Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJordan Murcer and the rest of the Tooting Bec Office have provided me a great service on finding a new place to live. Jordan was very pleasant during the viewings and covered all the aspects of letting via an agency in a very friendly and professional matter. We managed to reach the references part of the agreed letting within a few hours after the viewing. I strongly recommend Jordan and the Tooting Office to anyone looking for the right place to live.
Petros · 29 October 2022
Agent replied · 29 October 2023
Dear Petros. Thank you for taking the time to leave a review regarding your experience with Jordan in our Tooting office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMy partner and I had the pleasure of working with Peter James, very personable and knowledgable. My girlfriend and I have very different styles so he did really well to find us properties which catered to both our needs. We're both first time buyers, so lack any working knowledge on the process or purchase - Peter was very great at giving us an idea and came forward with recommendations, brokers, surveyors etc.
I would highly recommend working with him if you get the chance.
Mostin · 29 October 2022
Agent replied · 29 October 2023
Dear Mostin We are thrilled to hear that you are pleased with the service you have received from our Tooting office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleHighly recommend. Getting your first place can be a daunting process but Peter James was absolutely brilliant. I came in and he really took the time to talk to me about what I was looking for, what to expect and how the process plays out. He was really approachable and credible with his knowledge of the industry and the area. It’s made me feel much more at ease and clear in what I need on my search. When my journey starts I will look to stick with Jackson’s as a result. Thank you Peter!
Kristina · 29 October 2022
Agent replied · 29 October 2023
Dear Kristina, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleReally great experience selling my flat through Jackson's Tooting.
George visited the property initially and gave us an appraisal which we were happy with. They soft launched the property and within a week we had 8 viewings, and an offer we were happy to accept.
Kadeem in particular was extremely helpful throughout the process. He built a really good rapport with me and my partner, and gave some excellent responses and advice to my questions around property listings, helping us extract the maximum value from the property, and it was Kadeem who secured us our offer. He was very communicative, keeping us in the loop at all times, and talked to us in a way that made us feel comfortable, compared to other estate agents where it felt like they were constantly on the make.
The whole team's energy was great, they seemed genuinely excited to be selling the flat, and we genuinely enjoyed every interaction with them.
This was our first time selling a flat, and did not expect to feel like the estate agent had our best interests in mind, but Kadeem & George were brilliant. Highly recommend, will almost certainly use Jackson's again when the time comes to sell.
Alex · 29 October 2022
Agent replied · 29 October 2023
Dear Alex, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAs a first time buyer I was pretty overwhelmed with the whole process, but Jacksons Tooting made the whole process very easy.
Nikkyl guided me through making an offer, being very open & honest about everything that was going on. He also provided excellent after care taking time out of his day to allow me to check out the property before I moved in and advising on
Sophie was extremely dedicated to my case, responding straight away at all hours of the day. She also did lots of chasing to make sure the sale went through and everyone was happy.
Thanks!
Jaeren · 29 October 2022
Agent replied · 29 October 2023
Dear Jaeren, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe’ve had a really positive experience with Jordan as our letting agent with Jackson’s. I’ve often in the past felt that estate agents did not have our best interest as renters and I’ve felt lied to along the process to get more money out of us or to push us into offering more than necessary. However throughout the process I’ve been pleasantly surprised by Jordan advising us only to up our offer where necessary for example. This has made what could have been a particularly stressful process with the current rental market in a London, a stress-free one. Jordan has also been very easy to get in contact with and has always been able to manage our request such as to organise a second viewing, which again has been really helpful. I wouldn’t usually leave a review for an estate agency but felt it was necessary as have been really impressed by the service! Thanks Jordan and Jackson’s estate agents
Louisa · 29 October 2022
Agent replied · 29 October 2023
Dear Louisa, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Tooting office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan Murcer was excellent and very useful throughout our search for a flat. He found a flat which fitted our requirements perfectly, explained the process very clearly, and was very understanding of our situation. Jordan always kept us in the loop and it was always very easy to get hold of him. He was very patient with us and all the questions we had. I would highly recommend him and Jackson's to anyone looking to rent in the area.
Owen · 29 October 2022
Agent replied · 29 October 2023
Dear Owen, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleHad the pleasure of speaking with Jordan regarding our flat hunt - felt very looked after and he went out of his way to make sure we were contact frequently regarding our search. Loren was also brilliant at showing us round a few properties and was happy to answer any questions we had. We are still looking for a flat however we feel that both of them will be on hand to help through this process.
Emily · 31 January 2023
Agent replied · 31 May 2023
Dear Emily, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI had the pleasure of dealing with Emmanuel, Renee, and Paul. A great professional service throughout with regular updates. Emmanuel kept me thoroughly informed throughout the process and helped my experience being a first time newbie landlord seamless. Thank you!
Rizwan · 12 January 2026
★★★★★ 5/5
GoogleJordan was our contact at Jacksons and was incredibly helpful and made the process as easy and as straightforward as possible. He contacted me as soon as he saw a property which fit our requirements and kept us well informed of the next steps. He was easily contactable if we had any questions and managed to process our offer, references and prepare the house within a 1 week turnaround. Would definitely use Jackson's again because of this experience.
