Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was feeling quite apprehensive about the letting process, particularly in terms of being able to change the name on a tenancy and finding out more information about how this works. Jordan was super helpful and went out of his way to explain this to us and really put us at ease about how the process works! Thank you!
Emma · 29 October 2022
Agent replied · 29 October 2023
Dear Emma, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan was very efficient and helpful throughout the renting process. From suggesting an additional property to the one we'd seen online that matched our requirements, to the viewing, and then the offer process. It has been a smooth, quick and easy process and I would recommend Jacksons as a great agency to contact when looking for a new home
Violet · 29 October 2022
Agent replied · 29 October 2023
Dear Violet, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI had a very pleasant experience with Loren Pogue, who helped us find the right property for us and was supportive throughout. Loren was very understanding and accommodating of our concerns and preferences. I was very happy with Jackson's as a result and would definitely recommend another buyer to ask for Loren to help them with their property search.
Amber · 29 October 2022
Agent replied · 29 October 2023
Dear Amber, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Tooting office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleCharlie Wray has been my Property Manager for approximately 8 months. Charlie has been very helpful, responsive and is very professional when with dealing with any queries I have had since moving into the property. All of the maintenance works prior to me moving in were outstanding and since Charlie’s involvement, he has been able to rectify these quite efficiently. I hope Charlie continues to keep this good relationship between property manager and tenant.
Baldeep · 30 October 2019
Agent replied · 29 October 2023
Dear Baldeep, We greatly appreciate you putting aside the time to submit a review about our Tooting Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe have a managed property with Charlie Wray through Jacksons Properties. I must add Charlie has been excellent so far with his assistance on our flat, he is well organised and has come back in a professional manner and efficient with our current issues in the flat. He is very welcoming on the phone and I would personally recommend him to anyone who is looking for a competent property manager within this current market.
Thomas · 30 October 2019
Agent replied · 29 October 2023
Dear Thomas, Thank you for your review regarding your experience with our Tooting Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe have been in the process of looking for our first property and Olivia has been great showing us a wide range of properties to help us hone in on what we like and don’t like and what we want from our first house.
Harika · 28 December 2023
Agent replied · 24 August 2024
Dear Harika, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJacksons found us a lovely flat! Wanted to mention Sophia as she was super helpful during the process, always on hand whenever we needed anything via both phone and email- thank you!
Tilly · 5 October 2026
★★★★★ 5/5
GoogleHave had an incredibly trying time searching for the perfect first home. Really grateful for Jacksons' assistance with the process. In particular, Dulcie was incredibly accommodating, thorough in her knowledge of the property and creative with the suggestions she had as to the properties overall potential. Highly recommended.
Osaro · 30 August 2023
Agent replied · 29 October 2023
Dear Osaro, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Dulcie, and do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleHighly recommend Jacksons as an estate agent. Both Ellie and Lloyd were very supportive , which is what you want with the stresses of selling your home .
Jackie · 2 October 2024
Agent replied · 23 October 2024
Dear Jackie, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Katie
★★★★★ 5/5
GoogleThomas Kear has been professional in every viewing and telephonic/email interaction.
After several viewings, and a few repeat viewings, he assisted me to get an offer accepted.
He has a brilliant work ethic, was calm when I was nervous which gave me confidence and provided plenty of information to allow me to fully understand the process of buying my first home.
Brilliant service!!!PositiveResponsiveness, Quality, Professionalism, Value
Jane · 25 August 2021
Agent replied · 29 October 2023
Dear Jane, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Tooting office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan has been extremely helpful in our property search, he quickly and swiftly got us in to a viewing the same day which ultimately lead to us having an offer accepted. He has been very responsive to our queries and has been a pleasure to communicate with.
Holly · 30 August 2023
Agent replied · 29 October 2023
Dear Holly, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleOlivia has been great in our search for a property. She’s showed us a wide variety of properties that are relevant to our brief which has been a reassuring sign that she’s listened to what we want. Olivia is really personable whilst remaining professional!
