Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProperty buying transaction…
I completed a flat buying transaction with David, Simon and team from John D. Wood Earl's Court LondonDavid and team were responsive and well understood my property expectations from startI was only contacted with regards to the viewing of properties that matched my requirements.The team went the extra miles to ensure that the final phase of the transactions was completed as expected.I would highly recommend the service of John D. Wood and most particularly, of Dacid and Simon who worked in partnership with me during that transaction
AFC · 10 August 2023
★★★★★ 5/5
GoogleWe worked with Ellie and she has been great from beginning to end. She was responsive and helpful from seeing the place to after we signed the papers. After we moved in, we asked for some additional support and she was always happy to provide it. We were not just a number that was done once the paperwork was finished. Will be sending people her way who are looking, she is lovely.
Helena · 23 June 2019
Agent replied · 21 June 2024
Hi Helena,
Thank you for your wonderful 5* review of Ellie and the whole John D Wood team. It is great to read that you found our team so helpful and professional. I will of course make sure your kind words are forwarded to Ellie. Best wishes, Scott
★★★★★ 5/5
GoogleI received terrific service from JDW - particularly from Eva - an astute & tenacious negotiator who got my flat sold very quickly & was very supportive & available the whole time & paid very close attention to not just the selling process but all the way to completion! I would highly recommend her to sell your property!
Antony · 16 April 2025
Agent replied · 26 December 2024
Hello Antony, thank you for your fantastic 5* review! We're delighted to hear that Eva provided you with such excellent service and support throughout the selling process. Your recommendation means a lot to us.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleParis was amazing! Super helpful throughout the process.
Isabella · 30 April 2025
Agent replied · 25 December 2025
Hello Isabella,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Paris was super helpful throughout your process.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
Trustpilot“ They Actually Looked for Solutions”
I didn’t exactly have the smoothest transition from my old home to the new one, plenty of hiccups and frustration along the way thanks to the new renting rules.
Katalin · 8 September 2026
★★★★★ 5/5
TrustpilotI had a really positive experience…
I had a really positive experience dealing with Ollie throughout my time with the property. He was always professional, responsive, and genuinely helpful whenever I had a question or needed assistance.
Josh · 28 August 2026
★★★★★ 5/5
TrustpilotQuick and stress-free move
I had a really good experience working with Paris Merico from John D Wood & Co. while looking for a flat in Notting Hill. He was super quick, practical, and always easy to reach, replying straight away to calls and messages and really trying to sort things out fast.
Zuzana · 23 April 2026
★★★★★ 5/5
GoogleJulian was very helpful. Many thanks
Tarka · 16 April 2025
Agent replied · 16 April 2026
Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotI have been renting with John D Wood…
I have been renting with John D Wood for over 13 years and over this time the staff have been efficient, helpful and do a great job.
C · 9 September 2026
★★★★★ 5/5
GoogleThe flat we have been renting this past year is managed by John D Wood and I can highly recommend them - particularly Marcel Schmidt our property management agent. Always professional and a pleasure to deal with, incredibly responsive at all times, and practical, quick and effective to sort out through the different issues that have arisen throughout the tenancy. Many thanks!PositiveResponsiveness, Professionalism
Ana · 22 June 2020
Agent replied · 21 June 2024
Thank you for your 5* review! Your brilliant comments will be passed on to our local team. Stay safe and kind regards, Scott @ Customer Relations
★★★★★ 1/5
TrustpilotAVOID JDW AT ALL COSTS
PLEASE PLEASE PLEASE do not subject yourself to the JDW Weybridge office if you can avoid it - they have provided easily the worst service we have ever experienced. We have been renting for 3 months in a JDW managed house. There are multiple material ongoing issues from a leaking roof to broken heating and the agent does not do anything about - for months. We have a 1 year old child who is suffering constant sickness now. They have lied to us about repair parts being ordered and have not held the landlord accountable for fixing anything. Jazz Dillon is of particular incompetence. She has promised us a call with senior management and of course, radio silence.
Bryn · 11 December 2022
★★★★★ 5/5
TrustpilotI had an excellent experience working…
I had an excellent experience working with Tushar at the Docklands office. He assisted me with the sale of my property. I found him to be knowledgeable, approachable, and ensured the process was significantly more efficient. I greatly appreciate his support and would highly recommend his services.
