Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJordan at Jacksons Tooting has been incredibly helpful in our property search so far - he’s really patient and especially knowledgable on the properties he’s shown us, and hasn’t made us feel at all rushed into making any decisions. We’re excited to continue our search with Jordan and the Jacksons team and look forward to finding the perfect place for us!
Izzy · 22 October 2023
Agent replied · 29 October 2023
Dear Izzy, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleEmanuel was fantastic in helping our property search! He kept us updated with properties in line with what we wanted and always made sure to keep us updated!
Charlie · 5 March 2026
★★★★★ 1/5
GoogleTruly Truly Awful.
Thank you Alfie for prompting us to review you on google, we appreciate it.
Alfie was nothing but unhelpful from the moment we signed the tenancy agreement.
Alfie switched our utilities provider to an expensive, not-green option without asking/informing us.
Alfie didn't provide the check in report for over a month after check-in, despite numerous emails left unanswered. Alfie still has not responded to our comments on the check-in report, many months later.
Alfie arranged for a Let Agreed signed to be hammered into our front wall, causing damage, without informing/asking us or the landlord - a month after we had moved in to the property.
Alfie lied and told us that we would be unable to make amendments to the tenancy agreement with requests for the landlord such as "remove the broken plastic baby slide from the back garden".
Alfie pushed us to get a two year tenancy against our wishes, to increase his commission.
I would not like to work with Alfie again.
Alexander · 29 October 2021
Agent replied · 29 October 2023
Dear Alexander, I am concerned to read your review and have brought this to the attention of the Director of the office to review, and we will be in touch. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleI recently went on viewings over several weekends with Kadeem from the Jacksons Tooting branch. As it was my first time looking for something south of the river, he was very helpful and patient in answering all my numerous questions. In addition to giving me his honest opinions on the potential of each property we viewed, he also give me a helpful overview on the various parts of Tooting and the surrounding areas.
Given my spec, he was able to send over various options, with potential to extend to give me the space I wanted, that I would not have known to consider.
In the end, I have purchased somewhere else but nevertheless, I would highly recommend Kadeem as someone to contact if you're searching for a property in Tooting.
Eve · 29 October 2021
Agent replied · 29 October 2023
Dear Eve, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Tooting office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team
★★★★★ 4/5
GoogleI recently contacted Jacksons about a short-term letting for myself and 2 housemates. I was put into contact with Timi, who was fantastic. She really understood and took the time to show us properties that suited the criteria we had set out to her, it really made you feel like you were getting a bespoke service.
At the flat viewing, Timi was very professional and listened to your concerns about each property, so as to take them into account if they didn't suit all the requirements you had.
Moving is always stressful and Timi's positivity made searching seem like much less of a stress.
Maria · 29 October 2021
Agent replied · 29 October 2023
Dear Maria, Thank you for taking the time to leave such great feedback regarding your experience with Timi and our Tooting office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleI have been searching for a property for my elderly mother for months in a pandemic - feels like I know every agent in South West London. Issues I faced:- prices escalating daily, queues for viewings, Agents not accepting asking price offers, creating sealed bid scenarios and basically not returning calls because they are too busy. If any of this sounds familiar head to Peter James at Jacksons in Tooting, he is trustworthy, honest, professional and most of all he really cares. He doesn't tell the usual Estate Agent story ie this house has several almost asking price offers !!!! I can't recommend Peter highly enough, best estate agent I've ever had the pleasure of doing business with. Jacksons sold my mothers house, understood her down-sizing issues and found her the perfect property.
Abu · 29 October 2021
Agent replied · 29 October 2023
Dear Abu, What a lovely review you have given regarding our Tooting office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMyself and my partner are really happy to have found a flat with Jacksons! We were concerned about the state of the current rental market in London, but we found a flat much quicker than expected with the help of Timi. She was great from start to finish - listening to our needs and sending us our flat as an option to view when we cancelled our original viewings elsewhere. At the property Timi was friendly and knowledgable which made us like the flat even more! Despite a few issues with references (at the fault of LettingsHub as opposed to Jacksons), everything went smoothly and we found it very easy to get through to Timi on the phone throughout this particularly stressful day and beyond. Would recommend Jacksons for a very transparent process in terms of making an offer on a property you like, and a quick turnaround. We are very excited to move in - thanks again!
Grace · 29 October 2021
Agent replied · 29 October 2023
Dear Grace, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Tooting office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe had a great experience using Jackson’s to sell our property. George and Nikkyl were professional and were always on hand to answer our queries. We had to deal with lots of other agents when buying our new house and they were useless. It really made us appreciate Jackson’s even more as they were the complete opposite and a pleasure to work with. We would highly recommend Jackson’s to anyone thinking of selling their property. A massive thank you to Nikkyl, George and the rest of the Jackson’s team!PositiveResponsiveness, Quality, Professionalism
Mona · 24 October 2021
Agent replied · 29 October 2023
Dear Mona. Thank you for sharing your kind words about George and Nikkyl. Your comments are much appreciated by the Tooting team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleEmanuel was super helpful throughout our renting search, making sure we saw properties early. Whilst we did not end up renting through Jackson’s, we found our interactions either him very positive and helpful.
