jdm London reviews

★★★★★ 5/5

Google

Anthony is helpful and professional throughout the process of securing the rental property. I would love to work with him again (hopefully when we are buying our first home). Thank you Anthony for your help.

Olusegun · 16 April 2025

★★★★★ 5/5

Google

Incredible service provided by JDM Estate Agent, in particular by Mark and Patricia, who have been extremely helpful and professional during the whole process and assured the property was left in great condition. I would not hesitate to recommend them, best rental agency i have encountered in London so far!

Alberto · 16 April 2025

★★★★★ 1/5

Trustpilot

Gave up on this agent after 6 weeks

We decided to try JDM as they have been around for years, what a mistake. The only time we spoke to anyone was at valuation and in first 6 weeks, contact was by email only when I had to ask them to write more than one line about the property on the Rightmove main listing. I wrote it myself in the end. The photos were not special and having uploaded my text they changed the photo 'by mistake' to the most awful one of a winter back garden instead of the front of the house which is one of its good selling points. I had to ask for this to be changed. No viewings in 6 weeks but not surprised. I asked for a better description on the actual Rightmove listing and they did eventually do this but by now and 6 weeks in, we gave up and gave notice to cancel. No email acknowledgements from the Bromley Office or the HQ in Locksbottom who I also emailed. So had 6 weeks left to go on the contract but no chance of a sale. Avoid if possible.

Lesleychollandaol.com · 3 May 2025

★★★★★ 5/5

Trustpilot

JDM Chislehurst

JDM Chislehurst are the local agent to use without doubt and I would highly recommend them. Steven May has been an absolute star from start to finish in the process of selling our home, ensuring that the chain did not fall apart by liaising with solicitors, and other agents acting for other parties in the chain to keep everyone on track. He resolved issues and has a vast knowledge of the process, so was able to deal with matters quickly to an amicable solution. Always very calm with his approach, which in turn helped all involved and without his input our sale and purchase could have easily fallen through. The rest of the team have been very professional and efficient and managed all viewings on our behalf and achieved an early sale. We are delighted with the service that was provided by JDM and the Team at Chislehurst Branch.

Maddy · 1 July 2022

★★★★★ 5/5

Google

Anthony is a very good customer relations person, he made my experience with him seamless and he is very professional in his interactions. I will recommend him any time. He is an asset.

Vivian · 16 April 2025

★★★★★ 5/5

Trustpilot

Highly recommend

I recently purchased a property through JDM. From the viewing process to all throughout, the experience was made easy through clear communication with sales negotiator John Erne. Any questions I had were answered quickly and any help needed was tended to. Overall a great experience and would recommend JDM to anyone.

Maxwell · 11 February 2026

★★★★★ 5/5

Google

I would like to recognise Muskah (property manager) at JDM as well as Gemma and Stuart on the sales team for their incredible support and professionalism! Together they have been helping me manage my property and are always available and extremely responsive. I couldn't recommend them enough!

Eve-Marie · 16 April 2025

★★★★★ 5/5

Trustpilot

Amazing buying experience

We bought a house in Eltham and the experience with Scott, Galena and Jake was amazing! Their recommended solicitor was also very prompt. We finished the entire transaction in less than 3 months. Scott facilitated all the discussions with sellers amicably and we are happy overall how things went.

Subham · 28 July 2024

★★★★★ 5/5

Facebook

They were amazing! We were first time buyers so for us everything was new and there was a lot we didn't understand. They were all incredible but particularly Kelly at the Bromley branch. We had the most difficult solicitors (one of the worst they have dealt with apparently) and Kelly was incredible through out. Quick to reply and always going the extra mile to help when we faced an obstacle. Even outside of work hours. She was brilliant and the staff there were so lovely! We finally completed on the house and we really believe we couldn't have done it without Kelly's help! Thank you so much! xx

Soph · 24 February 2022

★★★★★ 5/5

Google

Brilliant customer care, very quick when dealing with problems, smooth service.