R · 17 April 2026
★★★★★ 5/5
TrustpilotExcellent experience with John D Wood Wimbledon
We recently completed the purchase of a flat in Wimbledon through John D Wood & Co and had a very positive experience from beginning to end.
Norayr · 6 September 2026
★★★★★ 5/5
TrustpilotFrom start to finish with seeking a…
From start to finish with seeking a rental property, Amanda and Anna were so helpful in guiding me through the process so everything ran smoothly up to when I moved in. Even the Landlord was present then to show me all about the appliances.I cannot commend John D Wood highly enough as regards letting properties to a tenant such as myself.
Nigel · 29 February 2024
★★★★★ 5/5
GoogleI've had a great experience with Jessie who was very efficient, courteous and made me laugh! Everything was easy and moved quickly. I'm very happy indeed!
Kathy · 16 April 2024
Agent replied · 21 June 2024
Thank you for your superb 5* review Kathy. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotDesperately waiting for the keys
It has been already two days since signing the rent agreement and paying upfront the full rent for a year yet the keys not released. I don't recommend to use JDW's services for real estate rentals. It is a total disaster and frustration.
Sinan · 18 April 2026
★★★★★ 4/5
TrustpilotJohn D Wood Wandsworth Positive Feedback
We have dealt with John D Wood in Wandsworth both to purchase a property and to sell one. Our experience has been positive, particular with Stewart Harrison, Head of Sales, who was extremely responsive, knowledgeable and on the ball. Stewart always took the time to speak to us, answer questions and give advice. Jimmy Gallagher was also fantastic.
H · 23 March 2024
★★★★★ 1/5
TrustpilotSuch a terrible experience!
We have had such a bad experience with John D Wood in Battersea. Their lettings team doesn’t respond to e-mails, paperwork is done incorrectly, keys for our house weren’t accounted for. The management of this office is equally as diabolical and I would steer clear of using them in any capacity.
Polly · 10 February 2026
★★★★★ 5/5
GoogleWe've had an amazing experience with JDW, first as a lettings agent for our flat for over 10 years and then as sales agent when we decided to sell. Julian, Eva and the entire team was absolutely amazing through the whole process.
Daanish · 30 June 2025
Agent replied · 10 August 2025
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotFirst time buyer - Andrina Craig
First time buyer - just completed on the purchase and have moved in.My experience with Andrina Craig of John D Woods had been outstanding from start to finish. She was warm and personable, in which I felt comfortable in being honest with her regarding my thoughts and questions. She assisted me with all queries from the very start, in which I had many as you’d expect from a first time buyer. Andrina had made my experience a highly pleasant one in which I felt reassured until the end. I honestly am so thankful that she was in charge of my property purchase. Now that it’s completed, I can be genuine with this review. Andrina was amazing. I don’t really know what else to say. I will be recommending John D Woods to my peers for the foreseeable future - specifically Andrina Craig. Thank you so much for your help, I wish you all the best.Ki
Ki · 21 May 2022
★★★★★ 5/5
GoogleHad a great experience purchasing a property with John D Wood. Lily was really helpful and efficient along the whole process. Highly recommend!
Kumeren · 16 April 2024
Agent replied · 21 June 2024
Hi Kumeren, Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
★★★★★ 5/5
GoogleI had a great experience finding a flat through John D Wood. Jessie was especially helpful, and went above and beyond. Would reccomend!
Sebastian · 16 April 2024
Agent replied · 21 June 2024
Hi Sebastian, Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
★★★★★ 5/5
GoogleI would like to thank Ellie Bowers for her professionalism and her attention. I highly recommend her as she is just brilliant in her job.
She always listen and understand the client needs to meet their expectations, thanks to you I have another vision of estate agent, you are amazing.
Thank you so much for all your help.
Myriam
Myriam · 23 June 2019
Agent replied · 21 June 2024
Thank you Myriam, your kind words and 5* rating are very much appreciated. Best wishes, Mark
★★★★★ 5/5
GoogleVey professional agency with great customer service.
Ellie was super fast arranging the viewing. She was very polite and provided all the details about the flat.
Paperwork and check-in processes were done in a timely and professional manner thanks to Ellie and Zara.
Thank you very much for everything!PositiveResponsiveness, Quality, Professionalism, Value
Spyros · 22 June 2021
Agent replied · 21 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
