Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI couldn't be happier with the service I received from JDM Estate Agents. They made the process of securing my new flat smooth and stress-free. A huge shout out to Anthony, Patricia, and Annie, who were the main contacts throughout my journey. They were incredibly professional, knowledgeable, and always went the extra mile to ensure everything was perfect. Their dedication and attention to detail made all the difference. If you're looking for a reliable and efficient estate agent, I highly recommend JDM Estate Agents. Thank you, Anthony and the entire JDM team, for your outstanding service!
Karim · 16 April 2025
Agent replied · 24 October 2024
Thanks for your kind words in particular towards Anthony. Best of luck with your new home. Mark
★★★★★ 5/5
GoogleAnthony from JDM Letting was amazing throughout the whole process. He was incredibly friendly and always quick to reply to messages. Finding a home wasn’t easy at first, but Anthony made everything stress-free by constantly calling and showing us available flats until we finally found the right one. He even replied after working hours, which really showed his dedication. What stood out the most was that even after we got the flat, Anthony continued to check in with us to make sure everything was okay and that there were no issues. Truly great service, highly recommend!
Kennydhope · 16 February 2026
★★★★★ 5/5
GoogleJust wanted to give a big thank you to Anthony, the agent that showed me the place where I live now. Thank you for your time and availability! And to Patricia. Even if we just emailed each other and never met in person, I thank you for your assistance, help and availability in responding my emails and my partner ones as well as be reliable when needed! Thank you guys! Very professional and kind.
Giulia · 16 April 2025
Agent replied · 9 November 2024
Hi Giulia
this is lovely to hear, its good to know the move in process with us was easy. All the best Mark
★★★★★ 5/5
GoogleI recently went into renting process with the nicest letting agent i have ever known (Anthony).He really understood my situation and went above and beyond to make I secure the property I went for .I highly recommend JDM letting for all your rental properties .And Mr Anthony is your go to person ,hence he is quite nifty in his job!.I simply can’t thank him enough ( you are a star )
Bobby · 16 April 2025
Agent replied · 24 October 2024
thanks for the 5 star review and for your kind words about Anthony!
★★★★★ 5/5
GoogleMuskah has been the best property manager we've ever had during 10 years living in London. She always responded to our queries promptly and was incredibly helpful, going above and beyond to ensure everything ran smoothly. Her dedication and genuine care for her tenants truly set her apart! I can't recommend her highly enough, whether you're a tenant or a landlord, you’d be fortunate to have her managing your property!
Anna · 16 April 2025
Agent replied · 24 October 2024
Hi Anna
We are also lucky to have her as a property manager at jdm. Thanks for your five star review.
★★★★★ 5/5
GoogleWe’re letting our flat for the first time, and we couldn’t have asked for a better experience. Mark at JDM has been an absolute help and a pleasure to work with. He is kind, patient, always available, and took the time to answer every single question we had, even down to the smallest details.
We’re very happy that we chose JDM among the many agencies in the area, and we would highly recommend them to anyone looking for a reliable and supportive team!
Flora · 2 April 2026
Agent replied · 16 April 2026
Hi Flora, thanks for your kind words and for putting your trust in us to manage your property. All the best, Mark
★★★★★ 5/5
GoogleI've been a tenant with JDM Greenwich for a few years now and they are the most friendly and personable agent I have ever dealt with. A special shout out to Lili-May here who has been most helpful and kind as my Property Coordinator, always making all the formalities seem as straightforward and stress-free as possible. Very considerate, attentive and professional service. Thank you very much, Lili-May.
Anna · 16 April 2025
Agent replied · 16 April 2026
Hi Anna, thanks for your kind word about Lili-May. Good to have you signed up for another year, all the best from the team at jdm.
★★★★★ 5/5
GoogleI recently helped an older friend of mine rent a property via jdm Greenwich. Mark Horak was not only professional and friendly but very kind and understanding. He made the whole process quick and easy and he went above and beyond, he was extremely helpful and I would not hesitate to recommend him and his team.
