Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI had an excellent experience with this…
I had an excellent experience with this company. They were consistently punctual, ensuring that all appointments and deliveries were on time. Their customer service was outstanding, always responding promptly and courteously to my inquiries. The professionalism and reliability they demonstrated throughout my interactions with them were truly commendable. I highly recommend this company for their exceptional service and dedication to customer satisfaction."
Salman · 18 July 2024
★★★★★ 5/5
TrustpilotRachel
Spoke to a lady, Rachel Massey on the telephone. Very polite and helpful. She was able to answer all my questions and I would like to thank her for her help.
Sabrina · 30 June 2024
Agent replied · 23 August 2024
Hi Sabrina,Thank you for taking the time to leave this review, we are pleased Rachel was able to provide you with key insight. If you need any further assistance please don't hesitate to reach out.
★★★★★ 5/5
TrustpilotParam and Faid have been very attentive…
Param and Faid have been very attentive and have been reacting promptly every time I need assistance. It’s greatly appreciated!
Ng · 20 December 2024
Agent replied · 27 October 2024
Thank you for your kind words about Param. We're delighted to hear that he provided you with an efficient and professional service, ensuring a safe and trustworthy experience. We'll be sure to pass along your appreciation!
★★★★★ 5/5
TrustpilotWe had a great and smooth experience…
We had a great and smooth experience with Sardar Berzo. He was very reactive regarding the boiler/mold issue we had and reachable at all times. His efficiency definitely surpasses our expectations.
Anne · 24 June 2024
Agent replied · 23 August 2024
Hi Anne,Thank you for your wonderful review! We're thrilled to hear you had a smooth experience with Sardar. It's great to know he was efficient and responsive with your maintenance issues. If you need anything else, don't hesitate to reach out!
★★★★★ 5/5
Trustpilotthank you
thank you for ellis work and help and his colleagues support during our purchase process of buying an apt in bagshaw building，glad all things go smoothly and work done very efficiently，thank you. kevin
Tina · 17 May 2024
Agent replied · 11 June 2024
We are pleased our sales team were able to efficiently support you throughout the process of buying your apartment. We wish you all the best on your property journey.
★★★★★ 5/5
TrustpilotFive Star Service
Helena Penn and Britney-Lea Ogbebor were both first class. Helpful, personal and responsive. Could not ask for better. Johns have always been extremely professional in all our dealings with them.
Daniel · 27 July 2023
★★★★★ 5/5
TrustpilotJoynal - London City Island
Joynal manages our property on London City Island and has been a pleasure to work with. He keeps us posted about any maintenance issues reported and replies back quite quickly (usually within 24 hours).Thanks for everything! :)
MSohal · 26 February 2024
Agent replied · 11 June 2024
Thank you for taking the time to leave this review. We will be sure to pass your kind words onto Joynal.
★★★★★ 5/5
TrustpilotExcellent Service from our property manager Priscilla Ogefere
She responses to each of our queries and directed clear instructions on what to do for next steps, she even reply to us during her time off. We received all the support we need from her throughout our moving in process.
Yin · 30 November 2023
Agent replied · 11 June 2024
Thank you for taking the time to leave us this review.We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto priscilla.
★★★★★ 5/5
TrustpilotIt was such an easy and smooth process…
It was such an easy and smooth process right from the viewing all through till it was all concluded. Mardoche and Marwa are such great communicators and I feel it just made everything way better.Would 100 percent recommend.
Temiloluwa · 5 February 2024
Agent replied · 11 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We will make sure to pass this onto Mardochee and Marwa.
★★★★★ 5/5
TrustpilotFrom the perspective of an international investor
Since 2018, we’ve entrusted John & Co. with managing our investments. As international investors, having a team of experts to guide us through regulatory requirements and handle daily property management is crucial. Their expertise has been invaluable to us. I highly recommend their services and especially endorse Amy and Marwa, who have provided excellent care and attention to our needs.
Jus · 6 August 2024
★★★★★ 5/5
TrustpilotProfessional and friendly property manager
During my tenancy and upon moving out, Olivia Thomas who acted as my property manager engaged with me throughout in a professional and friendly manner. Always happy to assist or advice where necessary. Thanks again, Olivia.
Isabel · 8 March 2024
Agent replied · 11 June 2024
Hi Isabel,Thank you for sharing your experience! It's wonderful to know that Olivia was always happy to assist and provide advice when needed. We'll make sure to pass along your appreciation to Olivia. Thank you for choosing us.
