Trusted Agent profile · London
Verified
★★★★★
223 reviews across 1 platform
227 Greenwich High Road, London, SE10 8NB
John Payne's office in London, at 227 Greenwich High Road, is rated 4.7 out of 5 across 223 reviews on 1 platform, including 223 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleSam and the team at John Payne helped us sell (and 5 years earlier, buy) our flat near Maze Hill, Greenwich. Sam was top class throughout. He's extremely polite, attentive, patient and hardworking. He took control of everything and …
Thank you, Matt, for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received! Thanks, Customer Services
5/5
GoogleProfessional staff, friendly and helpful. Always find us good tenants and do all the necessary credit checks and right to rent checks. We've used them to let our property in Greenwich for many years.
Hi Glen Broadfoot, Thank you for taking the time to review your recent experience with our John Payne Greenwich West branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleWe had a very good experience with John Payne (particularly Ben Smith) selling our property.
Dear Riley Riley Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBen, Suzzannah and Daisy were incredibly helpful with the sale of our home. Very responsive, and made the process much easier than it could have been!
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Ben, Suzzannah and Daisy! If we can help further please do let us know. Thanks. Customer Services
5/5
GoogleWe were very impressed with Daisy and the team who did a great job leading on the sale of our property. We were in safe hands and they were an assured and calm presence in navigating the sale to Completion.
Super, thanks James for taking the time to post a 5 Star review for us! we are glad you are happy with the move. Karen Hedges- Acorn Customer Services
5/5
GoogleDaisy and the team at John Payne helped us sell our flat recently. They were a pleasure to deal with and Daisy in particular was a professional and sensible person to speak to at certain difficult points through the sale process.
Thank you Suchita, we really appreciate you writing such a lovely review. Karen Hedges-Acorn Customer Services
5/5
GoogleWe were very impressed with Daisy and the team who did a great job leading on the sale of our property. We were in safe hands and they were an assured and calm presence in navigating the sale to Completion.
Super, thanks James for taking the time to post a 5 Star review for us! we are glad you are happy with the move. Karen Hedges- Acorn Customer Services
5/5
GoogleExcellent service from offer to completion ! In buying my first property, my estate agent Suzzannah Rattenbury has been fantastic in making the process go smoothly and quickly. From my offer being accepted …
Thank you Herbie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Suzzannah and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleDaisy was friendly, helpful and a joy to work with. She’s a clear communicator, efficient and very responsive. A great person to have on your team. I was really expressed with the service I received and would recommend highly.
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager
5/5
GoogleStaff at West Greenwich were helpful from first contact to key collection. They took time to understand what I was looking for and send me details for appropriate properties, once my offer had been accepted they were diligent in keeping me up to date as the sale progressed.
Thank you Georgia for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleGodefroy & the team managed the sale of our house. They were helpful, organised and proactive. Thank you for your support
Dear Mena, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, John Payne West Greenwich
5/5
GoogleJohn Payne is a wonderful real estate company and Greenwich team is excellent. Darcie Lawrence was very helpfull and professional from the begining since we first met her and she did her best to find our lovely place in a very short time. …
Thank you Ayşegül for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Darcie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWould recommend to anyone looking in the Greenwich area. We worked with Lauren who was lovely, knowledgeable and immediately understood what we were looking for, and went above and beyond to find us a home we were really happy with. I have never had such an easy experience with an estate agents.
Thank you Miranda for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Lauren and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleAli was fantastic with making sure our purchase was moving ahead swiftly and went over and above to ensure both we and the vendor were happy. A great experience and would absolutely recommend!
Thank you Mirren for leaving us a 5* review. We are really happy that you were pleased with the service you received from Alison and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleHad a very professional and also human experience with JP Greenwich. It’s a stressful time moving a family and they were great! Thank you Ben and Daisy.
Thank you, Isabella, for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let us know. Thanks. Customer Services.
5/5
GoogleA big thank you to agent Darcie, who was going through all the procedures to rent an apartment for our family.
Hi Lana Fam, Thank you for the great review of our John Payne Greenwich West team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleWe recently sold through John Payne Greenwich and couldn’t recommend them more highly! Daisy and the team were honest, available, driven and worked really hard to get the sale over the line. There was a bump in the road with a flaky buyer …
Thank you Andy for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daisy and her team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleFantastic service. Highly recommend Ben to others looking to sell property in the area
Thats really kind of you Adam. Thanks for posting. with best wishes - The Acorn Group Customer services
5/5
GoogleJohn Payne handled the sale of our house in Greenwich. They were fantastic throughout and really earnt their fee, particularly Alison for her tireless chasing our vendor's solicitor!
Thank you Paul for your 5 Star review- It means a lot! Best wishes-Karen Hedges Acorn Customer Services
5/5
GoogleDaisy was everything we dreamed of from our estate agent: very knowledgeable, super efficient and determined to secure our sale at the best possible price. There were plenty of bumps along the way for us, not least the pandemic and ensuing …
Thank you Anne for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daisy and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI would certainly recommend using this estate agent to sell your property. Daisy worked impeccably, keeping me updated throughout the whole process. Everyone at the office in Deptford were polite and efficient in their work. I would like to thank everyone that worked on my property especially Daisy.
Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Daisy met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleAn excellent service from John Payne (Greenwich), provided by professional , friendly and knowledgeable people. Daisy Paye and her team all went the extra mile for both buyer and seller to make the process as stress free as possible with …
Thank you Barry for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daisy and the team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
1/5
GoogleProperty advertised with over inflated room sizes and overall sqft, misleading potential buyers. This was pointed out to them with evidence demonstrating the real size of/ dimensions, but didn’t take immediate action to address and were resistant. Would not recommend.
Dear Claire We are sorry to read that the experience you have had has led to you leaving a negative review. Would you be able to send me the details of the property in question so that we can investigate further please. Thanks Kind regards, The Acorn Group customerservices@acorngroup.co.uk
5/5
GoogleDaisy, Kevin and Alison were all brilliant to work with. They were very responsive throughout, helped us achieve the price we wanted and did everything within a short time period. Thanks for all the help!
Thank you Joe for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daisy, Kevin and Alison. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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