4/5
Jaime at the Earlsfield branch was very helpful
Agent replied · 27 November 2023
Dear Sharelle, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
Trusted Agent profile · London
★★★★★
861 reviews across 1 platform
372/374 Garratt Lane, London, SW18 4ES
Jacksons Estate Agents's office in London, at 372/374 Garratt Lane, is rated 4.8 out of 5 across 861 reviews on 1 platform, including 861 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Jacksons Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
4/5
Jaime at the Earlsfield branch was very helpful
Dear Sharelle, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
4/5
I was impressed with Jacksons approach and proactivity - certainly top 3 of the dozen or more agents I interacted with to find a flat with a detailed spec/requirements.
Dear Matt, We are delighted to read that our Earlsfield Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Team
5/5
Really impressed with Jack from the lettings team - great communications, attentive and courteous throughout the process to date, so far better than my experiences with other letting agents.
Dear Chris, We are delighted to read that our Earlsifeld Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Team
5/5
We used this agents to find a house as tenants, and they were very friendly, helpful and a pleasure to deal with. Our Lettings Consultant, Kerry, was particularly helpful.
Dear Rich, I am writing to say thank you for your kind comments about the service you received from our Earlsfield Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
Highly recommend Jacksons, professional and thorough. Great to work with throughout.
Dear Alex, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Ana Tonial : We would like to thank Jacksons spedcially for maintenance jobs which they take care throughout tenancy, specially Ana who does it quiet proactively :-)
Dear Parminder, We greatly appreciate you putting aside the time to submit a review about our Earlsfield Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
4/5
Have had Jackson’s manage my rental property for a few years now. A very professional outfit, easy to deal with and the staff are friendly and approachable.
Dear David, We greatly appreciate you putting aside the time to submit a review about our Earlsfield Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
I found a really nice flat to rent and everything went smooth & fast with Beth. She was very helpful, friendly and approachable. I'd definitely recommend Jacksons..
Dear Asli, Thank you for taking the time to write a review about the great service you received from our Earlsfield Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
We are working with Chris at the moment and he’s being extremely helpful, polite and kind. He is making the house hunting process much less stressful!
Dear Jules, I am writing to say thank you for your kind comments about the service you received from our Earlsfield Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
Couldn't be more satisfied with the level of service, attention to detail and excellent communication throughout the sale process. David, Debbie, Talvinder and your team..... thank you !
Dear Kieran, We appreciate you taking the time to submit your review regarding the service you received from our Earlsfield Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
Professional and efficient service
Dear Isabel, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Ana Tonial who manages the rented property we live in is always efficient and prompt, providing us with helpful assistance when needed
Dear Madeleine, Thank you very much for your great review regarding our Earlsfield Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
Dealing with Ffion from Jacksons was an absolute please. Very friendly, professional and helpful service. Thank you
Dear Shane, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Sarah Tranter Customer Relations Team
5/5
They were very kind and welcoming when we started looking, and Kerry especially was very helpful with all of our queries and we highly recommend using Jacksons.
Dear Patrick, We are delighted to read that our Earslfield Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
Jacksons have successfully rented and managed my flat for the last 10 years. Hannnah Wallace in the property management department has always provided a 5 star service.
Dear Craig, I am writing to say thank you for your kind comments about the service you received from our Earlsfield Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
Alin’s been a great help throughout our search for a house and upon finding one went above and beyond to ensure the process was smooth!
Dear Aidan, I am writing to say thank you for your kind comments about the service you received from our Earlsfield Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
4/5
Purchased our House which Jackson's were marketing, all went very smoothly and David always accommodated our requests to view the property.
Dear Jack, We are really pleased to read your positive review regarding the service from our Earlsfield Office. We value feedback from our customers and thank you for taking the time to post this. Kind Regards, Evie Fisher Customer Relations Team
5/5
Very responsive and professional services, recommend for sure.
Dear Melody, thank you for taking the time to leave a 5* review for the team in our Earlsfield office. Kind regards Sarah Tranter Customer Relations Team
5/5
Jamie Nash at Jackson's has been an extremely helpful property manager. Couldn't rate him highly enough; he's quick, efficient and gets the job done.
Dear Olivia, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Earlsfield Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
I was amazed with the service provided by keah in our property search, She was extremely helpful and flexible when taking us to viewings .
Dear Alfie, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Earlsfield Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
5/5
Recently started a flat/house search in the London area and found Jan at Jacksons to be most helpful throughout the search and securing a property.
Dear Anna, Thank you very much for your great review regarding our Earlsfield Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Team
5/5
Jack provided a very friendly and efficient service. He was always contactable and found us our ideal flat, understanding our requirements perfectly. Thanks jack! Chloe
Dear Chloe, Thank you for your review regarding your experience with our Earlsfield Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
Jack from Jackson’s was great from start to finish. Very professional, efficient and knowledgeable. Definitely the best experience I’ve had with estate agents in London.
Dear Helen, Thank you very much for your great review regarding Jack from our Earlsfield Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Team
5/5
Very pleased, excellent communication and professional service.
Dear Toby, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Earlsfield office. Kind regards, Sarah Tranter, Customer Relations Team
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Yes. In The Trusted Agent 2026 awards: Jacksons Estate Agents, London won Platinum.