Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had been searching for a property for a fair while and been messed around by agents but Emmanuel was the opposite. Incredibly friendly, polite and very efficient. It was refreshing to deal with an agent you can tell cares for their tenants rather than just be a number. Would definitely recommend to anyone looking for a property to speak to Emmanuel! Thank you Emmanuel for helping me finally find a new home!
Alex · 28 December 2023
Agent replied · 24 August 2024
Dear Alex, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleEmanuel has been really helpful in our search for a rental in Tooting. He listened to what we were looking for, asked questions to get more information from us and sent us properties that met out criteria and were realistic with our budget. Emanuel is responsive to emails and calls and professional and friendly in person too. He made our search a lot less stressful. Thanks Emanuel!
Kristin · 26 April 2024
Agent replied · 24 August 2024
Dear Kristin, Thank you for taking the time to leave a lovely review regarding Emanuel. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleFinding a new place to live is always stressful, however Jackson’s for the first time have made the process seamless. Jordan especially has been so proactive listening and really going through the details to ensure all of our many wants and needs are met in a professional and friendly manor. Customer care and 5* service is clearly at the forefront of what they do, making sure to be available at any given point both in person and on the phone it’s rare to be waiting on an answer more than an hour! Which is rare in London! Many thanks again!!
Augustus · 1 July 2023
Agent replied · 29 October 2023
Dear Augustus, Thank you for taking the time to leave a wonderful 5 star Google review. Jordan will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan has been really helpful, sharing multiple properties with us before they are shared more widely in rightmove etc
He and team have actually listened to what we're after and only share relevant properties, so we know we're not wasting our time.
Jordan has been really easy to access, and all of the jackson team communicate by both phone and email, which is really helpful when in and out of meetings at work!
Thanks!
Charles · 23 November 2023
Agent replied · 27 November 2023
Dear Charles, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat service from Jackson’s who were selling my home. The staff are very professional and personable and a pleasure to work with. They have a high degree of knowledge of the market and properly in the area and I couldn't fault them on getting viewings which led to multiple offers. Special mention to Olivia who made the final sale and was great throughout the process, but to all of the sales team. Thanks!
John · 23 November 2023
Agent replied · 27 November 2023
Dear John, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe were very specific with the location and type of property we were looking for and Rhea delivered to the brief in a difficult market. She was proactive in her approach, gave excellent advice and dealt promptly with any queries we had. Rhea communicates clearly and nothing is too much trouble. We cannot believe we have managed to secure the house of our dreams, and cannot wait to begin the next stage of our lives there. Thank you so much Rhea.
Holly · 17 May 2023
Agent replied · 31 May 2023
Dear Holly Brown, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMy partner and I have been corresponding with Loren, who is based in the Tooting Bec branch. We have also met her for viewings.
Loren has been extremley professional, personable, attentive and supportive through-out the duration of our flat search. She is happy to go out of her way to try and accommodate your needs, in order to assist you in finding the property you envisage.
I definitely recommend. Thank you very much for everything, your help is most appreciated.
Rhys · 2 May 2023
Agent replied · 31 May 2023
Dear Rhys, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Loren, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJackson’s Tooting have been amazing in helping myself and my partner rent our first flat together. Emmanuel was super helpful and supportive throughout the process and was always available to take a call and answer any of our enquiries. Would highly recommend this estate agent and Emmanuel
Ellie · 12 January 2026
★★★★★ 5/5
GoogleFrom start to finish, throughout the process of purchasing our property, Nikkyl has been incredible. He is so diligent, measured, and proactive with consistent communication and advice. I would recommend him as an agent to anyone who is looking to buy or sell in the Tooting Bec area. His knowledge of the market and the area is second to none. He always made time to speak on the phone, as well as communicate with agents in the office we were selling through which was invaluable. Nikkyl, thank you so much, as we said on the phone we are so grateful for all of your support.
Philippa · 2 April 2023
Agent replied · 29 October 2023
Dear Philippa, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Nikkyl, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThroughout the process of buying our first home, Jacksons have been great, and in particular Rhea has been super helpful! She is always really friendly and happy to help out with any questions we have. She took on board what we were looking for in a property, and showed us round a few that hit our criteria helping us to find our perfect first home! When showing us round houses she was very knowledgable about all properties and could answer all of our questions. We have really appreciated her help and dedication.
Natasha · 1 April 2023
Agent replied · 31 May 2023
Dear Natasha, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Rhea, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJackson’s Tooting Estate Agents have been great in helping us secure renting accommodation. We had our details with them and Jordan notified us of a property that was suitable for us and quickly arranged a viewing for us. We were the first to view it and managed to quickly put an offer in which was accepted. We had been looking for a very long time and Jordan was very helpful in guiding us to make sure we secured this property. The whole process since has been very easy and the customer service has been great!
Isabelle · 1 April 2023
Agent replied · 31 May 2023
Dear Isabelle, Thank you for taking the time to leave a wonderful 5 star Google review. Jordan will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleEmanuel went above and beyond for us when looking for a property and has been so helpful throughout the process from start to finish and has been able to answer all of our questions as well as assist with any further information we’ve requested. Can’t fault this estate agency at all they’ve been lovely
Vas · 26 October 2025
★★★★★ 5/5
GoogleJacksons have been managing my property (I'm a landlord) for the last 2-3 years. There's been a few niggles here and there but on the whole they are fast, reliable and from what I have seen haven't done any of the dodgy estate agent stuff.
