5/5
GoogleRating only, no written review.
Agent replied · 7 May 2026
Dear Christopher Tirrell! Thanks for the amazing review and star rating! All the best, Customer Care Team
Trusted Agent profile · London
Verified
John Payne London reviews
★★★★★
290 reviews across 1 platform
119 Burnt Ash Road, London, SE12 8RA
John Payne's office in London, at 119 Burnt Ash Road, is rated 4.9 out of 5 across 290 reviews on 1 platform, including 290 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for John Payne, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleVery impressed with the professionalism of everyone at John Payne in both the Blackheath office and Lee office. Would highly recommend them as an estate agent!
5/5
GoogleRating only, no written review.
Agent replied · 24 March 2026
Dear Ben De Bosdari, Thank you for the great review of our John Payne Lee team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleVery friendly and professional agents. They have been extremely helpful from helping sort probate valuations through to completing sale. Kept us well informed throughout the process
5/5
GoogleRating only, no written review.
Agent replied · 24 March 2026
Dear Eliot Ellis-Brown, Thank you for the great review of our John Payne Lee team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 24 March 2026
Dear, Sophie Fuller! Thanks for the great review! All the best, Customer Care Team
5/5
GoogleWe've both bought and sold through John Payne. Both times process was made easier by their expertise and prompt communication. Would use again.
4/5
GoogleDealing with John Payne estate agents was a simple, easy and relatively pain free process. The staff were friendly and supportive.
5/5
GoogleThe most helpful estate agents I have ever come across. Very honest and knowledgable.
5/5
GoogleThe agents were honest and helpful. I would not hesitate to use them again.
5/5
GoogleThe John Payne staff were very helpful and communicative.
5/5
GoogleExcellent service,professional team, helpful. I recommend to everybody.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Thanks for the 5 star review. Customer Services
5/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Thanks Michael for the 5 star review. Andrew Roberts - Customer Relations Manager
5/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Thanks Sergey for the 5 star review. Andrew Roberts - Customer Relations Manager
5/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Thanks claire for the 5 star review. Andrew Roberts - Customer Relations Manager
5/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Hi Remee. Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you have received from the Lee team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
4/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Thank you MAKARY for the 4 star review. Andrew Roberts - Customer Relations Manager
3/5
GoogleStaff are good
Agent replied · 19 June 2024
Thank you for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from our team but would love to know how we could have achieved 5 stars! If you … More
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about John Payne London
How many reviews does John Payne London have?
John Payne's London office has 290 reviews across 1 platform: 290 on Google.
What is John Payne London's rating?
John Payne London is rated 4.9 out of 5 across all 290 reviews, and 4.9 out of 5 on Google from 290 reviews.
Has John Payne won any awards?
Yes. In The Trusted Agent 2026 awards: John Payne, London won Trusted Agent.
Where is John Payne's London office?
John Payne London, 119 Burnt Ash Road, London, SE12 8RA.