Hannah · 15 January 2026
★★★★★ 5/5
GoogleCurrently working with Jackson’s and had a viewing with Olivia Martin on Monday. We were early to our viewing and Olivia was already there waiting to greet us. She conducted the viewing with great knowledge and was super friendly. Unfortunately, that property wasn’t for us but we hope she can help us find our dream property soon. Thanks Olivia!
Shaneal · 6 November 2023
Agent replied · 27 November 2023
Dear Shaneal, Thank you for taking the time to leave a wonderful 5 star Google review. Olivia will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI approached Jacksons when I wanted to re-let my property in Tooting. Liz was extremely professional to deal with, gave great advice and I immediately had prospective tenants looking round. Richard took over the process when tenants had been found (within days) and again everything was smoothly handled. The quick response to emails/questions was much appreciated especially as I do not live in the UK. Thank you
Nikki · 1 April 2023
Agent replied · 31 May 2023
Dear Nikki, It’s great to hear that you have had a brilliant experience with our Tooting office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJacksons Estate Agents in Tooting Bec Road is in my opinion the most outstanding agents that I have dealt with over recent years.
Manager George Evans from our first meeting was both professional in his suggestions in presenting my particular property and made me feel confident that he was experienced in how best to deal with what was not a usual straightforward sale.
Within three days of our first meeting he had obtained many viewings and the following week narrowed down prospective purchasers to sealed bids, one of which suited both my unusual requirements and equally their own current situation.
Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Dave · 25 August 2021
Agent replied · 29 October 2023
Dear Dave. Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. We look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI dealt with Sophia, throughout our dealings she was professional, knowledgable and available to answer any questions. She kept me up to date on what was required and helped ensure I understood what was needed when. Thanks!
Cameron · 8 December 2025
★★★★★ 5/5
GoogleCurrently having my first glass of bubbly in our new flat all thanks to Alex Bland. Excellent experience and would recommend to anyone searching for their new home. Thank you finding and recommending this place to us!
Katy · 5 December 2024
Agent replied · 11 December 2024
Dear Katy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
★★★★★ 5/5
GoogleRichard has been amazing in helping my friends and I secure our first property in London (after 3 months of looking elsewhere!). He guided us through the offer process and led a quick and easy signing of our tenancy - we had it done within a week. Even after signing, he is happy to deal with any queries we have as first time renting can be stressful. We highly recommend!PositiveResponsiveness, Quality, Professionalism
Lucy · 25 August 2022
Agent replied · 29 October 2023
Dear Lucy, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. Again, we are thrilled Richard could provide that for you. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleBuying with Jacksons Tooting has been a great experience so far, with special mention to Tom who's been particularly helpful and friendly! He understood the brief immediately, in terms of our needs and what we were looking for in a home, and showed us several superb options. We're now in the process of buying our dream Tooting house, and couldn't be happier with the service and support received. Thank you!
Rosie · 29 October 2022
Agent replied · 29 October 2023
Dear Rosie, Thank you for sharing your kind words about Tom. Your comments are much appreciated by the Tooting team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSophia has been great. Excellent communication and super friendly at the viewing. Answered all questions regarding the property and has been really helpful in the offer making process. Thank you!
Megan · 26 January 2026
★★★★★ 5/5
GoogleRecently purchased a property with Jacksons as the estate agent of the seller. The agent appointed named Rhea has been very responsive and on top of everything throughout the entire process. There was a large chain involved hence it took a lot to coordinate and get this to a close - and Rhea was very helpful in getting this done.
Markus · 30 August 2023
Agent replied · 29 October 2023
Dear Markus, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleEmanuel was great when showing me around a flats in Tooting. Friendly, professional, and approachable. He answered all my questions and made the viewing straightforward and relaxed. Would definitely recommend.
Abby · 19 January 2026
★★★★★ 5/5
GoogleRhea has been a huge help throughout our search and has been extremely proactive in comparison to other agents we have worked with before. Rhea listened to our requirements throughout and rather than throwing any properties at us like most agents do, she would only show ones which had real potential.
A huge thanks Rhea and we hope to work with you again at some point in the future!
Harry · 29 October 2022
Agent replied · 29 October 2023
Dear Harry, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Tooting office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJackson’s has really helped us with finding tenants for our property in such a short period of time.
In particular, Jordan has been great with regular updates and always makes himself available even when we’ve spoken numerous times in one day. He is always professional and super helpful!
I would always recommend Jackson’s as it’s been a lovely experience.
Lola · 30 August 2023
Agent replied · 29 October 2023
Dear Lola, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service from Jordan. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience with Jackson’s. Used one agent throughout the whole process which made everything much easier than being passed between agents like at other estate agents. Nikkly was responsive and informative at all points. Would highly recommend
Mark · 27 October 2024
Agent replied · 10 November 2024
Dear Mark, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
★★★★★ 5/5
GoogleEmanuel was extremely helpful in our property search. Emanuel was friendly and professional and regularly checked in to see how we were doing with regards to the property search, which was appreciated. Thank you for all of the help!
Tegan · 23 September 2024
Agent replied · 23 October 2024
Dear Tegan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie
★★★★★ 5/5
GoogleThe hunt continues for a new place to let but our first experience with Jacksons was great, especially with Jordan showing us around. I can't imagine many people leave their first viewings feeling relaxed and optimistic in this market but Jordan was brilliant at answering our questions and showing us around and we are confident of finding a great place to let, with his help.
Jack · 31 January 2023
Agent replied · 31 May 2023
Dear jack, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
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