WENDY · 16 August 2025
Agent replied · 16 April 2026
Thank you for your kind words about Mark, this is very appreciated and glad we could help!
★★★★★ 5/5
Google"Huge thanks to Anthony for the amazing service! He went above and beyond to make sure everything was handled perfectly. Five stars all the way!"
Once again Thank you Anthony 😊
SHOAIB · 16 March 2026
Agent replied · 16 April 2026
Thanks Shoaib for your kind words about Anthony, hope you enjoy your new home!
Regards
Mark
★★★★★ 5/5
GoogleI had a thoroughly positive experience with JDM Estate Agent. Mark and his team were consistently professional, courteous, and attentive from start to finish. Whether it was arranging viewings or guiding me through the final paperwork, their expertise and prompt communication were greatly appreciated. I would not hesitate to recommend JDM Estate Agent for their outstanding service.
Vivienne · 16 May 2025
Agent replied · 16 June 2024
Hi Vivienne, thanks for your kind words, I do indeed have a great team here and glad you are happy with the service we are all providing. Mark
★★★★★ 5/5
GoogleDebbie has been the best property manager I've ever had these past 3 years that I've lived in the flat she was looking after. She always got back to me quickly when I had a query and was always so helpful going above and beyond her way to make sure everything was done smoothly. She truly is amazing and definitively cares about her tenants! I can't recommend her enough, you'd be lucky if she looks after your property as a tenant or a landlord.
Camille · 16 April 2024
Agent replied · 16 June 2024
Hi Camille
You are right, Debbie is a brilliant property manager. Sorry to hear that after 3 years you are moving out but I am glad you have enjoyed your time in one of our managed properties. All the best, Mark
★★★★★ 5/5
GoogleJDM-Greenwich has been letting and managing my property since 2017. I have dealt with many agents over several decades, and JDM are by far the most professional and knowledgeable team i have came across in the area. Their customer service is second to none, they always answer phone and reply to my emails, and any issues is dealt with promptly. From Lettings Team, to Property Management team and Accounts dept they are all brilliant. The teams are truly diligent and professional. As a busy landlord having JDM as trusted reliable professional estate agent is an absolute must for me. I highly recommend it to landlords and tenants.
B · 16 April 2024
Agent replied · 16 June 2024
Hi Bodrul, thanks for your kind words for the entire team. We all hope to continue to manage your properties for you for many years to come. All the best. Mark
★★★★★ 5/5
GoogleJDM served us well in the five years we rented a property managed by them. At first, the service was less efficient, but became better and better. Over the last year or two it has been excellent. Debbie Rush has been very easy to communicate with and is resourceful and efficient. Mark Horak has also been extremely approachable, willing to help and well organised. I would recommend JDM to anyone who would like a good team to manage their rental property.
Wendy · 16 April 2024
Agent replied · 16 June 2024
Thanks Wendy, you were wonderful tenants and we hope you enjoy your new home. Mark
★★★★★ 5/5
GoogleI cannot begin to express my gratitude towards Anthony and Mark from JDM Lettings at Greenwich for their unparalleled assistance in helping me secure an incredible apartment in a prestigious neighborhood in South East London. Their dedication, professionalism, and knowledge of the local market truly set them apart from the rest.
From the moment my wife and i reached out to JDM Lettings, Anthony and Mark were prompt in their response and exhibited a genuine interest in understanding our requirements and preferences. They took the time to listen attentively and provided valuable insights on suitable neighborhoods and properties that matched our needs.
What impressed us the most about Anthony and Mark was their unwavering commitment to finding the perfect apartment for us. They conducted extensive research, scoured the market, and presented us with a curated list of options that were tailored to our specifications. Their attention to detail was remarkable, ensuring that each potential property ticked all the boxes on our wish list.
