Trusted Agent profile
★★★★★
344 reviews across 2 platforms
287 New Kings Road, London SW6 4RE
John D Wood and Co Lettings's London office at 287 New Kings Road is rated 4.0 out of 5 across 344 reviews on two platforms, including 146 Google reviews rated 4.9. The 198 Trustpilot count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.
Trusted Agent 2026 results for John D Wood and Co Lettings. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotI had an excellent experience working…
I had an excellent experience working with Tushar at the Docklands office. He assisted me with the sale of my property. I found him to be knowledgeable, approachable, and ensured the process was significantly more efficient. I greatly appreciate his support and would highly recommend his services.
5/5
TrustpilotExcellent experience with John D Wood Wimbledon
We recently completed the purchase of a flat in Wimbledon through John D Wood & Co and had a very positive experience from beginning to end.
5/5
GoogleThank you so much to Molly and Adrian at John D Wood Parson’s Green - great customer service and resilience and excellent outcome for the sale of my house
Laila thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleI worked with Felix securing a flat and he was brilliant. We had such a difficult time trying to find somewhere and he was always on hand to answer any questions or concerns. Very happy with my experience!
Thank you Jessica for your wonderful comments and for the 5* review! Best Wishes, Scott @ Customer Care
5/5
TrustpilotFrom start to finish with seeking a…
From start to finish with seeking a rental property, Amanda and Anna were so helpful in guiding me through the process so everything ran smoothly up to when I moved in. Even the Landlord was present then to show me all about the appliances.I cannot commend John D Wood highly enough as regards letting properties to a tenant such as myself.
5/5
GoogleWe have found Charlotte Puttock to be always very professional in finding and referencing tenants She always friendly and available to deal with any issues She has a great knowledge of the area and is an asset to the Parsons Green office
Hello Louis, Thank you for your wonderful 5* review! We're thrilled to hear that Charlotte has been professional and helpful in finding and referencing tenants for you. Her knowledge and dedication are indeed invaluable to our Parsons Green office. Best regards, Lucy, Customer Relations Team
1/5
TrustpilotDesperately waiting for the keys
It has been already two days since signing the rent agreement and paying upfront the full rent for a year yet the keys not released. I don't recommend to use JDW's services for real estate rentals. It is a total disaster and frustration.
4/5
TrustpilotJohn D Wood Wandsworth Positive Feedback
We have dealt with John D Wood in Wandsworth both to purchase a property and to sell one. Our experience has been positive, particular with Stewart Harrison, Head of Sales, who was extremely responsive, knowledgeable and on the ball. Stewart always took the time to speak to us, answer questions and give advice. Jimmy Gallagher was also fantastic.
5/5
TrustpilotFirst time buyer - Andrina Craig
First time buyer - just completed on the purchase and have moved in.My experience with Andrina Craig of John D Woods had been outstanding from start to finish. She was warm and personable, in which I felt comfortable in being honest with her regarding my thoughts and questions. She assisted me with all queries from the very start, in which I had many as you’d expect from a first time buyer. Andrina had made my experience a highly pleasant one in which I felt reassured until the end. I honestly am so thankful that she was in charge of my property purchase. Now that it’s completed, I can be genuine with this review. Andrina was amazing. I don’t really know what else to say. I will be recommending John D Woods to my peers for the foreseeable future - specifically Andrina Craig. Thank you so much for your help, I wish you all the best.Ki
5/5
GoogleSuper professional agency with a really nice team. They use a very much consultant approach to really understand what the clients on both sides want! Charlotte was fab and very conscientious.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you to the whole team who have been so professional over the management of a long rental of a flat and then subsequent sale. You made it look easy. Thanking you Milly
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleAmazing service from Becca and the team. Helped me out every step of the way to find a flat to rent and always replied very quickly. I really recommend using JDW if you’re looking to rent!
