Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJordan has been so fantastic with helping us arrange our move to our new flat, and we’re so grateful! Moving can be an incredibly stressful and expensive process, and he has gone above and beyond to ensure we have felt supported throughout the entire process!
Holly · 1 July 2023
Agent replied · 29 October 2023
Dear Holly, It’s great to hear that you have had a brilliant experience with our Tooting office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThomas has been extremely responsive in my recent property search, from arranging a number of prompt viewings to assisting me though the offer process. Communication has been friendly but professional and Thomas was easily contactable at all times. I would highly recommend! Thank you for the support throughout!
Naomi · 2 April 2023
Agent replied · 29 October 2023
Dear Naomi, thank you for your wonderful updated 5 star review. We are so glad you are pleased with our services. We wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSofia was amazing. Highly recommend using her. Made our flag hunting experience super easy.
Abi · 13 January 2026
★★★★★ 5/5
GoogleRichard has been great in helping myself and two other girls find and sign for a flat in Tooting. The process was so smooth and he has always been on the other end of the phone ready to answer any queries. Would recommend Jacksons to anyone looking for a property in London.
Jemima · 29 October 2022
Agent replied · 29 October 2023
Dear Jemima, Thank you for taking the time to leave a review regarding your experience with Richard in our Tooting office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleViewed some properties with Emmanuel from the Tooting Office. Though we didn't find the right property, Emmanuel was very helpful and gave us excellent information both on the properties and the surrounding area. Would recommend Jacksons Tooting based on this experience!
Bharat · 29 September 2023
Agent replied · 29 October 2023
Dear Bharat, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleA bit of disparity between original quote and final sale price however Tom was particularly helpful and guided through the sale process as well as continuation once we had found a buyer, as a resulted exchange and completion has been supported throughout.
Robert · 30 August 2023
Agent replied · 29 October 2023
Dear Robert, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI’m currently looking at properties to rent within the London. I spoke to one of your colleagues, Jenelle. She exceeded my customer care expectations. She was very attentive and knowledgeable. Jenelle made it very easy to narrow down my options of potential places I’m looking to live in.
Just want to say thank you once again for the impeccable service. Jenelle is a credible asset within Jacksons Estate Agents.
Lisa · 30 October 2018
Agent replied · 29 October 2023
Dear Lisa, We are delighted to read that our Tooting Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
Google“Charlie Wray has been involved in the management of our property for almost a year now. We are very satisfied with his level of positive engagement and responsiveness, as well as professionalism, a pleasing improvement on former colleagues at Jacksons that we had to engage with. I hope that he continues his relationship with us and therefore I would recommend him for property management services in Tooting.”
N · 30 October 2019
Agent replied · 29 October 2023
I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Tooting Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleEmanuel has been very helpful in our search for a property these last few weeks. He has always been friendly and accommodating of any requests we have had despite us being a bit picky.
J · 26 February 2024
Agent replied · 24 August 2024
We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Emanuel. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team.
★★★★★ 5/5
Googlewe brought our first house form Jackson’s and just sold it again with them - all the team are super helpful and very proactive - very impressed with all the team and thank you for all your support in our purchase and sell especially Tom.
Ellie · 31 May 2023
Agent replied · 31 May 2023
Dear Ms Dennis, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe had a great experience with Emanuel. He was incredibly supportive throughout the entire process and really helped myself and my partner find the perfect flat. Communication was clear, professional, and friendly, and he’s been always happy to answer any questions we have. The whole process felt much less stressful thanks to his help. We couldn’t recommend him highly enough.Thank you!
Shukrie · 12 January 2026
★★★★★ 5/5
GoogleRichard has been brilliant in assisting myself and two others secure our property in Tooting. He guided us through the process giving us a variety of different properties. If he hadn’t pushed the boundaries a little with what we wanted we wouldn’t have found the perfect property for us. Highly recommend!
Emily · 29 October 2022
Agent replied · 29 October 2023
Dear Emily, We are thrilled to hear that you are pleased with the service you have received from our Tooting office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 1/5
GoogleShocking service provided by jacksons in tooting.
Where to start!
The day we were due to move in we turned up and the cleaners were still there. They had drenched the sofas and beds to a point where it took two days to dry out and we couldn't sleep on them. We weren't offered a apology and from the start, Jacksons were very argumentative and defensive. We were offered £100 between two to get a hotel for a night in London!