★★★★★ 5/5
Trustpilot54 Orchard Place Achievement
James, Bilal, Rachel and Wai helped me achieve a rental level that many other established name agents regard as exceptional, and which some thought not possible.Add to that very good customer service, prompt, responsive and clear.
Michael · 8 March 2024
Agent replied · 11 June 2024
Hi Michael,Thank you for your kind review. We are pleased we were able to exceed your expectations, and we hope we continue to in the future!
★★★★★ 5/5
TrustpilotAmazing agent
Amber and Marwa are great agent gave me huge help during the whole process. From searching apartment all the way til check in. Fully appreciate their help and will definitely come back to them in future!
Gary · 5 March 2024
Agent replied · 11 June 2024
Hi Gary,We are thrilled you had such a positive experience with Johns&Co and we will be sure to pass your kind words along to Amber and Marwa!
★★★★★ 5/5
TrustpilotVeronica Liu
Veronica Liu, property manager for my flat in London City Island, has been a great help in resolving issues with my washer/dryer and window shades in the past few months. She has been attentive, courteous and proactive throughout.
D · 18 January 2024
Agent replied · 11 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Veronica
★★★★★ 5/5
TrustpilotI have great support for my property as…
I have great support for my property as professional service.I sincerly want to appreciate to Param, who is my first contact and manager of my property.He responses quickly as soon as possible and keep checking the progress until problem is solved.
Hoom · 10 November 2023
Agent replied · 11 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Param.
★★★★★ 5/5
TrustpilotExcellent work!Claudiu and Victoria are…
Excellent work!Claudiu and Victoria are very professional agents.They were proactive in finding me a house and following up in a very short time!
Qo · 19 October 2024
Agent replied · 27 October 2024
Thank you for the glowing review! We're so pleased that Claudiu and Victoria were able to assist you so efficiently and help you find the perfect home in such a short time. If you need any further assistance, please don't hesitate to get in touch!
★★★★★ 5/5
TrustpilotHelpful & Professional
Sarah and Candice helped me out so much! I had a great experience. Even when we ran into problems they were quick to offer solutions.
Can · 17 September 2024
Agent replied · 27 October 2024
Hi Can,Thank you for your kind words! We’re so pleased that Sarah and Candice were able to assist you and offer quick solutions when issues arose. We’re committed to providing a smooth and supportive experience, and it’s wonderful to hear that we succeeded in doing that for you.
★★★★★ 5/5
TrustpilotVery professional-Lauren and Anthony
Lauren and Anthony were extremely helpful for us, they provided factual explanations and helped in a practical way. At the same time they are very friendly and kind. Thank you very much!!!
Jack · 28 April 2023
★★★★★ 5/5
TrustpilotPriscilla, always there to help.
Amazing, supporting service provided by Priscilla. Always available to answer a query and goes further to ensure that as tenants, we always feel looked after. Thank you as always.
Jack · 8 July 2024
Agent replied · 11 June 2024
Hi Jack,Thanks so much for taking the time to leave us a 5-star rating, it’s much appreciated!
★★★★★ 5/5
TrustpilotWho you are dealing with
Savannah was very helpful and glad to assist me with any of my concerns.
Samir · 20 June 2024
★★★★★ 5/5
TrustpilotAwesome experience
My property manager, Miss Brooke Nickless, is so helpful and she’s quick to respond too. I love her energy and personality and I have been very happy with our interactions
Bimpe · 20 June 2024
Agent replied · 11 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Bethel and Martin.
★★★★★ 5/5
TrustpilotPriscilla has been great
Priscilla has been great! Quick with responses are helping with any enquires
Bridget · 25 July 2024
★★★★★ 5/5
TrustpilotBlinds Fixing
Joynal came to fix our blinds that fell off the wall. He accommodated the skid on short notice, fixed the blains in less than 20 minutes, explained the issues and what he did. Overall great job!
Consumer · 22 February 2024
Agent replied · 11 June 2024
Thank you for taking the time to leave this review. We are pleased Joynal was able to solve your property issues efficiently and adequately. Always feel free to reach out to the team if you need any further assistance!
★★★★★ 5/5
TrustpilotGood letting agents
Leigh Hallett Has been brilliant after switching from another agency. Good efficient communication throughout process of finding tenants. Thanks you!
Richie · 28 November 2024
Agent replied · 23 December 2024
Hi Richie,Thank you for your kind feedback! We're thrilled Leigh provided efficient communication and made the process seamless. We appreciate your trust and look forward to working with you again!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
