John D Wood and Co Lettings London reviews

★★★★★ 5/5

Trustpilot

Great overall experience with John D Wood Fulham

Great overall experience when renting a flat in Fulham through John D Wood.Eduard Popa was extremely helpful with my flat search. He was able to address all questions about the property I was inquiring about in a very professional and reliable manner.Finding a flat in February 2022 when most companies and universities are asking people to come back to London had become an impossible mission, taking most of my evenings and weekends.I walked into John D Wood at 10am on a Saturday, and by 2.30pm, my offer had been accepted and one week deposit paid to secure the property. Eduard removed the property from the website in front of me to avoid any future misunderstandings. The rest of the team were really helpful in the following days as we worked through the references process and the tenancy agreement.Eduard, Abigail and Lola, a team of superstars at John D Wood Fulham!I definitely recommend this team to anyone looking for a flat in Fulham.

Luis · 18 February 2022

★★★★★ 5/5

Trustpilot

I had a fantastic experience with David…

I had a fantastic experience with David and the Docklands team. They were professional, approachable, and incredibly helpful throughout. As a first-time renter, I was a bit unsure of the process, but they made everything feel simple and completely stress-free.

Matt · 17 April 2026

★★★★★ 5/5

Google

Paris was exceptional in finding us an outstanding flat in Holland Park. I was completely impressed with the professionalism and customer service. A very patient man whom I highly recommend!

Hanne · 16 April 2025

★★★★★ 5/5

Trustpilot

Great experience dealing with Bradley…

Great experience dealing with Bradley Gilchrist from the Beckenham branch. He made it all so seamless and hassle free. His knowledge and expertise is something you don’t come across very often and was very much appreciated. Highly recommended!

Sofia · 1 May 2026

★★★★★ 5/5

Google

I have recently let our flat in Notting Hill through your Notting Hill Gate office. I found the whole experience very professional. Everything was explained to me at ever stage. I have enjoyed dealing with all of Rupert and Harry's team. I would recommend to other landlords. The tenant they found is perfect. Thank you.

Christian · 22 June 2020

★★★★★ 5/5

Google

Louna at JD Woods has been a great pleasure to work with. They let my property immediately to fantastic tenants. The on-board process as a landlord has been so well organised and professional. Thank you again!

Spencer · 16 April 2023

★★★★★ 1/5

Trustpilot

I would like to put 0 or less but it’s…

I would like to put 0 or less but it’s not possible, the estate agent John D Wood in Weybridge it’s a joke so unprofessional, ignoring customers after paying the deposit, only to don’t return them back with the pathetic excuse (Tegan Ellis).I don’t understand how can existing on the market the estate agency like this one , with so many 1 star reviews, apparently they try to take advantage and don’t return the money because I’m foreigner .Giorgio Mitu

Ciprian · 8 August 2023

★★★★★ 5/5

Trustpilot

Fresh in the UK and never let a…

Fresh in the UK and never let a property, was a little nervous but david and the docklands team were amazing, guided me through the whole process and even met me at the property for the move in.

Julija · 18 April 2026

★★★★★ 5/5

Trustpilot

I was looking for a 2 bed in Notting…

I was looking for a 2 bed in Notting Hill and they helped me to find the right property! I will strongly recommend working with Paris, he has a great knowledge of the area and the market!

Alessandro · 23 April 2026

★★★★★ 5/5

Trustpilot

Becca is a star.

Becca is a star.I have recently rented a flat in London via JDW team. Bec has showed us the flat and answered all my detailed questions in every step with very detailed answers. She handled all our concerns during the conveyancing process with delicacy. She always came up with the best solutions to the problems and pleased both parties until the day we signed. Thank you Bec for such a smooth process.

Konstantinos · 5 October 2022

★★★★★ 5/5

Google

I have recently become involved in a property let managed by John D Wood. It's all new to me but Zara and the team have been so helpful, friendly and patient guiding me through what needs to be done. I was nervous at the beginning of the process but now feel very confident.

Marie · 22 June 2020

★★★★★ 5/5

Google

Thanks Zara for everything. The 3 guys moved in perfectly, So tidy and well behaved. Crikey one has to take one's shoes off before entering the apartment. It was quite amazing how you found these perfect tenants. And whist the house was still under construction (exterior mainly). Thanks again. Really appreciate all. Caroline

Caroline · 22 June 2020

★★★★★ 5/5

Google

Louna was great, she is helpful, knowledgeable and reliable. She is the best i have dealt with !

Sabrina · 16 April 2024

★★★★★ 5/5

Trustpilot

Great Lettings Support Centre

As a landlord, the Lettings Support team at the Docklands & City branch genuinely exceeded my expectations. Bryan Norton Crail in particular was brilliant in a) securing a buildings insurance claim for a leaking pipe and b) holding the management company to account and getting them to accept responsibility.

