How many reviews does JLL City of London have?

JLL City of's London office has 328 reviews across three platforms: 314 on Google, 13 on Facebook (across the whole business), 1 on View Agents.

What is JLL City of London's rating?

JLL City of London is rated 4.7 out of 5 across all 328 reviews, and 4.7 out of 5 on Google from 314 reviews.

Where is JLL City of's London office?

JLL City of London, The Walbrook Building, 25 Walbrook, London, EC4N 8AF.

Trusted Agent profile · London

Verified

JLL City of London reviews

4.7

★★★★★ Excellent

328 reviews across 3 platforms

The Walbrook Building, 25 Walbrook, London, EC4N 8AF

Part of JLL City of, see every office.

JLL City of's office in London, at The Walbrook Building, is rated 4.7 out of 5 across 328 reviews on three platforms, including 314 Google reviews rated 4.7.

4.7 / 5

314

Reviews on Google

This office

5.0 / 5

Reviews on Facebook

Business-wide

5.0 / 5

Reviews on View Agents

This office

Reviews may appear on more than one platform.

About JLL City of London

Set within the prominent Royal Exchange in the heart of the financial district our highly efficient and experienced team is regulated by RICS and ARLA, ensuring the highest standards of professionalism when delivering every aspect of estate agency and property management services to a wide range of UK and international clients across the City and its fringes. Since opening in March 2013, our specialist knowledge in residential sales and lettings has led us to become the preferred agent for several new developments in the area. These include The Heron in Moorgate, Avant-Garde in Shoreditch, Goodmans Fields in Aldgate, Cityscape on Commercial Street and Canaletto on City Road. With approximately 300,000 people using Bank and Monument station every day, our prominent office within the Royal Exchange allows maximum exposure of our clients’ properties. The City is a significant attraction for prospective buyers and tenants as it provides easy access to prime central locations. Whether you are looking to buy or rent our team of six is dedicated to providing you with a first-rate quality service and expert knowledge of the market. Our leading position as advisers of new residential development ensures we have the best opportunities in contemporary living available for sales and to let and our 2014 merger with W.A.Ellis underpins our expertise in the traditional marketplace within which exist properties of exceptional character and unrivalled historical significance.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Currently living in a JLL managed property and so far the process has been really smooth. Amelia was really helpful and responsive when finding the flat and dealing with the contract, and her and Antonella have been very pro-active sorting out issues as they have come up since moving in. Highly recommend so far :)

Chirag · 7 May 2023

Agent replied · 14 May 2023

Dear Chirag, thank you for taking the time out to leave such a lovely review! Pleased to hear that Amelia and Antonella have been great at solving the issues and responsive, we are certain they will be very grateful to read your comments! Thank you, JLL

5/5

Google

Hannah from JJL is an excellent agent. She is very warmhearted and guided us to accomplish the tenancy step by step. We have rented an ideal property in London due to her splendid work!

JIALIN · 13 February 2026

Agent replied · 13 April 2026

Thank you for much for leaving such brilliant feedback.

5/5

Google

I’m just finishing a 7 year tenancy and I wanted to put it out there just how great they are. I have nothing but or aside for their professionalism and anything needed taken care off, it was never a problem. Thankyou Raphael and Emma from myself and my daughterd

Robert · 7 August 2023

Agent replied · 7 August 2026

Thank you, Robert. You are a pleasure to work with. I wish you happiness in your new home.

5/5

Google

Great service from the team. Kept me updated along the way and made communication so easy between all Parties. 5 stars all the way. Would 100% recommend,

Mohammed · 17 March 2026

Agent replied · 17 July 2026

Thank you for your kind review and recommendation. We’re really pleased to hear that the team kept you well updated and made communication easy throughout the process. We truly appreciate your support.

5/5

Google

Hi, Janice Freeman showed me round 3 properties today, she was so kind and helpful. I'm so pleased my 1st time looking at properties to rent was with someone like her. Thanks Janice. ✨

Sara · 2 August 2025

5/5

Google

It was an Absolute pleasure dealing with Kellie hallier and her sales team. We purchased our family home and it was very smooth process from start to completion. Excellent communication and good customer care. I would highly recommend .

Jay · 17 November 2025

Agent replied · 17 July 2026

Thank you for your lovely feedback. We're so pleased Kellie and the team made your purchase smooth and stress-free. We really appreciate your recommendation and hope you're loving your new home!

5/5

Google

From the initial contact to the holding deposit, viewing to the signing, everything went smoothly and professionally. Big shout out to Alfonso Capona and his team for facilitating what usually would be a stressful process into a completely seamless experience! I see why JLL is known as the best

Sherwin · 8 May 2023

Agent replied

Dear Sherwin, we are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review for Alfonso. We are certain he will be very pleased to see your feedback and we hope you will enjoy your new home. Thank you, JLL City Lettings Team

4/5

Google

Hannah Linch has been super professional throughout the whole process of apartment hunting.

Yuhan · 9 March 2025

Agent replied · 17 April 2025

We're delighted to hear that Hannah Lynch provided such a professional experience during your apartment search. Her commitment to excellence is greatly appreciated, and we'll be sure to recognize her efforts. We hope you found the perfect … More

5/5

Google

Amelia Hoskin is incredible and helped my renting process be breezy! Definitely recommend JLL services - very professional and streamlined renting process!

