Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotManager JDM ELTHAM appalling bully
Apart from one v helpful lady at the Eltham Branch. I move had a really awful and quite frankly bullying level of service from this branch manager . I gave the spare key to the agent to show qualified buyers around. Numerous times only one bolt on the door was locked, not the dead bolt and me having to call the agent to remind them to ensure both bolts should be locked. Once lights left on and when I messaged the manager he didn’t even get back to me and communication was a constant problem where the manager wouldn’t get back to me despite texting he would. I have all the chaser emails and text messages.
Helen · 28 May 2022
★★★★★ 5/5
TrustpilotHad a great experience with JDM Petts…
Had a great experience with JDM Petts Wood in the purchase of our first home, Trish and George were a fantastic help from start to finish! Would highly recommend.
Kristi · 21 September 2022
★★★★★ 5/5
GoogleEfficient and always supportive. Special mention to Muskah who is always proactive and helpful every time we need something.
Roberto · 16 April 2023
★★★★★ 1/5
TrustpilotIncompetency at its highest level
Incompetency at its highest level. Completely useless throughout tenancy. Won a case with property ombudsman due to their incompetence and dishonesty.
Justas · 3 October 2023
Agent replied · 13 June 2024
Thank you for your feedback. We thought it might be useful to give context to your recent review.
As you are aware, the Ombudsman upholding your complaint was in no way due to incompetency and dishonesty on the part of jdm Estate Agents.
The basis of your complaint was around the lack of parking at the property you rented. The property was never advertised as including parking, parking was not included in our original marketing material or online advert. The requirement for a parking space was not included as part of your original enquiry or formed part of your offer to rent the property. It was also not included within the tenancy agreement you signed.
The Ombudsman's decision to uphold (in part) your complaint was because the landlord had not confirmed to jdm in writing that there was no parking at the property. jdm Estate Agents inherited the management of the property from another agent. There was an omission on their part to oblige the Landlord to complete a property questionnaire form which would have confirmed the parking position.
The decision to uphold your complaint (in part) was not because we incorrectly marketed the property or deceived anyone but because they felt due process had not been followed.
At all times jdm Estate Agents has been professional, polite and courteous and at no stage have jdm Estate Agents been incompetent or dishonest.
We hope this gives some background to your complaint so that it can be understood in context. We also hope that our other reviews and our 5 star Google reviews give reassurance to the public regarding the quality of our service and the level of professionalism they can expect from jdm Estate Agents.
With best wishes
jdm Estate Agents
★★★★★ 5/5
TrustpilotJDM Estate Agents…A cut above the rest
If you are seeking an estate agent in the Chislehurst area then you can do no better than instruct JDM. We have recently used the company to sell our home, the service was extremely professional. Every member of staff that we spoke to was friendly, efficient,approachable and had an encyclopaedic knowledge of the local property market, which enabled them to supply sage advice and support throughout the progress of the transaction.
Judith · 8 July 2021
★★★★★ 4/5
GoogleTook a little longer than expected to relet and the rental achieved was lower than estimated. However the team are pleasant and straightforward to deal with. Lili-May in particular persevered in achieving an amicable compromise with the deposit deductions.
Susan · 16 April 2024
★★★★★ 5/5
GoogleAlways professional and polite with a good bit of personality. I had an issue with a late paying tenant and they kindly went over and above their obligations to help chase payment which came through immediately. Thanks guys
Andrew · 16 April 2024
★★★★★ 5/5
GoogleI like how fast and reliable JDM Estate Agents are, they helped me secured a nice and bigger place after many years of search Lolx. I’m grateful and recommend them to anybody who’s desperately in need of accommodation
Potia · 16 April 2024
★★★★★ 1/5
TrustpilotCan't recommend JDM
Lack of communication and viewings. Poor attitude.
Mr · 21 June 2025
★★★★★ 5/5
GoogleI’ve rented a property with JDM lettings last year and the process was really efficient. The property was handled by Muskah and she was always very responsive and attending to my queries. The end of tenancy went smoothly as well with the deposit being repaid timely. Will recommend this agency.
Nimisha · 16 April 2023
★★★★★ 4/5
GoogleExcellent service and accommodation in good shape, nice with good ventilation
Rita · 16 April 2025
★★★★★ 5/5
GoogleGreat experience with JDM. Received deposit within days of moving out.
Robyn · 11 April 2025
★★★★★ 5/5
GoogleVery professional and efficient and never let me down. This agency is best in the area.
Poonam · 16 April 2023
Agent replied · 16 June 2024
Thanks Poonam, always happy to find you tenants! Mark
★★★★★ 5/5
GoogleThe team in general is lovely and caring, a special thank goes to Alex which was the first agent able to found me a very nice property and Mark which was a great help in communication during my tenancy agreement
Appreciate the service from all the team!!!
Alice · 16 April 2023
★★★★★ 5/5
GoogleI really recommend. good people, punctual and professional.
Andrea · 16 April 2025
★★★★★ 5/5
GoogleAlex Oritogun JDM Letting Agent have being so wonderful and supportive in helping I and my family move to our new apartment at Woolwich, London. We have really enjoyed a great and professional services provided so far by this young and vibrant lettings negotiator.
Mayowa · 16 April 2023
★★★★★ 5/5
GoogleJDM Greenwich are great! From meeting with Alex at the initial viewing to working with Pat in getting all the paperwork sorted, they were super friendly and professional throughout. Can’t fault their service, five stars.
Rhydian · 17 June 2023
★★★★★ 5/5
Googlejdm helped to rent out my house. I was impressed throughout the process with their efficient and professional service.
Christina · 16 April 2024
★★★★★ 5/5
TrustpilotA 100% Recommendation
I cannot thank JDM Estate Agents (Locksbottom) enough for the fantastic support and professionalism which they have shown us from what started as a very traumatic and personal situation. I would 100% recommend JDM. A huge thank you to all of the team.
Marisa · 18 February 2022
★★★★★ 4/5
GoogleHighly recommended. Muskah and Lili are amazing. Great service from them both and superb attention to detail.
Kety · 16 April 2024
★★★★★ 5/5
GoogleVery positive experience with JDM! All the staff are very professional, responsive and helpful. Highly recommended.
C · 16 April 2024
★★★★★ 5/5
GoogleA fantastic estate agency. Very professional and helpful. The referencing was thorough but I was carried along every step of the way. I will recommend and rent through this agency again.
BIYI · 16 April 2023
★★★★★ 5/5
GoogleVery helpful and friendly team. Great comms and support through moving in process.
Valus · 16 April 2024
★★★★★ 5/5
GoogleVery positive experience with JDM! All the staff are very professional, responsive and helpful. Highly recommended.
Chiara · 21 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
