Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotQuick response and proactive mindset.
To Olivia Thomas.I'd like to commend Olivia for her exceptional efforts. She consistently demonstrate dedication, effective communication, and a proactive approach to problem-solving. Her commitment to team success is truly admirable. Your assistance has been invaluable, please continue delivering such outstanding support.Leo (Royal Wharf owner)
LEO · 21 December 2023
Agent replied · 11 June 2024
Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make Olivia's day! Wishing you all the best for the rest of 2023!
★★★★★ 5/5
TrustpilotParam our Property Manager is AMAZING!
Param our property manager is absolutely brilliant. Always really quick to get back to us and efficient in resolving any issues. Param always goes the extra mile to help out making our lettings experience super smooth. I’ve really never experienced better service!
Naomi · 23 February 2024
Agent replied · 11 June 2024
Hi Naomi,Thank you for taking the time to leave this review. We are thrilled to hear Param has become your benchmark of customer service! We will be sure to pass your kind words along to him, it will make his day.
★★★★★ 5/5
TrustpilotI would highly reccomend John&Co
I would highly reccomend John&Co, they are professional, hard working and led to the best offer amongst all the agents I used. Ryan and Gytis in particular were very helpful!
Kaustubh · 28 September 2024
Agent replied · 27 October 2024
Hi Kaustubh,Thank you so much for your recommendation! We’re thrilled to hear that Ryan and Gytis were so helpful and that we could secure the best offer for you. We look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotExcellent Service from Naomi Madourie
Naomi, a Junior Property Manager will go far. As a Landlord with a troublesome maintenance issue, she quickly sorted the problem out. Impressive work and a great communicator. Many Thanks.
TONY · 24 September 2024
Agent replied · 27 October 2024
Hi Tony,Thank you for your kind words and for recognising Naomi's hard work. We're thrilled to hear that she was able to resolve your maintenance issue quickly and effectively. We're confident she has a bright future ahead. We truly appreciate your feedback, and we’re always here if you need further assistance!
★★★★★ 5/5
TrustpilotBryony Bowyer
Our property Manager Bryony Bowyer has taken great care to look after our needs at Pendant Court. Always quick to reply and helpful in her responses.
Justin · 23 November 2024
Agent replied · 23 December 2024
Hi Justin,Thank you for your kind words about Bryony. We're delighted to hear she has taken great care of your needs at Pendant Court. We will ensure she knows her efforts are appreciated!
★★★★★ 5/5
TrustpilotNothing is too much trouble.
Nothing is too much trouble.Special mention to Odete Gomes.Outstanding!
Fouade · 5 December 2024
★★★★★ 5/5
TrustpilotGreat service
I would like to thank Ms. Naomi Madourie for her professional advice and support as always.I feel very lucky to have her as my property manager.
Fumi · 21 November 2024
Agent replied · 23 December 2024
Hi Fumi,Naomi Madourie will be delighted to hear your feedback! We’re so glad her professional advice and support have made a difference for you.
★★★★★ 5/5
TrustpilotThanks Bethel and Sarah
Mr. Bethel Gamma helped us to lease out the property very quickly with good rental.Ms Sarah Ferrira answered my questions promptly and follow up with the tenant on handover matters effectively.
Kwok · 3 September 2024
Agent replied · 27 October 2024
Thank you for your kind words. We're thrilled to hear that Bethel and Sarah were able to assist you effectively. It's our goal to provide prompt and professional service, and your feedback lets us know we are delivering a top-notch service to all our clients. If you have any further needs or questions in the future, please don't hesitate to reach out. Thanks again for choosing us!
★★★★★ 4/5
TrustpilotProperty manager review
Our property manager Spyros has been very responsive to maintenance issues that we have raised and helped to organise a timely resolution.
Emilia · 30 April 2024
★★★★★ 5/5
TrustpilotI had an issue with my washing machine…
I had an issue with my washing machine and Param Virdee helped to get it resolved in an effiecient, friendly and understanding way. I have no doubts that if another problem arises, it will be the same kind of service.Roula Allam
Roula · 1 March 2024
Agent replied · 11 June 2024
Hi Roula,We are pleased to hear you had such a positive experience. If you require any further assistance, do not hesitate to reach out!
★★★★★ 5/5
TrustpilotHighly recommend Grace
I have Grace as my moving agent, she’s really diligent, hardworking, approachable which makes our moving really smooth. She’s always happy to help and answer any questions. I will highly recommend you to approach her if you are looking for any property near city island.
