Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe toyed with the idea of an online estate agent but in the end we are so pleased we chose Jackson’s - in particular Michel Odish: he was so professional, had a super list of prospective buyers lined-up to view as soon as we went live, kept us fully informed throughout the process, understood our deadline and worked to meet exactly our timelines, and most importantly we believe he and the team at Jackson’s got us a great price for our house. Thank you.
Alice · 30 October 2018
Agent replied · 29 October 2023
Dear Alice, We appreciate you taking the time to submit your review regarding the service you received from our Tooting Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI have recently been looking for a property to accommodate myself, my husband and my four children. With the family expecting to grow futher I really needed the assistance in getting a property with enough space. Jenelle was my personal estate agent and she was absolutely amazing. No question was too stupid and no detail was too small. Being new to the area she was really helpful and helped us to find exactly what we was looking for. Jenelle is a credit to your company.
Thank you so much Jacksons and Jenelle for all of your help.
Love the Harvey Family
Sharene · 30 October 2018
Agent replied · 29 October 2023
Dear Sharene, I am writing to say thank you for your kind comments about the service you received from our Tooting Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleGreat experience and result when selling a flat.
When selecting an estate agent I much preferred Will at Jackson's to the other company I met. Will was very interested in my property and how we would market it whereas the other company was more interested in bad-mouthing the competition.
The market was quiet but Will managed to get the one potential buyer to up his initial very low bid up to a good price.
The buyer of my property wanted to complete before Christmas. That didn't look to be on the cards but through Michael's daily chasing of solicitors on both sides it actually happened, which ensured the sale went through.
When I was moving out Michael popped round to check a couple of things and ended up helping load up some items into the van. Well over and above expected service levels!
Great job all round.
Sean · 30 October 2018
Agent replied · 29 October 2023
Dear Sean, We are delighted to read that our Tooting Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleMichael actually found the property that was an exact match to my requirements. Despite the extremely tight time deadline (around 6 weeks) between offer acceptance and completion, with Michael's dedicated professional service all went perfectly to schedule. Throughout the process all hurdles from the seller side were dealt with professionally and on a daily basis. I would highly recommend Michael as one of the best estate agents out there and a credit to his company and profession. Ifd you are looking in the Tooting area it's best to have him on your side.
Yinka · 30 October 2018
Agent replied · 29 October 2023
Dear Yinka, Thank you very much for your great review regarding our Tooting Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleJacksons provided a great service when we were looking to move property (rental).
Jenelle and Nick (Balham office) were on hand from start to finish to help ensure that all of the administrative logistics were completed in time for moving. Jenelle and Nick were particularly helpful throughout the referencing process and ensured that all checks were cleared in the week window between our offer and move in date working late into the evening on more than one occasion.
Claudia was also delightful when we initially viewed the property.
We are delighted with our property and would definitely recommend Jacksons to any potential tenants!
Gael · 30 October 2018
Agent replied · 29 October 2023
Dear Gael, Thank you very much for your great review regarding your experience with Jacksons. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI have been dealing with Jacksons at Tooting Bec for 3 years now , and have found them attentive, helpful and efficient at most times. Alfie helped us find a suitable property in no time and I didn't have to look anywhere else. In fact, it was exactly what we wanted and it was the first property I viewed. He has always been very professional and has dealt with my numerous queries in a prompt manner, and is always accessible and approachable. Alfie is definitely a great asset to the Jacksons tooting estate agents team ! Overall very pleased with professionalism and service at Jacksons.
Genex · 30 October 2018
Agent replied · 29 October 2023
Dear Genex, Thank you for taking the time to write a review about the great service you received from our Tooting Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleTristan made finding and buying our first property an absolute pleasure. He immediately understood our wants and needs and unlike other agents respected our budget and personal tastes. He only showed us properties we'd actually be interested in and never once wasted our time. He has an outstanding knowledge of the area and local markets and didn't once do a hard sell on us which we really appreciated. I have no hesitation recommending Tristan and the Jackson's team.
Miss · 30 October 2019
Agent replied · 29 October 2023
Thank you very much for your great review regarding our Tooting Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleEmanuel was a pleasure to deal with - he went the extra mile during our house search and was very patient and understanding regarding our situation. His advice was spot on and he was able to find a gem of a house.
Jack · 26 April 2024
Agent replied · 24 August 2024
Dear Jack, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleMy experience with Luca has been fantasti so far. He is a friendly, kind and resourceful agent who goes above and beyond to provide you with the best service and advice.
He is always available, hard worker, and really helpful.
He is the example of how much an individual can make a big difference in your experience when dealing with a company.
Sophian · 29 October 2022
Agent replied · 29 October 2023
Dear Sophian, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Luca, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleBalancing the landlord and tenant can be a complex task. Having to be supportive and proactive to those on either end of this link is very tough and something that Jacksons do perfectly.
They have been understanding, supportive and firm when necessary. Would highly recommend.
Thank you to Paul and his team!
Ross · 30 August 2023
Agent replied · 29 October 2023
Dear Ross, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleDuring a challenging time for property sales I found the service from Jackson's as professional, comprehensive and a pleasure to work with.
Online agencies struggled to follow up with viewers, other local estate agents were unprofessional (not turning up on time, not learning about the property, overvaluing etc) only Jackson's and their down to earth approach were reliable and dedicated enough to get the job done.
