Trusted Agent profile Β· London

JOHNSCO London reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,437 reviews across 3 platforms

GO3 Cordage House, 15 Cobblestone Square, London, E1W 3AS

Part of JOHNSCO, see every office.

JOHNSCO's office in London, at GO3 Cordage House, is rated 4.8 out of 5 across 1,437 reviews on three platforms, including 53 Google reviews rated 3.9.

Google logo

3.9 / 5

53

Reviews on Google

This office

Facebook logo

2.1 / 5

7

Reviews on Facebook

Business-wide

Trustpilot logo

1,377

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Revived great help and advice from both…

Revived great help and advice from both Vectoria and Sam.

Mohammed Β· 5 September 2024

Agent replied Β· 27 October 2024

Hi Mohammed,Thank you for your review. We're so glad to hear that both Victoria and Sam were able to provide you with helpful advice and support. If you need any further assistance, don't hesitate to reach out.

5/5

Trustpilot

Candice and Bailey helped us with the…

Candice and Bailey helped us with the house rental process and found a tenant for our house very quickly and completed the process. Thank you very much, they took care of us at all times.

Doga Β· 18 December 2024

5/5

Trustpilot

Bailey from the Wapping office really…

Bailey from the Wapping office really stood out for me and my client. He was friendly and professional made us feel comfortable and his confidence significantly enhanced the quality of the tour he gave us.

Robeal Β· 18 December 2024

5/5

Trustpilot

Great work from Duncan and Katy

Great work from Duncan and Katy. Very helpful and efficient in arranging a smooth renewal process. Thank you.

Tom Β· 9 April 2024

Agent replied Β· 11 June 2024

Hi Tom,It's fantastic to hear our renewals team provided you with an excellent service. We will be sure to pass your positive feedback along to them.

5/5

Trustpilot

Priscilla Ogefere​​​​ did a great job…

Priscilla Ogefere​​​​ did a great job of helping me with my query and concerns. Great customer service.

Consumer Β· 25 April 2024

Agent replied Β· 11 June 2024

Thank you for taking the time to leave us this 5* rating. We're thrilled to hear Priscilla was able to share her expertise with you. We will be sure to pass your appreciation along to her.

5/5

Trustpilot

Very positive response

Very positive response, and supportive. Attentive to customer needs

Li Β· 13 September 2024

Agent replied Β· 27 October 2024

Hi Li,Thank you for your kind words! We're delighted that our team has been attentive to your needs and provided a positive experience. If there's anything else we can do to support you, please feel free to reach out!

5/5

Trustpilot

Had a very good experience with Rachael.

She is my property manager and is on top of everything. Not only is she time efficient but gets everything sorted for me on an urgent/priority basis.

Neesa Β· 15 September 2023

Agent replied Β· 23 August 2024

Hi Neesa Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Racheal.

5/5

Trustpilot

Quick action by Gytis and Candice…

Quick action by Gytis and Candice helped us to secure our prefer flat immediately!

Billy Β· 18 June 2024

Agent replied Β· 23 August 2024

Hi Billy,Thank you for taking the time to leave us this 5* rating. We are pleased to hear Gytis and Candice were able to speedily help you secure your desired apartment.

5/5

Trustpilot

Lara Robson always responds quickly and…

Lara Robson always responds quickly and help us a lot. Thanks for her great work.

Yuming Β· 31 May 2024

Agent replied Β· 11 June 2024

Hi Yuming,Thank you for your feedback. We're delighted to hear that Lara Robson has been responsive and helpful. We appreciate your recognition of her great work and are proud to have her on our team. Thank you for sharing your positive experience!

5/5

Trustpilot

Great experience

Great team!Katy from the renewal team worked out the renewal plan with a quick turnaround!

Shawn Β· 31 May 2024

Agent replied Β· 11 June 2024

Hi Shawn,Thank you for your feedback! We're pleased to hear that Katy was able to efficiently arrange a renewal plan that worked for you. We will be sure to pass your positive feedback along to her.

5/5

Trustpilot

Perfect service

Perfect service, my manager Toyin Adeyele took care of my needs promptly after check-in.We're in good hands.

