 23 December 2024
Hi Claudia,Thank you for the wonderful feedback! We’re thrilled to hear about the positive experience you’ve had with Jose and we're committed to maintaining the high standard of service Jose has provided. Thank you for choosing us, and please reach out if there’s anything further we can do to assist!
★★★★★ 5/5
TrustpilotSardar Berzo has been a breath of fresh…
Sardar Berzo has been a breath of fresh air as the manager of one of my apartments in London. After 13 years of working with various agents, he’s the first person I’ve genuinely been happy with! Sardar is amazing at his job, he truly understands the needs of a landlord and provides a personalized, attentive service that goes above and beyond. His professionalism and dedication are unmatched, and I finally feel at ease knowing my property is in such capable hands. I highly recommend Sardar to any property owner looking for a reliable, personable, and skilled agent. Thank you, Sardar!
Nadeem · 8 November 2024
Agent replied · 23 December 2024
Hi Nadeem,Thank you for your glowing review! Sardar’s dedication and understanding of landlords’ needs truly make him stand out. We’re thrilled he’s made managing your property such a positive experience. Thank you for recommending him and Johns&Co!
★★★★★ 5/5
TrustpilotI couldn't be more pleased with the…
I couldn't be more pleased with the service provided by Olivia, my property manager! She has gone above and beyond to ensure everything is set up hassle free once I moved. Olivia is incredibly responsive, professional and genuinely cares that everything gets sorted. I had to raise some maintenance issues which were handled swiftly and she has kept me updated and informed about what I should do on my end. Thanks for making my renting experience so positive!
Dora · 9 November 2024
Agent replied · 23 December 2024
Hi Dora,Thank you for your feedback regarding Olivia! We are thrilled to hear that she has gone above and beyond to ensure your renting experience has been smooth and hassle-free. At Johns&Co, we pride ourselves on providing excellent service, and Olivia’s dedication is a true reflection of that commitment. Thank you for sharing your experience, and we’re always here to help with any future needs!
★★★★★ 5/5
TrustpilotGreat experience searching for a rental property!
This was my second time looking for a rental property in London but it was by the far the most seamless process of the two! Claudiu was the contact in John’s & Co. who was working with my partner and I and from start to finish, from viewing the property, putting in an offer, to signing the final contracts, he couldn’t have been more helpful. He was super friendly and responsive which made the whole experience quite pleasant and go smoothly. Couldn’t recommend John’s & Co and in particular, Claudiu, enough!
Conor · 27 September 2024
Agent replied · 27 October 2024
Hi Conor,Thank you for sharing your experience! We’re thrilled that your second time renting in London was the smoothest yet and that Claudiu made the process easy for you and your partner. His caring and responsive nature is what we strive for at Johns&Co, and we appreciate your recommendation.
★★★★★ 5/5
TrustpilotI like to highly recommend Priscilla Ogefere
I like to highly recommend Priscilla Ogefere as a property manager. She has been exceptional in managing the rental of my property. Her expertise and dedication are evident in every interaction. Priscilla not only found reliable tenants quickly but also handled any issues that arose with efficiency and professionalism.Her proactive approach and problem-solving skills have taken a lot of stress off my shoulders. If you're looking for a knowledgeable and dependable property agent, Priscilla is the one to trust.
Shirley · 7 October 2024
Agent replied · 27 October 2024
Hi Shirley,Thank you for your kind words and glowing recommendation of Priscilla! We're thrilled to hear that her expertise, dedication, and proactive approach have made your property rental experience stress-free. We truly appreciate your trust and are grateful for the opportunity to continue working with you.
★★★★★ 5/5
TrustpilotFirst class experience
Max from St John’s office near Canning Town station is the best estate agent I’ve dealt with. Patient, honest and an all round great guy. Max has been extremely helpful during my property search. I have even spoken about other properties and areas that are not in his patch and he has been super responsive and helpful. If you’re a first time buyer I highly recommend connecting with Max especially if fairly new to the area.
Rian · 18 November 2024
Agent replied · 23 December 2024
Hi Rian,Thank you for the glowing feedback! We’re thrilled Max made your property search such a positive experience. We understand how daunting the process can be for a first time buyer. Best of luck with your new home!
