John D Wood and Co Lettings reviews

★★★★★ 5/5

Google

I can only talk positively about John d wood and Daniel who my self and my partner had the pleasure of dealing with, while we purchased a property. An extremely professional and knowledgeable individual who was always ready to answer any questions we presented with the most up to date information. knowledgable in all aspects of the property and area, making us feel very at ease with the whole process from start to finish. It would be a pleasure to work with both Daniel and john d wood again in the future. A great house moving experience.

David · 21 June 2023

★★★★★ 5/5

Google

Huge thank you to Becca and the team for all their help in finding us a flat. Becca went above and beyond in finding a place and helping us secure it.

Megan · 21 June 2023

★★★★★ 5/5

Google

We are about to start a new rent and Charlotte was great in aiding us providing all the info needed to close quickly and smoothly the new tenancy agreement. Nice job!

Roberto · 21 June 2023

★★★★★ 5/5

Trustpilot

I recommend these guys to anyone who listens!

I’ve worked with Rupert, Ellie & Zara at the Notting Hill branch of John D Wood for a number of years. It’s so refreshing to work with agents that really care about the entire letting process & not just getting the contract signed! Their due diligence is second to none & they actually do what they say they are going to do! I recommend these guys to anyone who listens because it’s hard to find people like this in the industry.

Alice · 21 January 2021

★★★★★ 5/5

Google

The team are wonderful especially Kelly, Rebecca and Oscar. They go above and beyond their remit. I couldn't have managed without them. They have made my life as a landlord so much easier. I put my trust in them. I would highly recommend them.PositiveResponsiveness, Professionalism

Carol · 25 August 2021

★★★★★ 5/5

Google

I have been a very happy customer of JDW Parson Green branch since 2009 - I have bough, rented out and later sold my property through them. This team remains highly professional, efficient and reliable in every possible circumstance! …

Lika · 16 April 2025

★★★★★ 5/5

Trustpilot

The Battersea Team were brilliant to…

The Battersea Team were brilliant to deal with in the sale of our property. Fred in particular was fantastic to deal with throughout the sale process. As we were immigrating to New Zealand during the sale process and had departed the UK after accepting an offer but before exchange of contracts, Fred was exceptional with providing feedback and assisting us when opposite time zones were a challenge. I would have no hesitation recommending John D Wood to other sellers in Battersea and a big thanks to Fred for all his help!

Paul · 24 November 2020

★★★★★ 5/5

Google

Munroe has been exceptional in helping me find a flat in Fulham area.

Kaan · 6 June 2024

★★★★★ 1/5

Trustpilot

Mice infestation by a John D Wood managed property

I strongly recommend doing your due diligence before renting a John D Wood-managed property on Courtfield Road.

Dianni · 12 August 2026

★★★★★ 5/5

Google

Very happy with the service provided by John D Wood, our contact Charlotte has been really friendly and responsive. I would recommend to others looking for a property.

Finn · 21 June 2023

★★★★★ 1/5

Trustpilot

Jaw-droppingly useless

To describe the agents of the Wandsworth branch of John D Wood as 'incompetent' is to do that word a disservice. Their inability to do even the most basic elements of their job would be hysterically funny if you were not the one to bear the brunt of their idiocy. From the moment I moved in as a tenant to when landlord sold the house, any interaction with John D Wood would leave me agog at how utterly useless and unnecessarily aggressive they were at their jobs. They treated us tenants as though we were pests and an annoying inconvenience. Their bias towards our landlord wasn't hidden, and we were lucky that we had a good relationship with him that CCing him into our communications with John D Wood would lead to a solution to whatever we were trying to sort out. They surpassed themselves in incompetency when our landlord sold our house. "24 hours notice for viewings? Nah, we'll just turn up with interested buyers when we want." I came home early from work one day to find viewers ALONE IN THE HOUSE who said that the agent had "just left". Said agent also insisted that we allow the eventual buyers bring their family around on a day to view that we had said multiple times that we could not accommodate, making a viewing appointment and not turning up to the viewing, leaving me to deal with the frustrated would-be viewers. But a standout communication from this agent was when we emailed our concerns about potentially not being able to move should a national lockdown occur and being told that we were "being unnecessarily hysterical" and being "ensnared by media speculation". Upon that, we decided to leave sooner than we had planned, which turned out to be a couple of days before lockdown happened.There is also no internal communication between agents and a lot of buck-passing from what I can gather. TL;DR John D Wood's agents are incompetent, useless at their jobs, aggressive and dismissive to tenants, will not reply to communications from tenants, but will harass tenants almost hourly if they want something done "ASAP". Avoid at all costs if you are looking to rent, and be wary if you are a landlord/looking to sell.