Beverley · 6 November 2023
Agent replied · 27 November 2023
Dear Beverley, Thank you for your kind comments regarding Olivia and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJordan Murcer was really helpful in helping us secure a new home. He took into account exactly what we were looking for and suggested the flat we eventually decided to rent. He was always available to help answer our queries and made the process as easy as it can be. I highly recommend him and Jackson's.
Azmina · 29 October 2022
Agent replied · 29 October 2023
Dear Azmina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleIn the middle of our family home sale. Highly recommend the Jackson’s sales staff for their attention to detail and making this a stress free transaction thus far. Big thank you to George and the team and personal thank you to Rhea Morgan for her professionalism and attentiveness during this final sales period
Vince · 1 February 2023
Agent replied · 29 October 2023
Dear Vince, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI received excellent service selling a property. There is a really positive atmosphere at Jacksons, Tooting Bec. I mainly dealt with Manager Rhea Morgan who was always on the ball, keeping the sale on track at all times whilst providing constant updates. I would highly recommend them.
John · 31 July 2023
Agent replied · 29 October 2023
Dear John, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan has been very helpful all throughout. He hasn't been reluctant to reach out to us about viewing new properties! Although there is still some work to be done, the process has gone smoothly, and he has promptly responded to all of our questions from the initial viewing to the referencing.
David · 1 April 2023
Agent replied · 31 May 2023
Dear David, Thank you for your kind comments regarding Jordan and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRichard was extremely attentive from the first day. He kept us up to date on every step of the process and helped wherever he could. He liaised so well with the landlord and made the process as easy as possible.
Thanks Richard, we love our new home!
Megan · 1 July 2023
Agent replied · 29 October 2023
Dear Megan, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI would like to give a MASSIVE thank you to Loren for being so thorough and helpful when answering our questions from the beginning when we enquired about properties around my partner and I's chosen area, being present in a second visit until we signed our contract. We felt reassured throughout the whole process.
Richelle-Rose · 29 October 2022
Agent replied · 29 October 2023
Dear Richelle-Rose, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Tooting office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJackson's have helped us find a property quickly and Richard has been very efficient at sorting the paperwork so that we could meet a very tight deadline. He has also been great at keeping us informed of progress and chasing when needed. Highly recommended.
Jeremy · 30 August 2023
Agent replied · 29 October 2023
Dear Jeremy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSophia at Jackson is very professional , helpful, responsive. Had a really good view experience!
Damon · 19 January 2026
★★★★★ 5/5
GoogleWe had the pleasure of dealing with Sophia during our recent house hunting experience. She was very personable and knowledgeable about the properties we were shown
Donal · 26 February 2026
Agent replied · 26 March 2026
Dear Donal, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleDulcie has been very helpful in my search for a 2 bedded one level property. She has paid attention to the brief (unlike many others) and has sent me relevant properties. When viewing she is always on time and very helpful.
Jane · 22 October 2023
Agent replied · 29 October 2023
Dear Jane, Thank you for taking the time to leave such a great
review for Dulcie , your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan has been so fantastic with helping us arrange our move to our new flat, and we’re so grateful! Moving can be an incredibly stressful and expensive process, and he has gone above and beyond to ensure we have felt supported throughout the entire process!
Holly · 1 July 2023
Agent replied · 29 October 2023
Dear Holly, It’s great to hear that you have had a brilliant experience with our Tooting office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThomas has been extremely responsive in my recent property search, from arranging a number of prompt viewings to assisting me though the offer process. Communication has been friendly but professional and Thomas was easily contactable at all times. I would highly recommend! Thank you for the support throughout!
Naomi · 2 April 2023
Agent replied · 29 October 2023
Dear Naomi, thank you for your wonderful updated 5 star review. We are so glad you are pleased with our services. We wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
