5/5
GoogleSeemless process; Ryan MaCabe the Lettings Manager was professional, approachable and had excellent communication skills. Highly recommended. Thank you!
Trusted Agent profile · London
JOHNSCO London reviews
★★★★★
1,440 reviews across 3 platforms
GO3 Cordage House, 15 Cobblestone Square, London, E1W 3AS
Part of JOHNSCO, see every office.
JOHNSCO's office in London, at GO3 Cordage House, is rated 4.8 out of 5 across 1,440 reviews on three platforms, including 53 Google reviews rated 3.9.
53
Reviews on Google
This office
7
Reviews on Facebook
Business-wide
1,380
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
TrustpilotAndrew team is great!
Andrew, Rachel and Claudiu Are Great! They are very professional, quick problem solver!
Agent replied · 27 October 2024
Hi Maggie,Thank you for your praise of Andrew, Rachel, and Claudiu! We’re pleased that their professionalism and quick problem-solving made your experience a positive one.
5/5
Trustpilotthank you for great cooperation !
We are really appreciated the quick and positive responses & follow up by Ms Amy and Ms Marwa and their professional approach is marvelous.
Agent replied · 11 June 2024
Hi Demet,Thank you for leaving us a 5* review. We will be sure to pass your kind words along to Amy and Marwa.
5/5
TrustpilotThank you to Helena Penn and James…
Thank you to Helena Penn and James Udrzal for all your amazing help in making my move in experience smooth and super quick! I really appreciate your time and efforts - Thanks!
5/5
TrustpilotOlivia is great
Olivia Wieteska helped me through my deposit refund process. I can't thank her enough.
Agent replied · 27 October 2024
Thank you for your review. We're glad to hear that Olivia was able to assist you through this process. It's always our goal to make such experiences as smooth as possible, and we’re happy that Olivia made a positive impact. We'll be sure to pass your feedback along to her.
5/5
TrustpilotThe quality of service was exceptional
The quality of service was exceptional, with adequate information provided every step of the way. The representatives (Mardoche and Marwa) were great in this regard.
Agent replied · 11 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We will make sure to pass this onto Mardochee and Marwa.
5/5
TrustpilotI really appreciate Liam Alwar’s help…
I really appreciate Liam Alwar’s help all the way through the process of moving out and helping another resident move in.Thank you so much!
Agent replied · 11 June 2024
Hi Jing,Thank you so much for leaving such a brilliant review. We’re pleased Liam was able to ensure you enjoyed a smooth process.
5/5
TrustpilotHad a positive experience working with…
Had a positive experience working with Amber and Marwa. Quick and efficient communication, and the entire process, from searching to renting, moved swiftly. Highly recommend!
Agent replied · 11 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Amber and Marwa.
5/5
TrustpilotQuick response on all matters
Quick response on all matters, good follow up
Agent replied · 23 December 2024
Hi Farhan,Thank you for your kind feedback! We’re thrilled to hear that our communication and processes that contributed to a positive experience. If you need any further assistance, please don't hesitate to get in touch.
5/5
TrustpilotThey are patient and wellbeing
They are patient and wellbeing. Love to talk to them.
Agent replied · 23 December 2024
Thank you for your feedback! We’re glad you feel comfortable reaching out to our team. It's always a pleasure to connect with wonderful clients like you!
5/5
TrustpilotSpecial thanks for Param Virdee
Special thanks for Param VirdeeFor the immediate response and help.
Agent replied · 23 December 2024
We’re thrilled to hear Param was able to respond swiftly! Thank you for sharing your experience with us.
5/5
TrustpilotMarwa and Vanessa have been very…
Marwa and Vanessa have been very helpful and swift with their responses during our tenancy process. They have answered all our queries well!
Agent replied · 11 June 2024
Hi Rika,We appreciate your kind words, all feedback from clients is valued. We will be sure to pass your kind words along to Marwa and Vanessa!
5/5
TrustpilotFantastic service
Fantastic service throughout from Amber and Marwa! Carefully considered our moving needs and always very responsive.
Agent replied · 23 August 2024
Thank you for leaving this review. It is great to hear that Amber and Marwa were attentive to your needs, facilitating a smooth move. If you need any further assistance, please don't hesitate to reach out.
5/5
TrustpilotEfficient and quick and great to deal…
Efficient and quick and great to deal with
Agent replied · 11 June 2024
Hi Aga,Thank you for your positive feedback! It’s great to hear you found our service efficient and easy to work with. We’re here to help anytime!
5/5
TrustpilotIts been a great experience with Amy…
Its been a great experience with Amy and Marwa throughout our house search. They were very informative and helpful at each point. Would totally recommend the services from Johnsandco.
Agent replied · 11 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Amy & Marwa
5/5
TrustpilotI had a wonderful customer experience…
I had a wonderful customer experience with Britney Lea, she is very professional, friendly and just helpful in general. From flat searching to taking care of the negotiation process everything was taken care of effectively and smoothly. Highly recommend!
5/5
TrustpilotAmy and Lara have been really helpful…
Amy and Lara have been really helpful during my tenancy
Agent replied · 27 October 2024
Hi Yongzhi,Thank you for your review! We’re delighted to hear that Amy and Lara were able to provide the support you needed during your tenancy. If you need anything further, don’t hesitate to reach out. We appreciate your feedback and are always here to help!
5/5
TrustpilotAmber
She is very patient and respond the message on time
Agent replied · 27 October 2024
Thank you for your kind review. We are pleased to hear Amber conducted the process in a timely manner, contributing to a positive experience overall. We will be sure to pass your feedback along to her.
1/5
TrustpilotCalled for a property
Called for a property, no calls answered and no call back given.
Agent replied · 11 June 2024
Hi Luca,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
Trustpilotappreciate your support
appreciate your support, it's very efficient and high performance. Candice handle the documents in time.
Agent replied · 11 June 2024
Hi Joyce,Thank you for your kind review. We are pleased Rachael was able to provide support and resolve any issues.
5/5
TrustpilotThanks very much Savannah Renaud
Thanks very much Savannah Renaud and the Nine Elms team for your kind help and your patient
Agent replied · 11 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto the team.
5/5
TrustpilotConsistent Professionalism
Priscilla Ogefere continues to assist me professionally and promptly to ensure that my tenants follow through their commitments consistent with the signed tenancy agreement. Well done Priscilla 👍👏👏👏
Agent replied · 11 June 2024
Thank you so much for leaving such a great review!We will be sure to pass your kind words onto priscilla.
5/5
TrustpilotVery proactive service from Amber
Very proactive service from Amber! Really communicative and trustworthy
Agent replied · 23 December 2024
Hi Privina,Thank you for the feedback! We’re delighted to hear that Amber’s proactive approach made such a positive impression. Clear communication and trust are so important to us. Enjoy your new space!
5/5
TrustpilotGreat customer service and problem…
Great customer service and problem solving attitude by my property manager Mr. Param Virdee, he is a gentleman and a professional realtor
Agent replied · 11 June 2024
Thank you for recognizing Param's commitment. We appreciate your feedback and will be sure to pass it along to Param.
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