★★★★★ 5/5
TrustpilotHave been renting from John’s and Co…
Have been renting from John’s and Co for the last eight years that I’ve been in London and Sam has been the best agent ever when it comes to helping me sort out and find a flat and . He really cares and helps find the best deal every single time . even when I’ve had other issues whether it was with a person taking care of my flat or renewing a contract he’s always made sure to participate in making sure that it was as efficient and as stress for me as possible . Every appartement I’ve lived in was found by him and he is very easy to join anytime. He is super helpful and very understanding of your needs and tries his best to make your experience as easy as possible. He is super friendly and makes the process so easy as some agents tend to give up or not care if you’re not interested in the initial property they’ve shown, or the most expensive . Currently looking for my next home with him !
Mary · 13 September 2024
Agent replied · 27 October 2024
Hi Mary,Thank you so much for your continued trust over the past eight years! We are thrilled to hear that Sam has provided you with such exceptional service and support in finding your homes in London. We’re proud to have agents like Sam who truly care about making the process as smooth and stress-free as possible. We wish you the best in your search for your next home, and we will continue to be there every step of the way!
★★★★★ 5/5
TrustpilotAs a landlord owner
As a landlord owner, we would like to hear the realistic comments and market situation on the premises which we had purchased. While we are away, we truly need someone who is honest and also help us to deal with the property management before or after any issue raised. Having contact with JohnsandCo recently, we have no doubt that Mr. Andrew Shek is great sharing his professional idea and follow up things tightly. Although the issue is not yet settled, we feel his passion manner. last but not least, we would like to thank Mr. Amobi Lemmy to introduce Andrew to us in order to make things smooth.
Carman · 6 September 2024
Agent replied · 27 October 2024
Hi Carman,Thank you for sharing your experience with us. We’re delighted to hear that both Andrew and Lemmy have been so helpful in managing your property. We understand the importance of having someone honest and reliable to manage your property, and we're glad Andrew has made a positive impact, even though the issue is still being addressed. We’ll pass along your thanks to both Andrew and Lemmy.
★★★★★ 5/5
TrustpilotJohns&andco has managed my property…
Johns&andco has managed my property since it was completed. I would describe this company as very professional, especially Wai Yau who looks after my Rental and Legal Protection Insurance precisely.
Ruixin · 19 February 2026
Agent replied · 11 June 2024
Hi Ruixin,
We’re pleased to hear you have enjoyed a positive and professional service from our team, and that Wai's diligent approach has given you peace of mind. We appreciate your continued trust.
★★★★★ 5/5
TrustpilotPlumbing issue resolved well
Paris was very professional and did a nice job adjudicating a plumbing issue we had with our kitchen washer. The washer was failing to properly drain water during washing cycles. After talking through the issue with Paris, a contracted plumber arrived with reasonable speed and fixed the issue quickly.
Joey · 21 May 2026
★★★★★ 5/5
TrustpilotExceptional Service, Amber Went Above and Beyond
We recently moved to a new apartment and agent in change of our move Amber wong has been amazing throughout our move! She facilitated talks with the previous tenant so we could buy furniture, gave us invaluable advice during negotiations, and even responded to our queries on weekends during the move. Her dedication and support made the whole process so much smoother. We highly recommend Amber for anyone looking for outstanding service!
Samuel · 21 October 2024
Agent replied · 27 October 2024
Hi Samuel,Thank you for your kind words! We're thrilled to hear that Amber was able to assist you so thoroughly during your move. It's always our goal to provide exceptional service, and it’s great to know that Amber's dedication and support helped make your transition smoother. We truly appreciate your recommendation!
★★★★★ 5/5
TrustpilotExcellent support from Yantong Lin
Yantong Lin has been very helpful and responsive throughout the whole process. She followed up with the finance department promptly and kept me updated clearly, which made the process much easier and less stressful. I really appreciate her support, professionalism, and kind communication. Thank you very much, Yantong!
H · 22 May 2026
★★★★★ 5/5
TrustpilotA great team of friendly people
Our experience with finding and getting setup with our rental property was really professional and everyone we spoke to was super friendly and responsive (Anthony, Amy, Marwa). Even when we had a few complications with the referencing side of things Amy went above and beyond to help us find a solution which we greatly appreciate! Compared to other tenancies I've been in, this has definitely been the most well guided and sophisticated experience and I'd definitely recommend to anyone else.
Toby · 30 May 2024
Agent replied · 11 June 2024
Hi Toby,Thank you for sharing your positive experience! We're delighted to hear that our team were professional, friendly, and responsive. We're especially grateful for your recognition of Amy's efforts in resolving referencing complications. We appreciate your recommendation and thank you for choosing our services!
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