Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a fantastic experience working with Alex during our property search. From the very beginning, he was incredibly warm, approachable, and genuinely interested in helping us find the right home.
Alex was consistently proactive, always keeping us updated with new listings and going the extra mile to arrange viewings quickly and efficiently. What really stood out was how much he listened to what we were looking for. He took the time to understand our needs and preferences, and it truly felt like he had our best interests at heart.
His professionalism, combined with his charasmatic and caring approach, made what can often be a stressful process feel smooth and enjoyable. We’re very grateful for all his help and wouldn’t hesitate to recommend him to anyone looking for a dedicated and thoughtful estate agent.
Kate · 2 April 2026
Agent replied · 23 April 2026
Dear Kate, We really appreciate you taking the time to leave such lovely comments about Alex. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleAlex at Jackson’s Tooting was fantastic throughout our search. Although we didn’t end up finding our home through him in the end, he truly went above and beyond to support us along the way.
His advice was always honest, straight to the point and never pushy. We felt we were in very safe hands in such a stressful time!
Wouldn’t hesitate to recommend him.
⭐️⭐️⭐️⭐️⭐️
Nancy · 2 April 2026
Agent replied · 23 April 2026
Dear Nancy, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleCan't express how good of an experience I had working with Emanuel. He was always on the ball with communication and clearly very knowledgeable of his field. Me and my fellow housemates have had a difficult experience with other estate agents and working with Jackson's was like a breath of fresh air. Emanuel was always fast to respond to my phone calls and emails and made sure we were all looked after in our difficult situation. Would like to thank him and the rest of the team for such a smooth experience
Louie · 12 January 2026
★★★★★ 5/5
GoogleOverall we had a great experience with Jacksons estate agents. Sophia was knowledgeable, friendly and professional and answered any questions we had. She didn’t make us feel pressured at all throughout the viewings and it was a very positive experience. Thank you!
Anna · 26 February 2026
Agent replied · 26 March 2026
Dear Anna, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
★★★★★ 5/5
GoogleSophia has been absolutely incredible and so so helpful in the search and transition process of my new flat! The positive energy and outstanding efforts that she brings to the communication process made it so effortless, from the welcome …
Isadora · 22 February 2026
Agent replied · 26 March 2026
Dear Isadora, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sophia. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleI recently had the pleasure of working with Emanuel at Jacksons in Tooting, and I couldn't be more impressed with the service I received. From the moment I viewed the flat, Emanuel was incredibly helpful and professional. He took the time to show me around and answered all of my questions with patience and clarity. His communication throughout the process was excellent, he kept me updated every step of the way and was always quick to respond to any queries I had.
What really stood out to me was the speed and efficiency of the entire process. The turnaround time was impressively fast, and I was able to complete all my references in under two weeks. The online platform was also very user-friendly, which made the whole experience even smoother.
Emanuel made what could have been a stressful process feel seamless. His dedication to ensuring everything went smoothly and his genuine commitment to excellent service made a huge difference. I would highly recommend Emanuel at Jacksons to anyone looking for a professional, efficient, and supportive letting experience!
Z · 20 November 2024
Agent replied · 25 December 2024
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleReally great service helped us find a house to rent very quickly - Sophia was super attentive, responsive and helped us through the process smoothly, so thank you!
Emma · 12 March 2026
Agent replied · 26 March 2026
Dear Emma, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleI recently had the pleasure of cooperating with Alex from Jacksons Tooting. Although we didn’t end up securing the property we were interested in, Alex’s honesty and dedication throughout the process were truly commendable. He kept us informed at every step and worked tirelessly to find us the right home. His transparency and effort made the experience much more manageable and stress-free. I highly recommend Alex for anyone looking for a reliable and hardworking estate agent.
Tom · 10 August 2024
Agent replied · 24 August 2024
Dear Tom, We really appreciate you taking the time to leave such lovely comments about Alex. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleSophia has been very helpful during this process. She has been very responsive and very clear with us at each stage of the process.
Peter · 19 March 2026
Agent replied · 26 March 2026
Dear Peter, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleUnfortunately the time had come for me to look for a new flat to move into. Overall this is usually a stressful process that I was dreading. However I got in contact with Jacksons and it was made so much smoother! Emanuel supported us during this and he was incredibly helpful and would show me places as soon as they became available. While we did not choose a place from Jacksons, Emanuel and the team were great and went above and beyond for us during this, allowing us to view properties at short notice and working around our schedule. Definitely would contact them in the future should i be looking for a new property
Spencer · 30 July 2025
★★★★★ 5/5
GoogleSophia has been incredibly kind and responsive throughout our rental application. She has been very helpful and easy to work with!
Patrick · 12 March 2026
Agent replied · 26 March 2026
Dear Patrick, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI had an excellent experience with this estate agent from start to finish. Big shout out to Emanuel who was incredibly helpful, professional, and always willing to go the extra mile to support us.
Communication was excellent throughout, and we felt very well looked after. I would highly recommend them to anyone looking to buy or sell a property.
