Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleUnlike most agents Jacksons made me feel at ease when i was looking for a flat to rent. Kerry in particular was extremely helpful and found me the perfect property within a week!
All I can say is thank you :)
Andrew · 28 November 2018
Agent replied · 27 November 2023
Dear Andrew, We are really pleased to read your positive review regarding the service from our Earlsfield Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWe had Abigail looking after our recent Tooting letting and we found he to be very good and efficient.
Morgan · 1 April 2023
Agent replied · 27 November 2023
Dear Morgan, We greatly appreciate you putting aside the time to submit a review about our Earlsfield Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHave used Jackson's to let our two flats in Garratt Lane for the last 14 years, they have recntley relet one of our flats & Renee from Jackson's was particularly efficient in keeping us informed..
Paul · 27 November 2020
Agent replied · 27 November 2023
Dear Paul Thank you for taking the time in providing such lovely comments about Renee in our Earlsfield office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleThe renting process - despite its necessary length - went relatively smoothly and quickly, and so far we have had a positive experience with Jacksons. I definitely recommend this agency!
Sara · 27 November 2021
Agent replied · 27 November 2023
Dear Sara, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Earlsfield office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleFantastic service dealing with lovely Lauren Green from arranging viewings, following up on my queries and being patient with me. Highly recommended!
Usama · 27 November 2022
Agent replied · 27 November 2023
Dear Usama, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleNeve and James (and wider teams) have been excellent throughout all aspects of the transaction - from initial call to final stages.
Joe · 27 November 2022
Agent replied · 27 November 2023
Dear Joe, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJacksons were extremely attentive to our requirements and went the extra mile with all our viewings! They give a personal touch and have a keen eye when dealing with customers! Thank you so much for all your help!!!
Brooke · 28 November 2019
Agent replied · 27 November 2023
Dear Brooke, We appreciate you taking the time to submit your review regarding the service you received from our Earlsfield Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI recently had my property valued by James, I was extremely impressed with the service as a whole. He was very professional, informative and helpful. I felt extremely looked after throughout the whole process and would recommend to anybody.
Francesca · 28 November 2018
Agent replied · 27 November 2023
Dear Francesca, We greatly appreciate you putting aside the time to submit a review about our Earlsfield Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI had such a great experience dealing with James. He was very professional and always went above and beyond to help fulfil our requirements. I will definitely be using Jacksons again and going directly to James in the future.
Aimee · 28 November 2018
Agent replied · 27 November 2023
Dear Aimee, Having read your review, we would like thank you for your feedback about our Earlsfield Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI have had a great experience with Jacksons so far communication has been great and looking forward to movingt next week!
Gabby · 27 November 2022
Agent replied · 27 November 2023
Dear Gabby, We are thrilled to hear that you are pleased with the service you have received from our Earlsfield office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAs a landlord, I've used Jacksons for over 15 years to rent a flat in Earlsfield. Always received a good service.
Dean · 27 November 2022
Agent replied · 27 November 2023
Dear Dean, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 1/5
Googleyou can't complain about the service because there isn't any. honestly one of the most pathetic companies I've dealt with. ridiculous how idiots like this still get to operate and take peoples money - they should be fined and shutdown!
Matt · 28 November 2017
Agent replied · 27 November 2023
Dear Matt, I am concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at asmachughtai@customerrelationsteam.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleJacksons were great to work with and made the whole process much better. They were timely with their feedback and really made you feel that they took their job seriously and acted professionally. Most of all they listened.
Lucy · 28 November 2018
Agent replied · 27 November 2023
Dear Lucy, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Earlsfield Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleSo far we have had a great experience with Jacksons, particularly in dealing with Kerry - she has been helpful and polite, and supported us finding then securing our perfect flat. All I can say is thank you!
Elizabeth · 28 November 2018
Agent replied · 27 November 2023
Dear Elizabeth, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Earlsfield Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleWe have now both bought and sold through Jacksons, Earlsfield and have had great service on both occasions. Would definitely recommend to friends selling in the area.
Steven · 27 November 2021
Agent replied · 27 November 2023
Dear Steven, We are delighted that you took the time to leave such a fantastic review which the Earlsfield team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleRented from Jacksons in Earlsfield with the help of Jack Parsons, who was helpful, informative and friendly. Would rent through Jacksons again, as the whole process was smooth and we are more than happy with our find!
Hannah · 28 November 2018
Agent replied · 27 November 2023
Dear Hannah, I am writing to say thank you for your kind comments about the service you received from our Earlsfield Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleVery helpful, informed and personable support and advice provided by Katy - I would definitely recommend and use Katy again.
Will · 2 November 2024
★★★★★ 5/5
GoogleExcellent service and correspondence with Kerry. We ended up going with another agency as a flat came along that we didn't want to pass up, but I'd definitely keep Jacksons in mind for our next move!
Vivienne · 28 November 2018
Agent replied · 27 November 2023
Dear Vivienne, Thank you for taking the time to write a review about the great service you received from our Earlsfield Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleOne of the most professional, knowledgeable, friendly and effective agents around. Certainly the best in Earlsfield. Have given them business for a number of years and have never been disappointed. Couldn’t recommend more highly.
James · 28 November 2019
Agent replied · 27 November 2023
Dear James, We greatly appreciate you putting aside the time to submit a review about our Earlsfield Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe had a great experience renting with Jacksons and Ffion. Was super friendly and helpful when it came to getting everything sorted for moving in.
Tim · 27 November 2021
Agent replied · 27 November 2023
Dear Tim, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleAs a tenant have had quick and efficient response and action to any issues with regards to maintenance jobs needed doing through Jamie N. Always quick to respond and help.
David · 27 November 2020
Agent replied · 27 November 2023
Dear David, Thank you for your review regarding your experience with our Earlsfield Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
Googleeasily 5 stars for jackson’s! I recommend a lady called yasmin that helped me, she was great, she really listened and helped me find my dream home in london! a real pleasure to deal with.
Faye · 28 November 2018
Agent replied · 27 November 2023
Dear Faye, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Earlsfield Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWhat an awesome experience being a first time renter. Had a lovely time dealing with Yasmin, she made the whole process very easy and helped me with each step! I'd 100% recommend Jacksons to anyone!
Ramon · 28 November 2018
Agent replied · 27 November 2023
Dear Ramon, We are really pleased to read your positive review regarding the service from our Earlsfield Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWith the help of Kerry everything it’s been easy! We found a great apartment and she was always available and prepared to find a rapid solution to any problem. Thank you again Kerry!
Stefano · 28 November 2019
Agent replied · 27 November 2023
Dear Stefano, Thank you very much for your great review regarding our Earlsfield Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