Ross · 16 March 2026

★★★★★ 5/5

Trustpilot

JDM were excellent in all respects

JDM were excellent in all respects. I really felt they acted in my best interests, guiding and offering their support from the beginning to the very end. It is the latter aspect that especially impressed me. The after sales and ongoing service even after exchange of contracts was second to none, including dealing/negotiating on extra furnishings the purchaser wanted. I should specifically mention Kristina S and Jemima L who were so responsive and with us all the way. Use of their personal mobiles and texts was so efficient too. I cannot recommend them highly enough. Thank you JDM and especially Kristina and Jemima L. Patrick

Patrick · 20 May 2021

★★★★★ 5/5

Google

I must commend JDM, specifically my property manager Muskah, for being very understanding and co-operative throughout my tenancy. My queries were always responded to promptly and addressed in a timely manner. I wholeheartedly recommend entering a tenancy agreement with this agency.

Ljubomir · 16 April 2025

★★★★★ 5/5

Google

Just moved into my first solo rental apartment with the help of JDM! They were incredibly informative and personable throughout the process. Highly recommend the team for their professionalism and attention to detail, providing swift delivery of information at every step!

Sarah · 16 April 2025

★★★★★ 5/5

Google

I cannot commend the team at JDM Greenwich enough. We had an excellent experience, especially with Mark, Anthony, and Pat. Their prompt assistance in sorting out our documents for moving into our rental flat was invaluable. From the viewing stage right till securing the property. Their professionalism, great communication and efficiency made the process smooth and stress-free. Highly recommend their services!

Tobi · 16 April 2024

★★★★★ 5/5

Google

Just moved into an apartment with the help of JDM. The process is quite smooth from viewing and even after move-in. The agents are polite and professional, with generally prompt response to our questions. Highly recommended.

Sam · 16 April 2025

★★★★★ 5/5

Google

I'm incredibly pleased with the service I received throughout with them, I'm so glad I chose Jdm for my letting, I highly recommend to anyone looking for top-notch real estate, the team was amicable and kind throughout my letting. Mark provided exceptional customer service always his commitment to keeping me informed with regular updates was commendable Thanks again Mark

Ade · 16 April 2024

★★★★★ 5/5

Google

Great agency, that respond quickly to any issues. We've been renting with them for nearly a year now and all has been great!

Христина · 19 August 2025

★★★★★ 5/5

Google

Mark Burgess was outstanding throughout my buying process. Guiding and reassuring me as a first time buyer and keeping me in the loop with any developments. Thanks Mark, appreciate all your help and support. Would recommend JDM to any buyers/sellers.

Ryan · 16 April 2024

★★★★★ 5/5

Google

Anthony/Mark in the Greenwich office assisted us to let our new build flat in Shooters Hill. Impeccable service and great communication throughout. Highly recommended!

Mitul · 2 July 2025

★★★★★ 5/5

Google

Great agency, our family have been renting from there for a year now. They respond quick to any issues

Ivan · 19 August 2025

★★★★★ 1/5

Trustpilot

Lettings team

JDM staff were unhelpful throughout our tenancy especially when moving in. The day we arrived to collect the keys at checkin the carpets had only just been cleaned and were wet (the property had been empty for a month) and there was a gentleman cementing the outside steps so we could not get our furniture into the back of the house. Following this we had many issues which were all documented and many not resolved. We had no hot water for 6 days and then JDM tried to charge us for fixing this three months later when we said we would be moving out. Since we had issues from moving in we did not sign the inventory and when moving out they tried to charge us for the moving in issues we had informed them off. We had damp which was not addressed. They had no keys at their office for our property so had to keep taking time off from work to let contractors in. One even turned up at their office and was told they could not find the keys. They even turned up for viewings with the wrong keys lucky my partner was in to let them in. The inventory clerk did not even notice that the oven door had no glass in the top oven. Update 7th February JDM comments below are untrue. They did not look into anything and we were awarded money back as went through TDS. The process took over 3 months to get more of our deposit back but worth it in the end.

Susan · 8 December 2021

★★★★★ 5/5

Google

Been with this agent for more than 10 year and they’ve been very attentive and consistent . Swee

Chienn · 19 August 2025

★★★★★ 5/5

Google

Had a great experience with the JDM team in Greenwich. Tori, Pat and Mark all showed professionalism and care when suporting our move into the area. By far the best letting agency team I have dealt with and would highly recomend them to anyone looking to move to the area. Thank you!

Danny · 16 April 2024

★★★★★ 5/5

Google

very competitive service on a let only basis, very supportive through the process, found good tenants

Anil · 19 August 2025