Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSmooth renting experience and excellent…
Smooth renting experience and excellent service from my property agent Ellie-Mai Hanna.
Derrick · 6 March 2024
Agent replied · 11 June 2024
Hi Derrick,Thank you for leaving this 5* review. We are pleased to hear your renting experience was a positive one!
★★★★★ 5/5
TrustpilotMarwa and Amber efficiently solve…
Marwa and Amber efficiently solve everything, and I appreciate their exceptional service.
Fu · 5 March 2024
Agent replied · 11 June 2024
Thank you so much for your 5* review, we are glad Marwa and Amber could provide you with an exceptional service!
★★★★★ 5/5
TrustpilotDealing with leak
Rachael and Umar have been proactive and helpful in dealing with a difficult to find leak
Isabel · 8 December 2023
Agent replied · 11 June 2024
Thank you for taking the time to leave us a 5* review!We are so pleased that you had such a positive experience with Johns&Co, we’ll be sure to pass on your kind words to Rachael and Umar
★★★★★ 5/5
TrustpilotThe team were very helpful and…
The team were very helpful and responsive throughout the process of signing for our flat and the move in.
Customer · 26 September 2023
Agent replied · 11 June 2024
Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated.
★★★★★ 5/5
TrustpilotAbsolutely Professional
They acted proactively on helping me to rent my property to the right person(s). A thorough investigation of the potential tenants were received in advance so that I could make a choice that suits my agenda. The following up action was efficient and effective as well. The entire process was smooth and trouble-free for me. They are absolutely "professional"!
Ng · 6 February 2023
★★★★★ 5/5
TrustpilotGood Rental Experience
Victoria Aderibigbe and Liah Clarke are really helpful. The entire rental experience was excellent. They assisted me step by step through the signing and referencing, and they responded to all my questions in a timely manner.
Zimo · 30 July 2024
★★★★★ 5/5
TrustpilotMost efficient service
Most efficient service, experienced and smart people
Ola · 7 June 2024
Agent replied · 11 June 2024
Hi Ola,Thank you for your kind words, your feedback is highly valued!
★★★★★ 5/5
TrustpilotExcellent service on my rent insurance…
Excellent service on my rent insurance from Wai Yau. thanks.
Fergus · 11 April 2024
Agent replied · 11 June 2024
Hi Fergus,Thank you for your kind feedback, we will be sure to pass your gratitude along to Wai.
★★★★★ 5/5
TrustpilotMartina and Candice have been great
Sifan · 22 June 2024
Agent replied · 23 August 2024
Hi Sifan,Thank you for your kind words! We're glad to hear that Martina and Candice have been great.If you need anything else, feel free to reach out!
★★★★★ 5/5
TrustpilotSam’s been super responsive and helped…
Sam’s been super responsive and helped us find the perfect apartment for the best conditions. We felt in good hands and would highly recommend to anyone else
Alicia · 12 December 2024
★★★★★ 5/5
TrustpilotPleasure working with Rachel Massey and…
Pleasure working with Rachel Massey and Mike. Pleasant and efficient.
Anvita · 3 April 2024
Agent replied · 11 June 2024
Hi Anvita,Thank you for taking the time to leave us this 5* rating. We will be sure to pass your kind words along to Rachel.
★★★★★ 5/5
TrustpilotGreat service from Marwa and Vanessa…
Great service from Marwa and Vanessa managing my tenancy search
Lee · 2 April 2024
Agent replied · 11 June 2024
Hi Lee,Thank you for leaving this great feedback, we will be sure to pass your appreciation along to Marwa and Vanessa.
★★★★★ 5/5
TrustpilotProfessional team and staff
letting administrators and negotiators (special thanks goes to staffs supporting me in property renting) are professional and friendly.
Xuran · 2 October 2023
Agent replied · 11 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.
★★★★★ 5/5
TrustpilotGrateful to Priscilla for her help and service
Priscilla has consistently been the most helpful with all the issues and queries.
Dhanashree · 23 January 2024
Agent replied · 11 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Priscilla.
★★★★★ 5/5
TrustpilotVanessa and Marwa have been extremely…
Vanessa and Marwa have been extremely helpful and responsive. The entire process was done professionally.
Consumer · 6 December 2023
Agent replied · 11 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Vanessa and Marwa
★★★★★ 5/5
TrustpilotSavana always provides swiftly response…
Savana always provides swiftly response which is very important for overseas landlord.
Lok · 9 February 2024
Agent replied · 11 June 2024
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Savana.
★★★★★ 5/5
TrustpilotBethel Is exceptionally good
Bethel Is exceptionally good , responsible , fast and accurate , recommended
Sze · 8 February 2024
Agent replied · 11 June 2024
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Bethel.
★★★★★ 5/5
TrustpilotExcellent communication from Amy and…
Excellent communication from Amy and Marwa!!
Sri · 5 June 2024
Agent replied · 11 June 2024
Thank you for taking the time to leave this feedback. We will be sure to pass your feedback along to Amy and Marwa.
★★★★★ 5/5
TrustpilotPrincess Owoeye did a really great job
Princess Owoeye did a really great job! Very professional and efficient. Thanks so much for her help!
Qian · 17 October 2023
Agent replied · 11 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.
★★★★★ 5/5
TrustpilotThe service from J&C is always good and…
The service from J&C is always good and smooth. Thanks to Betsy Slawson for the best process management.
Y · 23 February 2022
★★★★★ 5/5
TrustpilotEase of raising the issue
Ease of raising the issue. Helpful assistance. Great service
Shashank · 2 April 2024
Agent replied · 11 June 2024
Hi Shashank,Thank you for taking the time to leave us this 5* rating. We are pleased to hear we have been able to ensure your issues are resolved efficiently.
★★★★★ 5/5
TrustpilotThank you
Thank you, Toyin Adeyele for your kind assistance and prompt responses.
Gabriela · 20 February 2024
Agent replied · 11 June 2024
Hi Gabriela, Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.
★★★★★ 5/5
TrustpilotCandice and Ben are very supportive…
Candice and Ben are very supportive throughout the whole process of renting my new property. Thanks:)
Mei · 30 October 2023
Agent replied · 11 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.We’ll be sure to pass on your kind words to Candice and Ben
★★★★★ 5/5
TrustpilotLauren is a star
Rapid replies and help moving forward the process of getting our deposit back!
Adam · 3 January 2024
Agent replied · 11 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Lauren Melius .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.