Marian · 13 August 2020

★★★★★ 5/5

Trustpilot

Thank you Denise

Denise at the Beckenham branch was fantastic at keeping me informed of progress throughout the sales period from initial offer to exchange and completion. She was very proactive in following up and assisting with the resolution of outstanding queries. Thanks Denise

Steve · 29 July 2024

★★★★★ 5/5

Trustpilot

I just moved into a new flat in Notting…

I just moved into a new flat in Notting Hill. The team was always very responsive, on top of everything! I’m so happy with my new property and the service they’ve provided.

Andrea · 23 April 2026

★★★★★ 5/5

Trustpilot

Helpful and friendly

Always very helpful,friendly and supportive whilst remaining professional. Gave good advice. Appreciated individual circumstances. Always answered my queries. Stayed with us through a long process with a positive outcome.

Jane · 15 May 2026

★★★★★ 5/5

Trustpilot

Easy first time buying experience at JDW

Working with Sophie and the rest of her team to purchase my first flat has been great. Always quick to get back to me, friendly and making the home buying experience positive.

Anon · 22 April 2026

★★★★★ 5/5

Google

Adrian and his team did a wonderful job of making the selling process extremely smooth and straightforward. I wouldn’t hesitate to work with Adrian and JDW again.

Joseph · 21 June 2023

★★★★★ 5/5

Trustpilot

Great help

Thank you, Paris and staff at Notting Hill office for doing a great job renting out our two-bedroom flat despite a tough market. We really appreciate your hard work and professionalism.

Melanie · 24 April 2026

★★★★★ 5/5

Trustpilot

Chiswick Lettings Team

Laura and her team in the Chiswick Rental offices went the extra mile in advising us on every aspect of finding a new tenant for our property including help with plumbers, decorators and removals and most importantly in finding us a good selection of prospective new tenants to choose from. A very hands on operation with excellent customer service and support.

David · 1 March 2023

★★★★★ 5/5

Google

My experience with John D Wood has been painless and successful. I have been dealing with Molly Derbyshire in the Parsons Green office. She has been patient, super professional and enthusiast about the property. I would highly recommend her either to buyers or sellers.... she knows her business!

Gerard · 3 November 2024

★★★★★ 5/5

Trustpilot

Excellent service from start to finish!

I'd like to thank the whole team at John D Wood in South Kensington and in particular Umar and Angelo for introducing a buyer and working together with all parties (solicitors, managing agents, freeholders, buyer and vendor) in a friendly, personalised and dedicated way from start to finish. Although the whole process - from offer and sales memorandum till exchange of contracts and completion of the sale at the agreed price - took approximately 12 weeks, Umar and Angelo have always kept me informed of every single step towards achieving a successful sale. It was often just a text or quick phone call - even on a Sunday - which kept me motivated throughout the process. I believe that with John D Wood I have been in very good hands and would therefore highly recommend them.

Mark · 6 June 2019

★★★★★ 5/5

Google

Really good agent who helped us complete on our property. Clear in their communication and helped throughout. Jamie and Molly we’re both fantastic throughout

Mike · 24 August 2025

★★★★★ 4/5

Google

We are happy with the service provided. Nicole was very helpful and friendly. They could be more prompt in preparing the tenancy agreement, amending it and preparing the flat prior to the move but some delays are expected. Good professionals overall.

Ioannis · 21 June 2021

★★★★★ 1/5

Trustpilot

DO NOT RENT WITH JOHN D WOOD UNLESS YOU LOVE STRESS 6 months of hell. No ventilation, health hazard.

They are the worst letting agent we’ve ever dealt with, do not rent or buy with this company, complete incompetence at all levels of management. They will cost you money, time, stress & potentially your health, it is not worth it! When we moved out we also recieved our deposit back in full just for clarity. (Though it took much longer than it should have)

Louis · 14 May 2025

★★★★★ 5/5

Google

Becca Duggan was of great assistance in respect of our move in Fulham and all the arrangements passed off smoothly; our thanks to her.

Julian · 21 June 2023