In particular Richard Adedeji has been very fast in getting my property let with minimal void periods. In addition the property management team has been very good too (Michael Ajayi).
Qamar · 31 July 2023
Agent replied · 29 October 2023
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRating
Nikkyl and his colleagues at Jacksons were the acting estate agents in our recent house purchase. We were extremely grateful for Nikkyl’s help in finding our new home for a very important next chapter in our lives. So many local estate agents ignored what we were looking for in a property, and it felt like we were led endlessly around properties that weren’t right for us. But then along came Nikkyl- he got the brief straight away and immediately found us the property that we could have only hoped to find when we started our search. And when the paperwork got complex and the situation between solicitors became fraught, Nikkyl was our saviour, acting as the diplomat between parties, ensuring we got it over the line in the end. His passion for getting us a home we will be happy in came across in every conversation we have had with him. We are hugely grateful to him and Jacksons for everything they helped us with in the process.
Emma · 3 March 2023
Agent replied · 29 October 2023
Dear Emma, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSophia was absolutely fantastic from start to finish. She was professional, knowledgeable, and incredibly responsive throughout the entire letting process. She made everything clear and straightforward, keeping me updated at every stage and always available to answer any questions.
Olivia · 5 March 2026
★★★★★ 5/5
GoogleEmanuel at Jackson is very professional , helpful, responsive and found tenants quickly.
Catherine · 13 January 2026
Agent replied · 15 January 2026
Dear Catherine, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI was interested by a property for a while and Luca kept me in the loop and recontacted me when it when back onto the market. we then had the opportunity to visit the property and do an offer. I was really pleased that our offer has been accepted. Luca has been a great help with the all process. The all team is now working on selling our property and it has been a really quick and smooth journey.
Sophie · 31 January 2023
Agent replied · 31 May 2023
Dear Sophie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan has been incredibly helpful in assisting us with our search. He has always been contactable and followed up with any queries we had on the property. He in particular has been very prompt in arranging a second viewing of a flat for one of the new tenants who was unable to view it the first time around. I would absolutely recommend him to anyone I knew looking for a property in the area.
Georgie · 1 July 2023
Agent replied · 29 October 2023
Dear Georgie, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan has been incredibly helpful during our property search experience so far. As soon as I got in touch with him, we had a viewing for the following morning and he was really great in answering all of our questions. We knew we wanted to make an offer so he got the process moving very quickly for us, and has been easily contactable throughout the entire experience. Jordan is great to communicate with and has made us feel at ease about the renting process, whereas we have had quite stressful experiences with other estate agents. Would definitely recommend!
Alice · 3 December 2022
Agent replied · 31 May 2023
Dear Alice, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleBig thanks to Alex for helping us find an amazing property to let! Alex was super helpful, knew exactly what we were looking for, and made the whole process hassle-free. Highly recommend reaching out to him if you’re on the hunt for a place. Great service all around!
Cherrie · 20 November 2024
Agent replied · 11 December 2024
Dear Cherrie, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Katie
★★★★★ 5/5
GoogleWe had a great experience with Jackson's! In particular, Emmanuel was very helpful all the way through, providing us with a number of great options for our next house and answering any questions we had along the way. He made finding our next home a smooth and stress free experience!
Jonny · 18 October 2024
Agent replied · 23 October 2024
Dear Jonny, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
★★★★★ 5/5
GoogleWe’re in the process of renting our first flat and Jordan has been absolutely amazing every step of the way. He’s super friendly, easy to chat to, helpful, and very very quick with responses. He really put in the work to make sure that we were well represented and I trusted him to manage the communication between us and the landlord. I felt like he listened and responded well to any of our concerns, and was able to reassure and guide us throughout the whole process.
He is by far one of the best agents we’ve dealt with during our property search and I would recommend him to anyone looking to rent a new flat.
Rhianna · 2 November 2022
Agent replied · 31 May 2023
Dear Rhianna, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Tooting office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI didn’t know a lot about Jacksons when I arranged my viewings to buy a place down in Tooting but I’ve been impressed with them throughout. Luca, the sales agent who showed me around was very knowledgeable and engaging, without putting pressure on me. It feels like he genuinely wants the best outcome for both the buyer and the seller. In the last place we viewed, the seller came home early and you could see they had a good relationship as well. I’d definitely recommend Jacksons in Tooting, and especially Luca!
Whitney · 2 November 2022
Agent replied · 31 May 2023
Dear Whitney, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAfter having had bad experiences with other letting agencies we were fortunate enough to be shown a property by Timi Adeyemi of Jacksons Tooting.
She was friendly, warm and honest to our needs and circumstances, she didn’t try to hard sell but showed empathy.
Even when there were technical difficulties during referencing she gave suggestions and showed understanding. She gave us as much time and space as we needed to make decisions.
We are now in our new place, thanks to Timi.
She was responsive and pleasant at all times. Timi is an asset to the profession and should be promoted to a management position where she can continue to inspire others with her friendly and professional talent and manner.
Thank you Timi and Jacksons Tooting!
KLT · 29 October 2022
Agent replied · 29 October 2023
Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Tooting office. Kind Regards, Sarah Tranter, Customer Relations Team
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