Trusted Agent profile · London

JOHNSCO London reviews

4.8

★★★★★ Excellent

1,429 reviews across 3 platforms

GO3 Cordage House, 15 Cobblestone Square, London, E1W 3AS

Part of JOHNSCO, see every office.

JOHNSCO's office in London, at GO3 Cordage House, is rated 4.8 out of 5 across 1,429 reviews on three platforms, including 54 Google reviews rated 3.9.

Google logo

3.9 / 5

54

Reviews on Google

This office

Facebook logo

2.1 / 5

7

Reviews on Facebook

Business-wide

Trustpilot logo

1,368

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

The maintain of the fridge in my room

The maintain of the fridge in my room. Veronica Lou who is my manager solved my problem really fast.

JIARUN · 22 November 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We’ll be sure to pass on your kind words to Veronica.

5/5

Trustpilot

The West Hampstead team were fantastic

The West Hampstead team were fantastic, highly recommend!

Laura · 30 June 2024

Agent replied · 23 August 2024

Hi Laura,Thank you for your recommendation! We are pleased to hear you had a positive experience with our West Hampstead team.

5/5

Trustpilot

Candice provided prompt feedback and…

Candice provided prompt feedback and helped to follow up the questions and request for us with nice service.

Do · 11 December 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us this review! We’ll be sure to pass on your kind words to Candice

5/5

Trustpilot

Had a great customer experience from…

Had a great customer experience from Destini-Rikki and Marwa Fakih! very helpful.

Gissell · 15 April 2024

Agent replied · 11 June 2024

Hi Gissell,We're pleased to hear Destini and Marwa provided you with great customer service, we'll be sure to pass your gratitude along to them.

5/5

Trustpilot

Professional and kind Team

Had a really great experience with Jose Pereira, he was able to contact the landlord and solve a problem I had in the apartment quickly and in a professional way!

VD · 4 December 2024

5/5

Google

So thankful to Katie Tucker​ who helped us solve a complex situation considering interests of all parties involved. Responsive, professional and persistent. I have particularly appreciated the solution oriented approach and positive mindset.PositiveResponsiveness, Quality, Professionalism

N · 12 June 2022

Agent replied · 11 June 2024

Hello NG, thank you for the 5 star rating JOHNS&CO Team

5/5

Trustpilot

Michell Vasquez is great

Michell Vasquez is great! Reliable and thorough.

Elijah · 27 July 2023

5/5

Trustpilot

Rachel Massey She been very helpful…

Rachel Massey She been very helpful with our rent of property

Ilay · 22 April 2024

Agent replied · 11 June 2024

Hi Ilay,Thank you for taking the time to leave us this 5* rating. We will be sure to pass your appreciation along to Rachel!

5/5

Trustpilot

We had the full help of our representatives and their help was sooo mindful

We had the full help of our representatives, Marwah Fakih and Vanessa.

Sowemimo · 2 April 2024

Agent replied · 11 June 2024

Hi Sowemimo,We're pleased to hear Marwa and Vanessa were able to support you, we will be sure to pass your appreciation along to them.

5/5

Trustpilot

My moving in experience

My moving in experience was very pleasant and easy, everything happened fast, effective and the communication was very good!

Bella · 31 October 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co

5/5

Trustpilot

Brillaint service from Rachel Massey…

Brillaint service from Rachel Massey and the West Hampstead team, thank you!

Louis · 28 March 2024

Agent replied · 11 June 2024

Hi Louis,We're thrilled the West Hampstead team have provided an excellent service. We will be sure to pass your appreciation along to the team.

5/5

Trustpilot

I haven’t wait one second

I haven’t wait one second, easiest viewing experience ever

Stefan · 24 May 2024

Agent replied · 11 June 2024

Hi Stefan,Thank you for your feedback! Providing efficient and seamless experiences for our clients is our priority, so we are pleased to hear we have been successful. If you need any further assistance, please do not hesitate to reach out.

5/5

Trustpilot

Highly recommend

Excellent service from Matthew, Amy and Sam. They made life very easy for me when renting out my apartment.

Mr · 25 October 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.

5/5

Trustpilot

Marwa Fakih and Amy Wilmot

Shared adequate info during check in

Ezgi · 17 July 2024

Agent replied · 23 August 2024

Hi Ezgi,Thank you for taking the time to leave this five star rating. We will be sure to pass your positive feedback along to Marwa and Amy.

5/5

Trustpilot

Genuinely a solid service

Genuinely a solid, reliable experience. Kimine and Rachel are always so easy and helpful deal with. I highly recommend them.

Jay · 30 September 2023

Agent replied · 11 June 2024

Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Kimine & Rachel

5/5

Trustpilot

Fast and responsive to my queries

Fast and responsive to my queries. Great thanks to Umar & Jenni!

Vivian · 7 February 2023

5/5

Trustpilot

Another year of great service

Another year of great serviceBilal, Bethel and Jay excellent as always Great finance team too Thank you

Suzanne · 3 December 2023

Agent replied · 11 June 2024

Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make the teams day! Wishing you all the best for the rest of 2023!

5/5

Trustpilot

5 stars to Wai

5 stars to Wai - Compliance Adminstrator at J&C. Always prompt with replies and friendly to deal with.

Inga · 9 November 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Wai.

5/5

Trustpilot

Professional service

Always helpful, attentive and prompt service from Amy, Matthew & Sam. Keep up the good work guys.

Matthew · 1 December 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We’ll be sure to pass on your kind words.

5/5

Trustpilot

Great service

Sania and Candice are very friendly, quick to reply and take time to explain everything clearly.

Roula · 22 December 2023

Agent replied · 11 June 2024

Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Sania and Candice .

5/5

Trustpilot

Priscilla helped sort my issue within…

Priscilla helped sort my issue within minutes! Quickest call and resolution I had with my estate agency ever!

Christos · 1 November 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We will make sure to pass this onto Priscilla.

5/5

Trustpilot

Professional and prompt service with…

Professional and prompt service with Lara

Inaam · 4 July 2024

Agent replied · 23 August 2024

Hi Inaam,Thank you for your five star rating. We will be sure to pass your appreciation along to Lara.

5/5

Trustpilot

Exceptional and reliable services

The teams of the estate agent are exceptionally professional. The always follow up properly on everything related to the properly. Well organised and very informative of every single things related to the properties managed. Many good team members I will mention here Marwa exceptionally doing well in her communications. Thank you all.

A · 11 September 2023

5/5

Trustpilot

Claudiu has helped me a lot alongside…

Claudiu has helped me a lot alongside the road to rent our lovely property. He always responds promptly and is kind to offer his help in every steps. My experience with him make me feel reassured.

Maggie · 5 August 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read JOHNSCO's Google reviewsLeave JOHNSCO a review
The Trusted Agent

Is this your office? Claim your page.