Ellie · 29 October 2022
Agent replied · 29 October 2023
Dear Ellie, Thank you for taking the time to leave a review regarding your experience with Jordan in our Tooting office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience with this estate agency. The whole process was smooth and well organised, and Alex was especially professional and helpful throughout. He kept me informed at every stage and was always quick to respond to any questions.
Tinesha · 19 January 2026
★★★★★ 5/5
GoogleDealing with Jackson’s throughout my tenancy had been so simple and easy as they are very responsive and solve any issues almost immediately. James Englefield was so helpful and quick when changing my tenancy and kept me updated throughout the process!
Katie · 22 December 2025
★★★★★ 5/5
GoogleJordan was extremely helpful in our search of Tooting. He sent us through loads of lovely properties and made sure we could view them at our convenience. He also gave tips on how we could make our offer as attractive as possible and talked us through the whole process. With the London market how it is currently, it was just really nice to have an estate agent be so friendly and helpful! Highly recommend.
Georgie · 31 January 2023
Agent replied · 31 May 2023
Dear Georgie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI've just had an offer accepted on a house and as a first time buyer Rhea has been fantastic. She has been attentive, clearly very hard working and there have been multiple instances where she has gone above and beyond to answer our queries or lets us do last minute viewings. I would thoroughly recommend working with Jacksons and Rhea to others. Shout out to Luca as well who has assisted as well!
Tom · 2 March 2023
Agent replied · 31 May 2023
Dear Tom, We really appreciate you taking the time to leave such lovely comments about Rhea and Luca. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Tooting team in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleVery Helpful. Emanuel was the agent we were in touch with to find a flat in the SW London area, he was great at putting properties forward that fit our needs and helping us put offers in to landlords at a good price
Billy · 29 November 2025
★★★★★ 5/5
GoogleI had the pleasure of being helped by Jordan M during what has been a very stressful property search. He was knowledgable about the property and location, so patient with all of my questions and best of all - has a cracking sense of humour. Fantastic professional experience and now I have a property I’ll be moving in to in just a matter of weeks!!
Liz · 29 September 2023
Agent replied · 29 October 2023
Dear Liz, We appreciate you taking the time to leave a great review regarding your experience with Jordan, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe just wanted to share how great Sophia was in assisting us with our house hunting yesterday. We didn’t find the right one last night but hopefully there will be more houses we can view with her.
Chloe · 15 January 2026
★★★★★ 5/5
GoogleIncredibly kind, patient, and helpful. I'm a first time renter but everything was made clear each step of the way. Huge thanks to Emmanuel, he was a massive help and transparent while leading our tenancy. Would recommend!
Albie · 12 January 2026
★★★★★ 5/5
GoogleWe have just signed through Jackson's, and our agent Richard Adedeji has been wonderful. From chasing us for the necessary forms/details, to doing multiple viewings, and even waiting around until nearly 8pm one evening as our housemate was late on a train - nothing but positive things to say and a great process. They also found us the best value rental by far, very excited to move in. Thanks Jackson's estate agent, and Richard!
Luke · 12 December 2022
Agent replied · 11 December 2024
Dear Luke, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe had a fantastic experience with Sophia - she was a huge help from hosting our viewing through to getting our tenancy offer accepted within the hour, staying late on a Saturday to get it done so we had peace of mind for the weekend! Thank …
Francesca · 26 February 2026
Agent replied · 26 March 2026
Dear Francesca, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sophia. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleJordan has been our contact at Jackson’s, and although we are still on the hunt for our perfect property - he has been helpful and considerate throughout. He has contacted us straight away when something that fits our criteria has become available, and his communication skills have been fantastic, constantly keeping me updated via phone call and answering any questions we may have! Thanks Jordan & we look forward to more viewings with you.
Elinor · 29 October 2022
Agent replied · 29 October 2023
Dear Elinor, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe have just signed through Jackson's, and our agent Richard Adedeji has been wonderful. From chasing us for the necessary forms/details, to doing multiple viewings, and even waiting around until nearly 8pm one evening as our housemate was late on a train - nothing but positive things to say and a great process. They also found us the best value rental by far, very excited to move in. Thanks Jackson's estate agent, and Richard!
Luke · 29 October 2022
Agent replied · 29 October 2023
Dear Luke, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThank you Emanuel Tawiah for your exceptional service that deserves more than 5 stars! And thank you for exceeding the expectation of an estate agent! I would gladly give you a ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ rating. Keep up the excellent customer service. …
Sharon · 26 November 2025
★★★★★ 5/5
GoogleThere’s a reason there are so many Jacksons signs around, because they are at the top of their game. We’d particularly like to mention Tom who handled the sale of our flat. He was a pleasure to work with, friendly, professional and knowledgable. He kept everyone in the chain informed of what was going on and made every effort to keep things progressing. Thanks Tom and everyone else involved at Jacksons in Tooting!
Katie · 29 October 2022
Agent replied · 29 October 2023
Dear Katie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
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