Anucha · 19 January 2026
★★★★★ 5/5
GoogleEmanuel - Tooting. We have had the pleasure of dealing with Emanuel, he has been patient, listened to our requirements with no time wasting. When we were so close to giving up he didn't give up on us and found us our perfect home. Couldn't be happier with the service provided, really lovely professional and trustworthy agent. I would recommend Jackson's to all those I know because of the supportive and smooth experience we have had with Emanuel.
Carolyn · 27 March 2024
Agent replied · 24 August 2024
Dear Carolyn, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleViewed a house today with Sophia and had a really good experience. She was friendly, easy to talk to, and answered all our questions honestly. We didn’t feel rushed at all and she gave us space to look around while still being helpful when we needed her. Overall just a very smooth, positive viewing. Thanks Sophia!
Ira · 26 January 2026
★★★★★ 5/5
GoogleLong standing Landlord with Jacksons .
I write to say the Lettings Department led by Paul Rooney is run effectively and pro-actively.
Jacksons provides outstanding care and efficiency in resolving both the concerns of the Tenant and Landlord by resolving each concern in a timely and well thought out solution .
If I had more properties , I would always go to Jacksons given my experience.
Bibi · 25 September 2024
Agent replied · 23 October 2024
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
★★★★★ 5/5
GoogleFinding a reliable agency has always been a hire challenging however Jackson’s have made the process seamless. Liz Aylward especially has been very professional, proactive and has always listened well to ensure all of my wants and needs are met in a professional and friendly manor. Customer care and 5* service is clearly at the forefront of what they do, Liz has always been available at any given point both in person, email and on the phone. I would highly recommend Jackson’s in Tooting.
James · 23 November 2023
Agent replied · 22 November 2024
Dear Chris, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Tooting office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleDulcie was fantastic in helping us to find a flat. She was professional, friendly and always quick to respond to any questions we had. Usually she had the answers to any questions she had, but was also quick to follow up in writing to anything she wasn't certain about (for more obscure questions we had). This made the stressful experience of viewing and putting an offer on a property a much smoother process.
We would definitely recommend Dulcie to anyone house hunting in Tooting!
Calum · 22 November 2023
Agent replied · 27 November 2023
Dear Calum, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleFinding a reliable agency has always been a hire challenging however Jackson’s have made the process seamless. Liz Aylward especially has been very professional, proactive and has always listened well to ensure all of my wants and needs are met in a professional and friendly manor. Customer care and 5* service is clearly at the forefront of what they do, Liz has always been available at any given point both in person, email and on the phone. I would highly recommend Jackson’s in Tooting.
Jack · 24 October 2023
Agent replied · 23 October 2024
Dear Chris, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Tooting office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI recently had the pleasure of working with Thomas during a purchase and I couldn't have been happier with the experience. From start to finish, Thomas and his team were professional, knowledgeable, and always willing to go the extra mile.
He has also kept me updated on every step of the way, so I always knew what was happening.
Thanks so much for helping us find our next home, we are incredibly excited about the next step. 👍👍👍
Paul · 22 November 2023
Agent replied · 27 November 2023
Dear Paul, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleTom helped me throughout a difficult flat purchase, which took six months in total. Given that I was the buyer, he was not working on my behalf, but was kind, helpful and professional throughout. He went above and beyond to ensure that we got to exchange, at a point where it seemed as though the sale might fall apart. He was contactable at what felt like all hours, and quick to respond to emails. I really appreciated his frank approach, and felt like I was getting an honest assessment of the situation at every point. Thanks Tom, you're a star!
Jessie · 29 September 2023
Agent replied · 29 October 2023
Dear Jessie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Tom. Please do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSophia was a great help in organising my new house smoothly and quickly. Greatly appreciated.
Beth · 26 February 2026
Agent replied · 26 March 2026
Dear Beth, Thank you for your kind comments regarding Sophia and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleFinding a reliable agency has always been a hire challenging however Jackson’s have made the process seamless. Liz Aylward especially has been very professional, proactive and has always listened well to ensure all of my wants and needs are met in a professional and friendly manor. Customer care and 5* service is clearly at the forefront of what they do, Liz has always been available at any given point both in person, email and on the phone. I would highly recommend Jackson’s in Tooting.
James · 25 August 2023
Agent replied · 24 August 2024
Dear Chris, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Tooting office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience finding a house to let with Jacksons. Emanuel led us through the whole process and helped direct us where needed in a well mannered approach. I liked the use of online platforms to complete documentation which took away unnecessary physical paperwork. Thank-you to Emanuel and team, looking forward to working with the property managers going forward.
Steffan · 27 October 2024
Agent replied · 10 November 2024
Dear steffan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Katie
★★★★★ 5/5
GoogleFinding a reliable agency has always been a hire challenging however Jackson’s have made the process seamless. Liz Aylward especially has been very professional, proactive and has always listened well to ensure all of my wants and needs are met in a professional and friendly manor. Customer care and 5* service is clearly at the forefront of what they do, Liz has always been available at any given point both in person, email and on the phone. I would highly recommend Jackson’s in Tooting.
Michael · 31 July 2023
Agent replied · 29 October 2023
Dear Chris, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Tooting office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
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