Sonali · 13 November 2025

5/5

Google

Raphael was extremely efficient and reliable. He was quick to respond and quickly and easily got out property on the market - even in lockdown. We sold the house within days of it being on the market. Easy, no fuss service. Raphael and Emma are genuine and kind and truly want the best for their clients. Thank you for making it easy.

Kim · 7 August 2021

Agent replied · 7 August 2026

Thank you so much for the five star review you have been a pleasure to deal with I wish you and your family the very best.

5/5

Google

Working with Raphael and his team was an easy rolling process, it made our buying experience flow easily (especially in a pandemic!) Raphael was constantly on hand to reassure and make the process as plain sailing as can be. He was approachable, knowledgeable & helpful where ever he could. We wouldn’t hesitate to use him again with any sale! Many Thanks Raphael!

Zoe · 7 August 2021

Agent replied · 7 August 2026

Thank you for the excellent review you were a pleasure to work with Emma and I both wish you happiness in your new home.

5/5

Google

I had a great time finding a place to rent in London with JLL. Big shoutout to Hannah for helping us along the way and making sure we had a smooth experience.

Ruchika · 7 May 2024

Agent replied · 24 March 2024

Dear Ruchika, we're very grateful for your 5 star review, it means a lot to us! Thank you for giving a shout out to Hannah, we'll make sure to pass this on. Thank you, JLL

5/5

Google

I can thoroughly recommend JLL for property lettings. In particular Hannah Mitchell has been amazing. She always responds quickly and efficiently and always seems 100% switched onto your particular property. Thank you.

Jenny · 7 May 2024

Agent replied · 7 May 2026

Dear Jenny, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service from Hannah, she will be thrilled to read your comments. Thank you, JLL

5/5

Google

Raphael and his team were very helpful throughout the sale of the property. They contacted a professional builder, roofer and electrician when we needed them and also were on hand to meet them when necessary. Excellent rates and very responsive throughout the process. Would definitely recommend Raphael and Emma and the rest of the team.

Shmelvistcb · 7 August 2022

Agent replied · 7 August 2026

Thank you so much for the review you have been a pleasure to work with.

5/5

Google

I have had a great moving experience with JLL London City, in particular with Amelia and Helena. Both were very responsive, assisted with all of my queries and made the renting process stress-free. Very efficient and friendly service, thank you!

Julia · 13 April 2025

5/5

Google

I would personally like to thank Bobbie Brockbank who has been dealing with the end of tenancy for one of our flats, the whole experience was very professional and I was impressive by the swiftness of responses we were given, sadly something that you rarely see in this climate. Many thanks once again.

Dianne · 2 August 2022

Agent replied · 2 August 2026

Thanks Dianne, we're pleased to hear you had such a great experience!

5/5

Google

We have found Adam and the team at Manning Staintons Letting department extremely helpful and efficient especially most recently when dealing with a problem with our boiler. They contacted the engineers who attended within 30 minutes and resolved the issue. Great service.

Karen · 2 August 2023

Agent replied · 2 August 2026

Happy to hear you are pleased with our service - best wishes😊 …

5/5

Google

Me and my partner would like to appreciate Janice Freeman who came to show us the property in Ls6 .She was really helpful and answered all our questions . Thankyou Janice 😊 …

Roshan · 2 December 2025

Agent replied · 2 August 2026

Thank you Roshan for your praise, it is much appreciated!

5/5

Google

Jenny · 10 March 2024

Agent replied · 24 March 2024

5/5

Google

Briony has been very helpful in responding to our emails quickly and supporting with resolving problems in the property. Wonderful customer service.

Federica · 2 August 2024

Agent replied · 2 August 2026

Thanks for your review, your feedback is always appreciated!!

5/5

Google

I have worked with many agents in London, and I can confidently recommend Harry Martin. He really listened and understood our needs and provided suitable recommendations. He knows the market very well, and we are lucky to have crossed path with him!

Fiona · 8 May 2023

Agent replied

Dear Fiona, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Thank you, City Sales Team

5/5

Google

It’s hard to find a lettings agent and property management company that treats you truly like a valued client and treats their job like a profession. JLL provided excellent service providing honest assessments and transparent communication. …

Iurie · 6 September 2025

Agent replied · 13 April 2026

Thank you for your glowing review of JLL's lettings and property management services. We're delighted to hear that we met your expectations for professionalism, honesty, and transparency. It's gratifying to know that we handled the letting … More

5/5

Google

Outstanding service from a dedicated and professional team. Nothing was too much trouble. Would highly recommend.

Janet · 10 March 2026

Agent replied · 10 July 2026

Thank you so much, Janet, for your wonderful 5-star review! 🌟 We're delighted to hear that you found our service outstanding and our team dedicated and professional. It's our goal to make every experience seamless, and we're thrilled to have met your expectations. Your recommendation is greatly appreciated. If there's anything else we can do for you in the future, just let us know. Wishing you all the best! 🏡😊

5/5

Google

I think JLL has changed the perspective of the London agencies I have always interfaced with, thanks to Hannah Mitchell. Hannah, has been a continuous help and support, prompt and professional, I believe that I will buy a house through JLL in the future thanks to the enormous esteem I have for Hannah.

Irene · 8 May 2021

Agent replied · 21 June 2024

Dear Irene, We’d just like to thank you for taking the time to write this review. I am sure Hannah will be thrilled to read your kind words too. We’re very grateful for clients like you and hope you will enjoy your new home. Thanks again! JLL City Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read JLL City of's Google reviews Leave JLL City of a review

Is this your office? Claim your page.