Law Β· 22 April 2024

Agent replied Β· 11 June 2024

Thank you for your kind words! We're delighted that you had a perfect experience with us and that Toyin took such good care of you. Rest assured, you're in good hands with us. If you ever need anything else, feel free to reach out. We're here to help!

5/5

Trustpilot

Thank you, Spyros

Spyros provides a very helpful service and support in the management of my property. Good to work with him. πŸ‘πŸ‘

Charles Β· 20 February 2024

Agent replied Β· 11 June 2024

Hi Charles,Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Spyros.

5/5

Trustpilot

Helpful management services

Helpful management services. Rachael, Iva have been dealing with the challenging situations. Reconmmended

B Β· 2 July 2024

Agent replied Β· 23 August 2024

Thank you for your recommendation. Our team will be pleased to hear they have been able to support you through challenging situations, and resolve your issues. If you need any help in the future, don't hesitate to reach out.

5/5

Trustpilot

Prompt attention given to issues

Ellie-Mai, newly with Property Management, gives her prompt attention to issues that need taken care of. I look forward to working with her in future.

May Β· 27 October 2023

Agent replied Β· 11 June 2024

Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Ellie-Mai

5/5

Trustpilot

Good work by Marwa Fakih and Anthony Otigbah

Very good, detailed and swift follow up by both Marwa and Anthony in renting out my apartment.

Edwin Β· 16 April 2024

Agent replied Β· 11 June 2024

Hi Edwin,We're pleased to hear Marwa and Anthony impressed you with their detailed and swift service. Thank you for trusting us with your property.

5/5

Trustpilot

Leah and Britney have been super…

Leah and Britney have been super efficient and to the point. Many thanks for being so amazing πŸŒŸπŸ™

Ilias Β· 27 March 2024

Agent replied Β· 11 June 2024

Hi Ilias,Thank you for sharing this feedback with us. We are pleased the team were able to provide you with a 5* service.

5/5

Trustpilot

Seamless Service

Great service from start to finish. Very good communication from Vanessa Uljarevic and Marwa Fakih - would highly recommend.

Tilly Β· 7 March 2024

Agent replied Β· 11 June 2024

Hi Tilly,Thank you for this 5* review. We're pleased to hear you had a great experience with us, and we'll be sure to pass your kind words along to Marwa and Vanessa.

5/5

Trustpilot

Easy communication with Candice and…

Easy communication with Candice and Amber and LaurenPolite , respectful Place has always been rented

N Β· 23 May 2024

Agent replied Β· 11 June 2024

Thank you for taking the time to leave this feedback. It's great to hear that our team have made your experience with us an enjoyable one, and that they have been able to consistently ensure your property is let. We wish you all the best.

5/5

Trustpilot

Speedy help with issues in the building…

Speedy help with issues in the building by agents and facilities manager - Bryony.

Emeka Β· 10 June 2024

Agent replied Β· 11 June 2024

Hi Emeka,We are pleased to hear Bryony had your maintenance issues resolved in no time! We'll be sure to pass this positive feedback along to her.

5/5

Trustpilot

Britney and Leigh put their full…

Britney and Leigh put their full efforts into supporting my daughter, helping her breakthrough all questions and conditions. Excellence job to them.

Chawarn Β· 24 May 2025

5/5

Trustpilot

Excellent service and very…

Excellent service and follow and very professional that Marwa and Amy provided.

Anna Β· 12 July 2024

Agent replied Β· 23 August 2024

Hi Anna,Thank you for leaving this review. We are pleased to hear Amy and Marwa provided you with an excellent service, and will be sure to pass your appreciation along to them.

5/5

Trustpilot

Working with the team has been great

Working with the team has been great. Jenni Kong and Bethel Gamma have st things up very well and so far so good

Robert Β· 4 December 2023

Agent replied Β· 11 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co

5/5

Trustpilot

I have been with johnes and Co Nine…

I have been with johnes and Co Nine Elms since I bought the flat 6 years ago , It has been very well managed and I always trust Mathiew for the best advise .

Inaam Β· 17 December 2024

5/5

Trustpilot

Great agency

The agents are extremely friendly, helpful and efficient, the team is resourceful and nailed the tenancy in no time. Great thank you to Amy, James and Andrew!!

Shawn Β· 27 December 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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