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotGreat overall experience with John D Wood Fulham
Great overall experience when renting a flat in Fulham through John D Wood.Eduard Popa was extremely helpful with my flat search. He was able to address all questions about the property I was inquiring about in a very professional and reliable manner.Finding a flat in February 2022 when most companies and universities are asking people to come back to London had become an impossible mission, taking most of my evenings and weekends.I walked into John D Wood at 10am on a Saturday, and by 2.30pm, my offer had been accepted and one week deposit paid to secure the property. Eduard removed the property from the website in front of me to avoid any future misunderstandings. The rest of the team were really helpful in the following days as we worked through the references process and the tenancy agreement.Eduard, Abigail and Lola, a team of superstars at John D Wood Fulham!I definitely recommend this team to anyone looking for a flat in Fulham.
5/5
TrustpilotI had a fantastic experience with David…
I had a fantastic experience with David and the Docklands team. They were professional, approachable, and incredibly helpful throughout. As a first-time renter, I was a bit unsure of the process, but they made everything feel simple and completely stress-free.
5/5
TrustpilotGreat experience dealing with Bradley…
Great experience dealing with Bradley Gilchrist from the Beckenham branch. He made it all so seamless and hassle free. His knowledge and expertise is something you don’t come across very often and was very much appreciated. Highly recommended!
5/5
GoogleWe recently purchased an apartment in Fulham through John D Wood. They were a pleasure to deal with and the agent responsible was clear and professional throughout. She kept us well informed and dealt with our various enquires promptly and clearly. Top marks to Alexandra and her team.PositiveResponsiveness, Quality, Professionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleCharlotte was a great help while we were looking for a property to rent and made the experience a lot more seamless than it would otherwise have been
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotI would like to put 0 or less but it’s…
I would like to put 0 or less but it’s not possible, the estate agent John D Wood in Weybridge it’s a joke so unprofessional, ignoring customers after paying the deposit, only to don’t return them back with the pathetic excuse (Tegan Ellis).I don’t understand how can existing on the market the estate agency like this one , with so many 1 star reviews, apparently they try to take advantage and don’t return the money because I’m foreigner .Giorgio Mitu
Thank you for getting in touch and letting us know. Could you please email further details to marketing@johndwood.co.uk so we can investigate.
5/5
GoogleShoeni and team did a great job through the entire renting process. We had tenants before the apartment had even gone onto the market. Always quick to respond and help with any questions.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotFresh in the UK and never let a…
Fresh in the UK and never let a property, was a little nervous but david and the docklands team were amazing, guided me through the whole process and even met me at the property for the move in.
5/5
TrustpilotI was looking for a 2 bed in Notting…
I was looking for a 2 bed in Notting Hill and they helped me to find the right property! I will strongly recommend working with Paris, he has a great knowledge of the area and the market!
5/5
GoogleTo Molly and her team congratulations on your professionalism and exceptional assistance throughout the transaction. Very good follow-up between the parties. Will keep using and recommending your company. Many thanks
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
TrustpilotBecca is a star.
Becca is a star.I have recently rented a flat in London via JDW team. Bec has showed us the flat and answered all my detailed questions in every step with very detailed answers. She handled all our concerns during the conveyancing process with delicacy. She always came up with the best solutions to the problems and pleased both parties until the day we signed. Thank you Bec for such a smooth process.
5/5
GoogleCharlotte was my agent and she was fantastic! She was very helpful and responsive - jdw at parsons green in general was very professional and I would highly recommend working with them
Many thanks for your recommendation, kind words and fantastic 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John D Wood and Co Lettings's London office has 344 reviews across two platforms: 146 on Google, 198 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
John D Wood and Co Lettings is rated 4.0 out of 5 across all 344 reviews, and 4.9 out of 5 on Google from 146 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: John D Wood and Co Lettings, London won Trusted Agent.
John D Wood and Co Lettings, 287 New Kings Road, London SW6 4RE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.