A big thanks to Michael Odish and William Drey for their unwavering support.
Asam · 30 October 2018
Agent replied · 29 October 2023
Dear Asam, Thank you for your review regarding your experience with our Tooting Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
GoogleThey're a very good property agency. I rented a house from them last year, and I'm going to renew my contract again. The house has minor issues, but most of them got fixed after I moved in.
They're very efficient with the management as well. My house is handled by Charlie Wray and his team, and they usually get someone to fix any issue I have in a week or so, which is really good for London.
Ataollah · 30 October 2019
Agent replied · 29 October 2023
Dear Ataollah, We appreciate you taking the time to submit your review regarding the service you received from our Tooting Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleMy partner and I recently bought a property through Jackson's Estate Agents in Tooting. We were really impressed with all the team but particularly Michael who kept us fully in the loop throughout the process and gave us the appropriate prompts when we needed to action items. This was invaluable to us as first time buyers who were unfamiliar with the process. Thank you to the Jacksons team who made the purchasing process so easy for us.
Lucy · 30 October 2019
Agent replied · 29 October 2023
Dear Lucy, Thank you very much for your great review regarding our Tooting Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have just secured a lease on a house in Tooting thanks to Richard. He has been amazing at helping me through this whole process. He has been so efficient with all the documents and making this a smooth process. Thank you so much.
Holly · 26 February 2024
Agent replied · 24 August 2024
Dear Holly , Thank you for taking the time to leave a wonderful 5 star Google review. Richard will be thrilled to read your kind comments. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleHave had an incredibly trying time searching for the perfect first home. Really grateful for Jacksons' assistance with the process. In particular, Dulcie was incredibly accommodating, thorough in her knowledge of the property and creative with the suggestions she had as to the properties overall potential. Highly recommended.
Ozzy · 23 November 2023
Agent replied · 22 November 2024
Dear Osaro, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Dulcie, and do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleEmanuel was super proactive and helpful in my search for a property. Offered to work around my schedule while providing a variety of properties to view. Would definitely recommend him for anyone looking to find a property to rent.
Olivia · 26 May 2024
Agent replied · 24 August 2024
Dear Olivia , Thank you for taking the time to leave a lovely review regarding Emanuel. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleJordan has been great whilst we've been in the process of finding a flat to rent - he's consistently friendly, helpful, and informative. We really appreciated his efforts when communicating our offer with the landlord - he was always quick to respond and represented us well! I would definitely recommend working with Jordan if you're looking for a flat to rent.
Gemma · 2 November 2022
Agent replied · 31 May 2023
Dear Gemma, Thank you for taking the time to leave a review regarding your experience with Jordan in our Tooting office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GooglePaul Rooney and colleagues from Jacksons Agent has been managing our property in tooting for last twenty of years and they are the most professional, courteous people and always goes the extra mile by ensuring both the tenant and us are served in all our best interests. If you have property to let in the Tooting Area cannot recommend Jacksons enough.
Sukhdev · 29 October 2022
Agent replied · 29 October 2023
Dear Sukhdev, Thank you for your review regarding your experience with our Tooting Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThat is one of the rarest situation when you really want to leave a positive feedback instead of complaining.
Very good estate agency, especially I was very lucky to work with Luca, who always tried to help, suggested the best available options and very nice and kind in conversations.
Luca is the best sales consultant that I have met, highly recommend!
Konstantin · 29 October 2022
Agent replied · 29 October 2023
Dear Konstantin, thank you for taking the time to leave a 5* review for Luca and the team in our Tooting office. We are pleased to read that you have received excellent service. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleJacksons, especially Liz the Lettings manager, have been fantastic. They found us tenants in a very quick timeframe, almost in record breaking time! Liz has always answered any questions we had and administration wise has been spot on. She is warm friendly and so approachable. We would definitely use them again.
Sia · 30 August 2023
Agent replied · 29 October 2023
Dear Sia, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMichael had a tough seller and buyer so there was much to and fro. He was patient and understanding, kept his cool and got the right result for both parties. Would definitely recommend Michael and he gets 5 stars
Jackson’s was very good, not the cheapest and let them selves down on the property write up, and sales materials (no sales sign etc) but only the whole happy.
Jo · 29 October 2021
Agent replied · 29 October 2023
Dear Jo, I was delighted to read the comments in relation to our Tooting office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleJordan has been very supportive throughout the end to end process of finding me a new rental. Have been impressed by his thoroughness and ability to progress things swiftly. One area of caution is to be attentive to all details of the properties before agreeing to that property. There are a lot of T&Cs you don’t initially pick up on.
Chris · 29 October 2022
Agent replied · 29 October 2023
Dear Chris, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJust moved to the Tooting area and Amy helped me so much from the very start when I enquired about a flat I'd seen online to the day I moved in. I had such a great experience so I felt like I just had to write about it. Amy was very knowledgable about local transport links and gave me detailed descriptions of how I could get to work from each property she showed me! Thanks so much!!
Marcus · 30 October 2018
Agent replied · 29 October 2023
Dear Marcus, Thank you for your review regarding your experience with our Tooting Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI’m currently in the process of looking for a flat and had a great experience with Jacksons. Big shout out to Olivia for being so helpful during the process, taking the time to explain the property info in detail and answering all my questions. Really appreciate it!
Jack · 6 November 2023
Agent replied · 27 November 2023
Dear Jack, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
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