Trusted Agent profile · London
★★★★★
1,440 reviews across 3 platforms
GO3 Cordage House, 15 Cobblestone Square, London, E1W 3AS
Part of JOHNSCO, see every office.
JOHNSCO's office in London, at GO3 Cordage House, is rated 4.8 out of 5 across 1,440 reviews on three platforms, including 53 Google reviews rated 3.9.
53
Reviews on Google
This office
7
Reviews on Facebook
Business-wide
1,380
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotI have been working with Matt Spencer…
I have been working with Matt Spencer at JOHNS who is excellent. He is easy to communicate and is very professional. I feel comfortable knowing that he is incharge of my rental property. I just hope that the sales team could learn from people like Matt and be as professional and courteous as he is.
5/5
TrustpilotDuncan was incredibly helpful in…
Duncan was incredibly helpful in dealing with our renewal process. He was very responsive and made everything seamless.
5/5
TrustpilotExcellent service
Claudiu has been very helpful, making the process smooth and easy to understand for me.
5/5
TrustpilotClaudiu was really helpful and had great…
Claudiu was really helpful and had great communication throughout the process- thank you so much!
5/5
TrustpilotAde has been very helpful with the move…
Ade has been very helpful with the move out process! Helped to arranged cleaning and very friend.
5/5
TrustpilotI charged John's and co with the task…
I charged John's and co with the task of finding me a tenant for my city island flat in Dec 20. They managed in spite of these difficult times to find me a high calibre tenant .I was impressed with lettings team professionalism and first class service(particularly Agnes Pogozelske and James )
5/5
TrustpilotThank you
Great service from Mystique and team.
5/5
TrustpilotBethel (Bethel Gamma) has looked…
Bethel (Bethel Gamma) has looked after our property well. She is very responsive and resolve problem promptly. Highly recommend her to other property owner.
Thank you for your recommendation! We’re delighted that Bethel’s responsiveness and dedication stood out to you. Your property is in great hands!
5/5
TrustpilotSwift response to tenant issues
The response to queries or issues faced as a tenant is often attended to and resolved swiftly. Recently had a washing machine breakdown in the flat, and Michelle Vasquez who is my property manager was swift in arranging for contractors to diagnose and ultimately fix the issue.
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had a positive experience! We will make sure to pass this onto Michelle.
5/5
TrustpilotThe property manager Odete has been…
The property manager Odete has been very helpful and reactive to get a leak fixed.
5/5
TrustpilotProfessional Work
Victoria and Matthew did a wonderful job in helping me renting out my apartment. The whole process was smooth and I'm very happy with the results.
Hi Peiyi,We’re delighted to hear that Victoria and Matthew made the process of renting out your apartment a smooth and successful experience. Thank you for your feedback! We’re always here to assist with any future needs.
5/5
TrustpilotThey were very helpful throughout the…
They were very helpful throughout the process of renting my house. They maintained quick communication and provided me with detailed information on topics I had difficulty understanding.
Hi Birsen,We’re pleased to hear that our team was helpful throughout your rental process. Quick communication and providing clear information are what we aim for, and we’re glad it made your experience easier. Thank you for choosing Johns&Co!
5/5
GoogleGreat service, Gytis was helpful throughout the process, keeping us in the loop with all relevant details and dealing well with the complications that arose with the flat prior to our move in. Would recommend.
1/5
Trustpilotzero if possible
zero if possible. Unresponsive, unprofessional, last minute cancellations, and basically did not take note of one preference despite asking for extensive details. Avoid unless you want to be homeless.
Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotWell done Agent
Beverley has done a fantastic job for my flat.Basically the landlord a bit disappointed and left the whole apartment unpaired and unpaid however Beverley always tried her best for making anything better so i won’t blame John.Co cause of her.
Thank you for taking the time to leave us a 5* review! We will make sure to pass this onto Beverley.
5/5
TrustpilotLiah and Victoria are superstars!
We gave Liah a near impossible timeline to help us find our next home and she did everything she could to deliver! Not only she arranged last minute viewings for us, but her commitment to helping her clients by going the extra mile was really admirable.
5/5
TrustpilotThanks to people like shareen and alda…
Thanks to people like shareen and alda for their professional and enthusiastic s help. I was professionally guided throughout the entire process and was able to figure out how to solve problems when they arose. Perfect experience!
Thank you for taking the time to leave us this 5* rating. We're pleased to hear Shareen and Alda were able to create a perfect experience for you!
5/5
TrustpilotHighly recommend!
Great experience. Both Claudiu and Alexandra were very efficient from start to finish. Would definitely recommend.
5/5
TrustpilotGreat service as usual from johns&co…
Great service as usual from johns&co who I have been dealing with for a number of years. Particularly, Priscilla Ogefere, my new property manager, sorting out a number of issues in a timely and efficient manner as well as keeping me well informed.
Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make Priscillas day! Wishing you all the best for the rest of 2023!
5/5
TrustpilotBethel was great to work with and very…
Bethel was great to work with and very communicative. He was always available to speak to - even on weekends - which made the whole process go very smoothly!
5/5
TrustpilotPriscilla has been very helpful so far
Priscilla has been very helpful so far, we are new tenants at commodore house.
5/5
TrustpilotThanks to Param Virdee
I would like to thank property manager Mr. Param Virdee who supported me and my family since day one while renting apt in Hollanbury House and till we left. Very professional, understanding and responsive.
Hi Naif,Thank you for this feedback. We are pleased to hear Param supported you at all stages of your tenancy, providing you with care and assistance. We wish you and your family all the best in your new home. Don't hesitate to reach out to us if you need any assistance in the future.
5/5
TrustpilotGreat service
I want to express my gratitude for Ellie-Mai Hannan's outstanding assistance. She has consistently provided prompt replies and has gone above and beyond to address my inquiries in the best way possible. Her efficiency and helpfulness have made my experience truly exceptional.
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Ellie-Mai.
5/5
TrustpilotI had an excellent cooperation with…
I had an excellent cooperation with Michael Fadiora, Rachel Massey and their team. They were very helpful and guided me through the whole process. Thank you.
Hi Konstatinos,Thank you for your kind words! We’re so pleased to hear that Michael, Rachel, and the team were helpful and guided you through the process. We look forward to assisting you again in the future!
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