John Payne London reviews

★★★★★ 5/5

Google

My boyfriend and I found the process of renting a house with John Payne a straightforward and transparent process. We were mainly helped by Dylan, (also shown the property by his colleague) and we have found them both easy to work with, …

Marylyn · 9 October 2020

★★★★★ 5/5

Google

Tracey Harvey and her team at John Payne Greenwich Estate Agents were a joy to work with throughout my search for the perfect property - right through to completion! Tracey's professional and personable service made the whole process stress-free and enjoyable. Thank you, Tracey!

Brett · 18 June 2020

★★★★★ 5/5

Google

Daisy and team were fantastic throughout a difficult sales/purchase process. They helped us find our dream home, without any insincere 'sales pitch', and then supported all parties through the process to completion. Highly recommended!

Niamh · 20 May 2022

★★★★★ 5/5

Google

Our main points of contact were with Daisy and Alison in the west Greenwich branch of John Payne. Both were a pleasure to deal with. We worked directly with Daisy for the marketing/selling of our property, which …

Neassa · 9 October 2021

★★★★★ 5/5

Google

John Payne have been very efficient in helping with our viewings and subsequently the purchase process. We mainly worked with Tracey and I found that she is knowledgeable with properties within the area, and she was able to leave us room …

S · 9 October 2020

★★★★★ 5/5

Google

My partner and I cannot recommend Daisy (and the rest of the team) enough. As first-time buyers, Daisy provided us with great insight into the area and gave invaluable knowledge about the property buying process, she always made time to …

Edward · 9 October 2020

★★★★★ 5/5

Google

We used John Payne to find our current flat in Greenwich and were very impressed by the service they offered. In particular we liked that they weren't over salesy and annoying so a big thumbs up to Liam who was our initial contact. I felt confident that I could trust him and John Payne during what can often be a stressful process. We also found John Payne very professional from liaising with the landlady, sorting out the contract, references, as well as the inventory process on moving into the property. For us they are also managing the property and on moving in we had two unforeseen issues which they fixed within two days of us reporting them. So a big thanks to them and as of this moment we recommend them.

Mike · 18 July 2020

★★★★★ 5/5

Google

Kevin Alison and Daisy were a great help to us in buying our flat, they were also always prompt with correspondence!

Kirsty · 20 May 2022

★★★★★ 5/5

Google

Darcie was amazing and managed to act quickly and brilliantly to help us complete on our rental. Lovely team

Charlotte · 18 June 2022

★★★★★ 5/5

Google

Darcie was amazing and managed to act quickly and brilliantly to help us complete on our rental. Lovely team

Charlotte · 20 May 2022

★★★★★ 5/5

Google

Daisy, Alison and the team supported me with the sale of my flat. They were efficient, friendly and helpful. Would highly recommend and use again!

Soph · 20 May 2021

★★★★★ 5/5

Google

I had the warmest welcome from agent Dylan Wright who immediately understood my housing needs and constraints. He carefully choosed the right properties for me to view and in no time I was able to call London my new home. I felt very much listened and guided through all phases and steps of the renting process. I would like to extend a sincere and huge thank-you for your precious help and kindness throughout the wholr process.

Stéphane · 18 June 2020

★★★★★ 5/5

Google

Came looking for an apartment this week and Lauren has been extremely helpful and professional. So far so good. Very fast response and understanding!

Elena · 22 May 2021

★★★★★ 5/5

Google

Fantastic service throughout, from viewings through to completion on our house. Daisy and Alison were extremely responsive and helpful, couldn’t have asked for more

Issie · 20 May 2021

★★★★★ 5/5

Google

Could not recommend Darcie as a letting agent more. Extremely efficient and responsive. Overall a simple process.

Josh · 20 May 2022

★★★★★ 5/5

Google

We have only a good impression of the John Payne agency's work. We have recently moved in. The whole procedure for renting an apartment to us went smoothly. We were receiving all information in a timely manner, stage by stage. Our questions were answered quickly. The apartment was prepared perfectly. Great job. Thank you!

Ekaterina · 20 May 2023

★★★★★ 1/5

Google

Terrible. Had to get out of contract after 6 weeks due to woeful number of viewings, zero feedback unless chased by me, no interest at all in the vendor relationship. and they were recommended to me! so disappointed.

Darren · 20 May 2024

★★★★★ 1/5

Google

Terrible estate agent in Greenwich. My boyfriend and I were interested in viewing multiple 2 bedroom terraced houses in Greenwich Cutty Sark and near Greenwich Park and it was impossible to get a viewing for the properties we were interested in despite being newly listed on Zoopla & Rightmove My partner had called and emailed trying to arrange a viewing and he didn't have any luck. I then tried 4 days in a row to arrange a viewing to be told "there's no on in the letting team to do this for you". No one from the Lettings Team ever came into contact with me or my boyfriend. At this point I decided to visit in person as we we were still trying to get a viewing. There's one male and he said he was Sales and not Lettings and tried to explain to me that this estate agent is shortstaffed. I'm very disappointed that we have been ignored and were not able to view some stunning properties in an area we love. Just going through this process wouldn't make me want to buy a property from this estate agent. Also FYI as a potential customer / client is not my problem or issue that you are short-staffed and don't have the capacity to arrange viewings due to having a small lettings team. Hire more people - there's plenty of people who would want to work for you and stop taking all the commission and profits. Greedy incompetent estate agents in Greenwich

Sophie · 10 October 2023

★★★★★ 5/5

Google

Recently purchased a property via the estate agent. The service provided was excellent. They were very prompt with their actions. The friendly staff were always available to assist me in every step of the process. Highly recommended!

Khairul · 20 May 2024

★★★★★ 5/5

Google

We recently sold our house in Greenwich though John Payne. The whole team were great, but especially Daisy, who dealt with our sale throughout the process, was superb. She was efficient, professional and punctual for viewing but also really personable. She is a credit to John Payne and we would highly recommend them as agents.

Samuel · 22 May 2019

★★★★★ 5/5

Google

Sue and the team worked very hard for the sale of my flat and I felt really looked after. My flat had a leak two days prior to completion and Sue had called for a plumber within the hour and the leak was fixed on the same day. They also …

Hnin · 9 October 2019

★★★★★ 4/5

Google

They were efficient and helpful. In particular Andrew guided me as to how to best request my creditscore and manage payment of deposit in parts, once we had viewed the property and it was clear that the offer and tenants seemed a good match. I would happily use this firm again when needed.

Roberts · 22 May 2017

★★★★★ 5/5

Google

Can demonstrated a very professional, seamless and simple approach to buying a house. Thank you for your personable approach.

Mandeep · 10 October 2024

★★★★★ 5/5

Google

We just sold our house with Daisy Paye and John Payne Greenwich and we could not be happier. We felt very looked after and the process was so smooth, you wouldn't believe it. Thank you for making such a huge occasion so manageable.

Themichaelconley · 20 May 2023