Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePut house on market in lockdown no problems at all. Chis handled the sale everything was professionally
Dealt with would recommend John Payne Lee Estate Agent's
Anthony · 24 March 2021
Agent replied · 19 June 2024
Thank you Anthony for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Chris met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleVery professional & felt at ease with both Will and Chris at the Lee branch. Would highly recommend.
Paul · 24 March 2022
Agent replied · 19 June 2024
Thank you Paul for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Chris and his Team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 4/5
GoogleChris was very hands-on with my sale. I appreciated his dedication.
Dina · 24 March 2018
★★★★★ 5/5
GoogleThe team provided an excellent service from start to finish. Regular updates throughout the entire process, personable team adding to a professional service.
Rosa · 24 March 2020
Agent replied · 19 June 2024
Thank you Rosa for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleHighly committed and efficient service. They were always available throughout a particularly stressful time in our lives. Thank you.
Melanie · 24 March 2021
Agent replied · 19 June 2024
Thank you Melanie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThe staff were efficient, courteous, responsive, understanding and acted at all times in a thoroughly professional manner.
Mary · 24 March 2021
Agent replied · 19 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAlways an excellent service going above and beyond!
Laura · 24 March 2022
Agent replied · 19 June 2024
Thank you Laura for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleExcellent customer service and very helpful
Racine · 24 March 2022
Agent replied · 19 June 2024
Thank you Racine for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleJohn Payne were excellent from beginning to end. Claire showed us a flat we hadn't planned to see but that we feel in love with. She and the team then worked really hard on all the processes of the sale. She was a real support as we were …
Pippa · 8 October 2018
★★★★★ 5/5
GoogleChris (the branch manager) was very professional from the start. We hadn’t moved for 32 years and so needed his expertise and experience. But it was the whole team who supported us from day 1. We got to know the sales team really well and …
Frank · 8 October 2019
★★★★★ 5/5
GoogleWe asked Chris if he could come over and give us a valuation. He came over straightaway. On the first day the property was on the market we had five viewings and by the end of that day we had received an offer for the full asking price …
Mike · 8 October 2017
★★★★★ 5/5
GoogleJohn Payne have provided me with the best support during conveyancing process! Claire Pay has kept me and the whole chain very well informed on what exactly we are waiting for and what the next steps can and should be. I'm extremely pleased with the professional service provided.
Timur · 24 March 2018
★★★★★ 4/5
GoogleI would thoroughly recommend John Payne Lee. My wife and I just sold our house through them and they were excellent in pushing the whole chain through and in always keeping us aware of what was going on. I would particularly like to thank …
Stephen · 8 October 2019
★★★★★ 5/5
GoogleFriendly staff, always keen to help and very responsive. Highly recommend.
Abi · 24 March 2020
Agent replied · 19 June 2024
Thank you Abi for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleJohn Payne is simply the best! When we decided to sell our home in South East London (Lewisham, Hither Green) we invited 5 estate agents in the area to quote. Out of the 5 John Payne was up on the top. They are frank, professional, …
Lakruwan · 8 October 2018
★★★★★ 5/5
GoogleWe had a difficult move and John Payne were brilliant. They kept the process moving when we thought our sale would fall through, their experience and patience were invaluable. I would always recommend them to anyone , Chris, Claire and Will are a great team.
Kate · 24 March 2019
★★★★★ 5/5
GoogleMy husband and I recently bought a house that was sold through John Payne, and we had a brilliant experience of the team. Of all the (many!) agents we registered with, Claire at John Payne was the only one who took real care to understand …
Georgina · 8 October 2017
★★★★★ 5/5
GoogleRating only, no written review.
Maxwell · 10 October 2026
Agent replied · 11 October 2026
Dear Maxwell Bailey! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
★★★★★ 5/5
GoogleMy family first encountered the Lee Office of John Payne back in 1985, as selling agents (in our move into Lee). Since then, we have had several other dealings with John Payne as seller and as buyer - and with positive outcomes each time. …
Johann · 8 October 2017
★★★★★ 5/5
GoogleChris Wadeson at John Payne handled out purchase of a lovely house in Lewisham. He was attentive, professional and supportive throughout. I wouldn't hesitate to use John Payne for the sale of our property (not that we intend to sell for some time). Thank you
Tristan · 22 August 2017
★★★★★ 5/5
GoogleI first had dealings with John Payne back in 2013 when purchasing a property in Lee. Will Hughes provided an excellent service during the purchase process, so much so, we decided to use JP again when renting out our flat. During the …
Christine · 8 October 2018
★★★★★ 5/5
GoogleI would really rate the Lee branch of John Payne estate agents and their staff. Buying and selling a house can be pretty stressful and they are all so helpful and proactive that it really helped us through the process. Fantastic customer …
Holly · 8 October 2017
★★★★★ 5/5
GoogleI had a great experience buying my house in Hither Green from John Payne. They were a refreshing change from other estate agents - really listened to what I was looking for, were very helpful and supportive. My purchase went through …
Joanna · 8 October 2017
★★★★★ 5/5
GoogleWe were provided a very professional service by Mark Horak in the letting department. He's negotiated hard on our behalf. I would highly recommend both him and his company for anyone who is looking to rent in South East London
Tamas · 24 March 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