Charmy · 4 December 2023
Agent replied · 11 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Grace.
★★★★★ 4/5
TrustpilotGreat check-out process
I very much appreciated the check out process which was smooth and clear. Working with Veronica was great. Thank you for the quick communication and general support
Amal · 8 January 2024
★★★★★ 5/5
TrustpilotSwift Rental Service
Fast tenant finding with correct suitability and good overall provisions to facilitate tenants checking out and checking in whilst keeping landlord well informed throughout the various stages
REGINA · 26 October 2024
Agent replied · 23 December 2024
Thank you for your kind words. We’re thrilled that you had a smooth experience and that was consistently communicating with you. Our team is committed to making the letting process seamless for our clients, and we’re glad you felt supported.
★★★★★ 5/5
TrustpilotLeigh and Amber
Leigh and Amber did a really good job with helping us to rent a flat unit. The whole process was really fast and streamlined, we managed to get our unit within a week. They are very responsive with any questions we had and is well communicated.
Yin · 26 October 2023
Agent replied · 11 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto leigh & Amber.
★★★★★ 5/5
TrustpilotVery positive property search…
Very positive property search experience, thanks Brooke and Alexandra for helping us finding the good property!
Yunfan · 5 August 2024
★★★★★ 5/5
TrustpilotSam Orme helped us to rent the perfect…
Sam Orme helped us to rent the perfect apartment for our needs. We had been to numerous viewings before and I had given up hope! But Sam understood straight away what we wanted and we signed the contract the very next day!
J · 24 January 2024
Agent replied · 11 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Sam.
★★★★★ 5/5
TrustpilotEnd of tenancy
During the deposit negotiation stage at the end of my tenancy, the assigned agent (Lauren Melius) made the process smooth and quick. She was reasonable in her negotiations and considered my point of view. I appreciated how efficient and swift the process was.
Temitope · 2 January 2024
Agent replied · 11 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Lauren Melius .
★★★★★ 5/5
TrustpilotBest agent I’ve dealt with since I…
Best agent I’ve dealt with since I moved to UK. Most agents don’t care about your wellbeing when you’re moving out but I was handheld through the process. Michel Vasquez returned all my emails and calls in minutes and I was always their top priority.
Christian · 15 November 2023
Agent replied · 11 June 2024
Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make Michell day! Wishing you all the best for the rest of 2023!
★★★★★ 5/5
TrustpilotLiving in my dream flat - Thanks Nicholas
I’ve had my eye on my dream flat for years. Back in 2020, Nicholas Randall gave me a tour of one of the newest and chicest developments in East London, but due to the pandemic, my and my partner’s plans to move fell through. Fast forward two years, and my family is finally settled into our dream flat, with the help of none other than Nicholas. We even landed in a home better suited for us than the original one we had viewed, and decided to seal the deal with a two-year lease! My partner, our little pup and I are so happy and we couldn’t have done it without Nicholas. Not only is he knowledgeable and reliable, but he’s a really down-to-earth amiable guy. Wish every realtor was like him!
Erica · 31 August 2023
★★★★★ 5/5
TrustpilotRachael Adeyemo is a very professional…
Rachael Adeyemo is a very professional operator. She gets things done. She is an excellent communicator
John · 30 July 2024
★★★★★ 5/5
TrustpilotVery professional
Very professional. Rebecca
Albaghliq · 28 May 2026
★★★★★ 5/5
TrustpilotThank you very much for Leigh HaIIett…
Thank you very much for Leigh HaIIett service to me, every part of the process is very attentive to answer my questions, able to respond to the information in a timely manner, I think he is a very good person, and treats the work especially serious!
Mingjue · 13 October 2023
Agent replied · 11 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Leigh HaIIett
★★★★★ 5/5
TrustpilotVery smooth process
Very smooth process. Mystique was very helpful!
Sophia · 17 December 2024
★★★★★ 5/5
TrustpilotCandice and Sebastian really help me a…
Candice and Sebastian really help me a lot during the whole process. They really make a lot of efforts to help us achieve a favorable deal and solve all kinds of problems. Really appreciate.
Estelle · 22 June 2024
Agent replied · 23 August 2024
Hi Estelle,Thank you for your kind review! We’re delighted to hear that Candice and Sebastian were able to assist you throughout the process and help you achieve a favourable deal. We appreciate your feedback and are always here to help!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