Once we identified the ideal apartment, Anthony and Mark went above and beyond to negotiate on our behalf. Their exceptional negotiation skills and understanding of the market allowed us to secure the property at a competitive price, giving us peace of mind that we had made a wise investment.
Throughout the entire process, Anthony and Mark exhibited professionalism, always being respectful, reliable, and transparent in their communication. They promptly answered my queries and provided regular updates, ensuring that I was kept well-informed at every stage.
I cannot emphasize enough how grateful we are to Anthony and Mark for their exceptional service. Thanks to their dedication and expertise, we now reside in a beautiful apartment in one of London's most sought-after neighborhoods. We wholeheartedly recommend JDM Lettings, particularly Anthony and Mark, to anyone in search of their dream apartment in London. Their commitment to customer satisfaction is truly unmatched, and weare confident that they will exceed your expectations.
Thank you again, Anthony and Mark, for your outstanding professionalism, expertise, and for making the process of finding and securing an apartment such a positive and memorable experience.
Soj · 16 April 2024
Agent replied · 24 October 2024
Wow thanks for the great review Anji. Good luck in your new home. Mark
★★★★★ 1/5
GoogleExtremely disappointed with this agency from start to finish.
Throughout the tenancy, communication was consistently slow - responses often took days or weeks, and many reported issues were either handled late or not resolved at all. In several cases we had to chase repeatedly just to get acknowledgment, and even then the problems were left unfixed. It became clear that basic day-to-day property management was not being taken seriously.
At the end of the tenancy, matters became even more frustrating. We were forced to go through the DPS to resolve deposit disputes that should never have reached that stage. The DPS ultimately found in our favour on the majority of points, confirming that our original position was reasonable and valid. This unnecessarily prolonged an already stressful process and demonstrated a failure to deal fairly or professionally with tenants.
An agent’s responsibility is to manage issues promptly, act independently, and ensure disputes are handled reasonably and based on evidence. Unfortunately, none of those standards were met.
I would not recommend this agency to anyone looking for a professional, responsive, or tenant-focused letting service.
Dominic · 16 December 2025
Agent replied · 16 April 2026
Thank you for your feedback - We are sorry to hear that your experience did not meet expectations.
We always aim to manage properties and communication professionally and in accordance with landlord instructions, contractor availability, and the tenancy agreement.
With regard to the deposit, when an agreement cannot be reached, referral to the Deposit Protection Scheme is the appropriate and impartial process to ensure a fair outcome for all parties. We are proud of our strong track record and the many positive reviews we have received, and we take all feedback seriously as part of our ongoing commitment to improving our service.
★★★★★ 5/5
GoogleI recently moved from Birmingham to London and jdm Greenwich made the whole process so much easier. Mark was incredibly accommodating, arranging an early viewing for the flat I went on to rent, and he kept me informed throughout. Pat was also a great support along the way. Communication was always clear and timely, and everything felt straightforward and professional. Really grateful for their help and would definitely recommend jdm.
Kelly · 16 October 2025
★★★★★ 5/5
GoogleI cannot begin to express my gratitude towards Anthony and Mark from JDM Lettings at Greenwich for their unparalleled assistance in helping me secure an incredible apartment in a prestigious neighborhood in South East London. Their dedication, professionalism, and knowledge of the local market truly set them apart from the rest.
From the moment my wife and i reached out to JDM Lettings, Anthony and Mark were prompt in their response and exhibited a genuine interest in understanding our requirements and preferences. They took the time to listen attentively and provided valuable insights on suitable neighborhoods and properties that matched our needs.
What impressed us the most about Anthony and Mark was their unwavering commitment to finding the perfect apartment for us. They conducted extensive research, scoured the market, and presented us with a curated list of options that were tailored to our specifications. Their attention to detail was remarkable, ensuring that each potential property ticked all the boxes on our wish list.
Once we identified the ideal apartment, Anthony and Mark went above and beyond to negotiate on our behalf. Their exceptional negotiation skills and understanding of the market allowed us to secure the property at a competitive price, giving us peace of mind that we had made a wise investment.