We have had multiple issues with the flat all of which have yet to be fixed/refused to be fixed quoting you rented the flat as seen! these include broken tiles that slam against the building keeping us up, a broken dryer, Terrible blinds that don't block any light.
After all these issues they then asked if we could drop the landlord's post over to jackson's office as they couldn't be bothered to come and collect it.
Incredibly unresponsive and a nightmare to deal with!
Ryan · 27 March 2024
Agent replied · 24 August 2024
Dear Ryan, I am sorry to read your 1* review comments. I understand the office have already been in touch to discuss this with you. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAn excellent company totally pleased with the service especially the care and attention provided by Sophia and Everyone.
Feruz · 9 April 2026
Agent replied · 23 April 2026
Dear Feruz, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleRecently had a tenancy agreement sorted with Jordan at Jackson’s. Jordan was incredibly helpful and made everything really straightforward. Always left an additional point of contact if he wouldn’t be available for calls and made sure to email and call regularly with updates!
Kim · 1 July 2023
Agent replied · 29 October 2023
Dear Kim, hank you for your review, and mentioning your experience with Jordan in our Tooting office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWorking with Emmanuel was incredibly easy and efficient. Had good rapport and was very respondent to what I needed in a property, only forwarding what you actually suit rather than firing everything across.
Ronan · 26 February 2024
Agent replied · 24 August 2024
Dear Ronan, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Emmanuel, and do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team.
★★★★★ 5/5
GoogleGood experience finding a flat to buy through Jacksons. Luca was really helpful, he always gave prompt and detailed answers to my questions, gave me a good understanding of what was on the market, and he was very understanding which really smoothed the process of being a first time buyer.
Cian · 29 October 2022
Agent replied · 29 October 2023
Dear Cian, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 4/5
GoogleGood experience so far with Jacksons - visibility was great, and their response time was really quick. Jordan has been incredibly helpful with liaising with the Landlord. All round very friendly team who were incredibly helpful for our move.
Joanna · 29 September 2023
Agent replied · 29 October 2023
Dear Joanna, Thank you for taking the time to rate your service with our Jacksons Tooting office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJacksons helped us sell our home in SW London and they were brilliant. The went under offer quickly, but the chain dragged on and became complicated - we couldn’t have got it done without the fantastic support of George and his team at Jacksons. Thank you guys!
Robbie · 1 February 2023
Agent replied · 29 October 2023
Dear Robbie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleBrilliant service, 5 star all round!
Big thank you to George Ford and team at Jacksons Tooting, who were all very knowledgeable and professional.
As a first time landlord I thought this experience would be nothing but stress. Thanks to the team we had was lots of reassurance and outstanding communication in finding the perfect tenants for our property.
Would highly recommend!
Antonietta · 29 October 2020
Agent replied · 29 October 2023
Dear Antonietta, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJacksons, in particular Tom Kear has been excellent throughout the recent process I have been through in purchasing a flat. Tom kept me up to date with progress throughout and pro-actively managed the process to ensure smooth progression. This was especially useful to me as my own solicitor did his best to disrupt progress at every opportunity.
Would thoroughly recommend Jacksons for their brilliant service.
Bal · 30 October 2019
Agent replied · 29 October 2023
Dear Bal, Having read your review, we would like thank you for your feedback about our Tooting Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe bought our property through Jacksons Tooting Bec and Nik was fab. He was responsive, helpful and friendly when we struggled to get responses from the seller’s lawyers and he successfully facilitated the process for us which we hugely appreciated. We didn’t feel like “just another buyer” which some agencies made us feel like. Thank you Nik!
Kokyee · 29 October 2021
Agent replied · 29 October 2023
Dear Kokyee. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleOlivia was really helpful in showing us round properties as well as finding us relevant properties that fit what we are looking for - she is always so happy to help, which we really appreciated. Would definitely recommend.
SE · 29 September 2023
Agent replied · 29 October 2023
Dear SE Hayter, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJackson’s in Tooting have been amazing from start to finish. They sold our flat quickly and professionally with a great knowledge of our local area. Michael in particular was great, always quick to give feedback on viewings and available to chat at all times. Thank you to Michael and the entire team - you’ve enabled us to buy our dream home, something we’re really grateful for!
Kate · 30 October 2018
Agent replied · 29 October 2023
Dear Kate, Having read your review, we would like thank you for your feedback about our Tooting Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
