Trusted Agent profile · London
★★★★★
876 reviews across 1 platform
372/374 Garratt Lane, London, SW18 4ES
Jacksons Estate Agents's office in London, at 372/374 Garratt Lane, is rated 4.8 out of 5 across 876 reviews on 1 platform, including 876 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Jacksons Estate Agents Earlsfield hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Jacksons Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI have had a great experience with Jacksons so far communication has been great and looking forward to movingt next week!
Dear Gabby, We are thrilled to hear that you are pleased with the service you have received from our Earlsfield office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAs a landlord, I've used Jacksons for over 15 years to rent a flat in Earlsfield. Always received a good service.
Dear Dean, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
1/5
Googleyou can't complain about the service because there isn't any. honestly one of the most pathetic companies I've dealt with. ridiculous how idiots like this still get to operate and take peoples money - they should be fined and shutdown!
Dear Matt, I am concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at asmachughtai@customerrelationsteam.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Asma Chughtai Customer Relations Manager
5/5
GoogleJacksons were great to work with and made the whole process much better. They were timely with their feedback and really made you feel that they took their job seriously and acted professionally. Most of all they listened.
Dear Lucy, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Earlsfield Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleSo far we have had a great experience with Jacksons, particularly in dealing with Kerry - she has been helpful and polite, and supported us finding then securing our perfect flat. All I can say is thank you!
Dear Elizabeth, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Earlsfield Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleWe have now both bought and sold through Jacksons, Earlsfield and have had great service on both occasions. Would definitely recommend to friends selling in the area.
Dear Steven, We are delighted that you took the time to leave such a fantastic review which the Earlsfield team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Sarah Tranter Customer Relations Team
5/5
GoogleRented from Jacksons in Earlsfield with the help of Jack Parsons, who was helpful, informative and friendly. Would rent through Jacksons again, as the whole process was smooth and we are more than happy with our find!
Dear Hannah, I am writing to say thank you for your kind comments about the service you received from our Earlsfield Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
5/5
GoogleVery helpful, informed and personable support and advice provided by Katy - I would definitely recommend and use Katy again.
5/5
GoogleExcellent service and correspondence with Kerry. We ended up going with another agency as a flat came along that we didn't want to pass up, but I'd definitely keep Jacksons in mind for our next move!
Dear Vivienne, Thank you for taking the time to write a review about the great service you received from our Earlsfield Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleOne of the most professional, knowledgeable, friendly and effective agents around. Certainly the best in Earlsfield. Have given them business for a number of years and have never been disappointed. Couldn’t recommend more highly.
Dear James, We greatly appreciate you putting aside the time to submit a review about our Earlsfield Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleAs a tenant have had quick and efficient response and action to any issues with regards to maintenance jobs needed doing through Jamie N. Always quick to respond and help.
Dear David, Thank you for your review regarding your experience with our Earlsfield Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleWe had a great experience renting with Jacksons and Ffion. Was super friendly and helpful when it came to getting everything sorted for moving in.
Dear Tim, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Sarah Tranter Customer Relations Team
5/5
Googleeasily 5 stars for jackson’s! I recommend a lady called yasmin that helped me, she was great, she really listened and helped me find my dream home in london! a real pleasure to deal with.
Dear Faye, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Earlsfield Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
5/5
GoogleWhat an awesome experience being a first time renter. Had a lovely time dealing with Yasmin, she made the whole process very easy and helped me with each step! I'd 100% recommend Jacksons to anyone!
Dear Ramon, We are really pleased to read your positive review regarding the service from our Earlsfield Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Asma Chughtai Customer Relations Team
5/5
GoogleWith the help of Kerry everything it’s been easy! We found a great apartment and she was always available and prepared to find a rapid solution to any problem. Thank you again Kerry!
Dear Stefano, Thank you very much for your great review regarding our Earlsfield Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleBest Estate Agent experience I’ve had. Really helpful and flexible from first viewing with Becky to completion via Sophie and Shahbaz. As a first time buyer I felt well supported, would definitely recommend.
Dear Jenni, We greatly appreciate you putting aside the time to submit a review about our Earlsfield Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleWe've used Jacksons to rent out our flat in Earlsfield for a number of years and always found them professional and efficient. They have secured great tenants for us and we are happy with their service.
Dear Rosie, Thank you for your review regarding your experience with our Earlsfield Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations
5/5
GoogleFriendly and professional throughout the process of buying through Raymond and Sophie. V prompt responses (mostly!) and would definitely sell through them in future.
Dear Lawrence, What a lovely review you have given regarding our Balham office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe have just secured our next rental property with Jackons, and we were really happy with the service and help Jan gave to us in our search and in answering all of our questions.
Dear Josie, We appreciate you taking the time to submit your review regarding the service you received from Jan at our Earlsfield Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team
5/5
GoogleKerry has done a fantastic job in finding us a lovely home and looking forward to the next year. Hope the management team live up to the job Kerry has done ;). Thank you.
Dear Katie, Having read your review, we would like thank you for your feedback about our Earlsfield Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Sam Farnan Customer Relations Team
5/5
GoogleHi - we have just rented out our property using Jacksons - they found a new tenant in 24 hours offering a superb level of service & surpassed our expectations. 10 out of 10!
Dear Alexandra, Thank you for taking the time to write a review about the great service you received from our Earlsfield Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleGood bunch, they have some nice properties. Also, Komail who dealt with me was extremely helpful and dedicated throughout the process for a flat rental in Southwest London. I respect him professionally
Dear Chris, Thank you very much for your great review regarding our Earlsfield Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleQuick and easy property purchase thanks to the great work of Emily- thank you very much!
Dear James, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home.Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleLauren in the lettings team was amazing! Super responsive and a star throughout the entire process.
Dear Gemma, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter , Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Jacksons Estate Agents Earlsfield won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Jacksons Estate Agents Earlsfield hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