Throughout the entire process, Anthony and Mark exhibited professionalism, always being respectful, reliable, and transparent in their communication. They promptly answered my queries and provided regular updates, ensuring that I was kept well-informed at every stage.
I cannot emphasize enough how grateful we are to Anthony and Mark for their exceptional service. Thanks to their dedication and expertise, we now reside in a beautiful apartment in one of London's most sought-after neighborhoods. We wholeheartedly recommend JDM Lettings, particularly Anthony and Mark, to anyone in search of their dream apartment in London. Their commitment to customer satisfaction is truly unmatched, and weare confident that they will exceed your expectations.
Thank you again, Anthony and Mark, for your outstanding professionalism, expertise, and for making the process of finding and securing an apartment such a positive and memorable experience.
Ayobami · 18 March 2024
Agent replied · 16 June 2024
Wow thanks for the great review Anji. Good luck in your new home. Mark
★★★★★ 5/5
GoogleAs a landlord who lives abroad, it's important to me to have a property manager who is responsive to tenants' needs & communicates effectively. The team here, especially Debbie, have been fantastic to deal with for many years and as a result we have consistently had long term, happy tenants
Phil · 16 April 2025
Agent replied · 16 April 2026
Hi Phil
Thanks for taking the time to send us a 5 star review and your kind words about Debbie. All the best, Mark
★★★★★ 5/5
GoogleMark Horak and the team at JDM in Greenwich have marketed and managed properties for me for a number of years. Professional outfit from the initial tenant search and excellent communication and assistance throughout the tenancy term. Special mention to Pat who is a great administrator. Highly recommend.
David · 16 March 2026
★★★★★ 5/5
Google“Anthony was outstanding in helping us find a home. He was always available, patient, and supportive throughout the entire process. Thanks to his help, we found the perfect home, and the whole experience was much easier and more enjoyable. We highly recommend him!”
Ath · 25 March 2025
Agent replied · 16 April 2026
Thanks for your lovely review, we hope you enjoy your new home.
★★★★★ 1/5
TrustpilotDISREPUTABLE
Contacted this agent three times with no response. Office said Lizzie was dealing with the property and would get back. No reply. The property was falsely advertised as available but was no doubt "under wraps" Lizzie did not exist ( did not eventuate!) Previously this agent also undervalued my property by 80,000 compared with other market estimates
Mrs · 1 September 2024
Agent replied · 24 December 2025
Good morning Mrs De Vidas
We have been through our telephone recording system and checked both your mobile and landline numbers for incoming calls. We note that you called us on the 23rd August at 11.01am. Lizzy returned your call (to your mobile number) at 5pm on the same day. We have listened to that call and Lizzy left you a message with a telephone number to call back advising that she could provide you further information and book an appointment to view the property.
The property has been the subject of a large amount of interest and at the time of writing is still available. Should you wish to have further information then please do call us.
With best wishes
jdm Estate Agents
★★★★★ 5/5
GoogleWe have rented our flat out through JDM for years since moving to Bristol and I cannot fault them. Once, we forgot the keys to the flat on a changeover and had to kip in the back of the van but Mark was on hand to save the day and got a spare set to us first thing next day!
Darrin · 19 August 2025
★★★★★ 5/5
GoogleVery professional,& considerate.
The staff are very reliable & efficient.
Muskah is a good property manager.
Very kind & considerate & always a respectful person.
With the landlady being wonderful, a very good company to do business with.
👏👏👏
John · 16 April 2025
Agent replied · 24 October 2024
Hi John. Property management is often a thankless task so its lovely to hear how happy you are with Muskah. Kind regards
Mark
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️
“Mark is the best rental agent I have ever dealt with. His commitment, professionalism, and willingness to assist, even after hours, are unmatched. He’s always reachable and just a phone call away. Mark and his team at JDM are truly outstanding, and I cannot recommend them highly enough.”
Sean · 16 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.