D.Morris · 30 December 2025

★★★★★ 5/5

Google

Jessie is brilliantly proactive, I was so impressed as she did all the hard work for me

Rosalyn · 16 April 2024

★★★★★ 5/5

Google

Wow wow wow - Best office I've dealt with since and having been renting in London since 2006. Extremely helpful, honest and professional - unlike all the other agencies in London. Throughout the process, the team (Jessie and Louna whom I dealt with) had a super gentle and open approach, were available to answer any questions, working with both the landlord and myself to find an agreement that works for both parties. They've been extremely supportive throughout. Highly recommend to anyone looking for a flat to London. What a pleasurable experience working with them. Thank you John D Wood for helping me find the perfect flat.

Rasha · 16 April 2023

★★★★★ 5/5

Google

We highly recommend Carlotta Plasencia who helped us find our new home within just one day of search. The entire process was finished within a week. We would love to thank Carlotta and John D Wood & Co. Notting HIll for their impressive efficiency, professionalism and patience with all our requests and questions!

Zorana · 23 June 2019

★★★★★ 5/5

Google

Excellent service especially from Property Manager Marcel S. Every time that I emailed or called he always managed to get things sorted and fixed. Super kind, excellent customer care. Highly recommending John D. Wood Notting Hill Gate because Marcel is amazing.

Ann · 16 April 2022

★★★★★ 5/5

Trustpilot

I recommend these guys to anyone who listens!

I’ve worked with Rupert, Ellie & Zara at the Notting Hill branch of John D Wood for a number of years. It’s so refreshing to work with agents that really care about the entire letting process & not just getting the contract signed! Their due diligence is second to none & they actually do what they say they are going to do! I recommend these guys to anyone who listens because it’s hard to find people like this in the industry.

Alice · 21 January 2021

★★★★★ 5/5

Google

I couldn’t have asked for better service from Paris and Julia at John D Wood. Paris’s attention to detail and Julia’s expert management made the process seamless. Their professionalism, dedication, and care turned a stressful journey into a smooth success!

Ali · 16 April 2025

★★★★★ 5/5

Trustpilot

The Battersea Team were brilliant to…

The Battersea Team were brilliant to deal with in the sale of our property. Fred in particular was fantastic to deal with throughout the sale process. As we were immigrating to New Zealand during the sale process and had departed the UK after accepting an offer but before exchange of contracts, Fred was exceptional with providing feedback and assisting us when opposite time zones were a challenge. I would have no hesitation recommending John D Wood to other sellers in Battersea and a big thanks to Fred for all his help!

Paul · 24 November 2020

★★★★★ 1/5

Trustpilot

Mice infestation by a John D Wood managed property

I strongly recommend doing your due diligence before renting a John D Wood-managed property on Courtfield Road.

Dianni · 12 August 2026

★★★★★ 5/5

Google

Absolutely fantastic experience with the team. Extremely transparent in their approach with quick resolution of queries, especially in this competitive market. Jessie and the team are doing a fantastic job!

Akhil · 16 April 2023

★★★★★ 1/5

Trustpilot

Jaw-droppingly useless

To describe the agents of the Wandsworth branch of John D Wood as 'incompetent' is to do that word a disservice. Their inability to do even the most basic elements of their job would be hysterically funny if you were not the one to bear the brunt of their idiocy. From the moment I moved in as a tenant to when landlord sold the house, any interaction with John D Wood would leave me agog at how utterly useless and unnecessarily aggressive they were at their jobs. They treated us tenants as though we were pests and an annoying inconvenience. Their bias towards our landlord wasn't hidden, and we were lucky that we had a good relationship with him that CCing him into our communications with John D Wood would lead to a solution to whatever we were trying to sort out. They surpassed themselves in incompetency when our landlord sold our house. "24 hours notice for viewings? Nah, we'll just turn up with interested buyers when we want." I came home early from work one day to find viewers ALONE IN THE HOUSE who said that the agent had "just left". Said agent also insisted that we allow the eventual buyers bring their family around on a day to view that we had said multiple times that we could not accommodate, making a viewing appointment and not turning up to the viewing, leaving me to deal with the frustrated would-be viewers. But a standout communication from this agent was when we emailed our concerns about potentially not being able to move should a national lockdown occur and being told that we were "being unnecessarily hysterical" and being "ensnared by media speculation". Upon that, we decided to leave sooner than we had planned, which turned out to be a couple of days before lockdown happened.There is also no internal communication between agents and a lot of buck-passing from what I can gather. TL;DR John D Wood's agents are incompetent, useless at their jobs, aggressive and dismissive to tenants, will not reply to communications from tenants, but will harass tenants almost hourly if they want something done "ASAP". Avoid at all costs if you are looking to rent, and be wary if you are a landlord/looking to sell.

Marian · 13 August 2020